Appendix A Troubleshooting - TP-Link TL-R480T+ Installation Manual

Load Balance Broadband Router

Appendix A Troubleshooting

Q1. What could I do if I forgot the username and password for the router's web
management page?
You can restore the router to factory defaults, please refer to 1.2 Appearance of
this Installation Guide for detail. The default management address of the router is
http://192.168.0.1, you can manually set a new username and password for login. All
your current settings will be cleared after the router is restored. If you have backup
configuration, please import it now.
Q2. Why is the PWR LED working abnormally?
The PWR LED should be lit up when the power system is working normally. If it is not,
please check the following:
1. Make sure that the power cable is connected properly, and the power contact is normal.
2. Make sure the voltage of the power supply meets the requirements for the input voltage of
the router.
Q3. What could I do if I could not access the web-based configuration page?
You are recommended to check the following items:
1. Check every port LED on the router and make sure the cable is installed properly.
2. Try another port on the router and make sure the cable meets the requirement and works
normally.
3. Turn off the power. After a while, turn on the power again.
4. Make sure the IP address of your PC is set within the subnet of the router.
5. If you still cannot access the configuration page, please restore the router to its factory
defaults. Then the computer's IP address should be set as 192.168.0.x ("x" is any number
from 2 to 254) and Subnet Mask as 255.255.255.0.
Q4. Why is the web management page not displaying properly?
Please try the following:
1. Update your web browser or or try a different web browser.
2. If pop-ups are being blocked, please lower the security level of your web browser.
Appendix A Troubleshooting
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