Ending A Call; Using Hold And Resume; Switching Between Multiple Calls - Cisco 7940 Series Manual

Ending a Call

To end a call, simply hang up. Here are some more details:
If you want to...
Hang up while using the handset
Hang up while using a headset
Hang up while using the speakerphone
Hang up one call but preserve another call
Hang up from the web portal

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon
pears next to the caller ID.
If you want to...
Put a call on hold
Remove a call from hold
Tip: Engaging the Hold feature will play music-on-hold for the party being placed on
hold.

Switching Between Multiple Calls

You can switch between multiple calls:
If you want to...
Switch from one call to another without
disconnecting the original call.
Switch from a connected call to answer an
incoming ringing call.
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Then...
Return the handset to its cradle or press
[EndCall].
Press or to keep headset mode active, press
[EndCall].
Press or [EndCall].
Place the call you want to preserve on hold by
pressing [Hold]. Then highlight the call you
wish to disconnect, using the navigation button
and press [EndCall]. If necessary remove
the call to be disconnected from hold first by
pressing [Resume].
Click Disconnect from the 'Main' tab.
Then...
Make sure the appropriate call is highlighted,
then press [Hold].
Make sure the appropriate call is highlighted,
then press [Resume].
Then...
Place the first call on hold by pressing [Hold].
Then, highlight the call you wish to switch to.
Finally, press [Resume].
Highlight the incoming call and press
[Answer]. The original call will automatically
be placed on hold.
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