Sony Handycam CCD-TR311E Operating Instructions Manual page 90

Trouble check
Picture
Symptom
The image on the viewfinder screen
is not clear.
A vertical band appears when a
subject such as lights or a candle
flame is shot against a dark
background.
A vertical band appears when
shooting a very bright subject.
The playback picture is not clear.
The picture is "noisy".
An unknown picture is displayed in
the viewfinder.
The five digit code appears.
Others
Symptom
The supplied Remote Commander
does not work. (CCD-TR511E/
TR512E/TR730E/TR840E only)
The beep sounds for 5 seconds.
Picture is recorded in incorrect/
unnatural colour. (CCD-TR511E/
TR512E/TR730E/TR840E only)
There is dust in the viewfinder.
(CCD-TR311E/TR511E/TR840E
only)
90
Cause and/or Corrective Actions
• The viewfinder lens is not adjusted.
m Adjust the viewfinder lens. (p. 15)
• The contrast between the subject and background is too high.
The camcorder is not malfunctioning.
m Change locations.
• The camcorder is not malfunctioning.
• EDIT is set to ON in the menu system.
m Set it to OFF. (p. 32)
• The video heads may be dirty.
m Clean the heads using the Sony V8-25CLH/V8-25CLD
cleaning cassette (not supplied). (p. 83)
• If 10 minutes elapse after you set the POWER switch to
CAMERA without inserting a cassette, the camcorder
automatically starts the demonstration or DEMO is set ON in
the menu system.
m Insert the cassette and the demonstration stops.
You can deactivate the demonstration. (p. 32)
• The self-diagnosis function is activated.
m Check the code and solve the problem. (p. 94)
Cause and/or Corrective Actions
• COMMANDER is set to OFF in the menu system.
m Set it to ON. (p. 32)
• Something is blocking the infrared rays.
m Remove the obstacle.
• The batteries are not inserted with the correct polarity.
m Insert the batteries with the correct polarity. (p. 104)
• The batteries are dead.
m Insert new ones. (p. 104)
• Moisture condensation has occurred.
m Remove the cassette and leave the camcorder for at least 1
hour. (p. 82)
• Some troubles occure in your camcorder.
m Remove the cassette and insert it again, then operate the
camcorder.
• NIGHTSHOT is set to ON.
m Set it to OFF. (p. 42)
• Detach the eyecup and clean the viewfinder lens. (p. 84)