• Keep fingers, hair and loose clothing away from moving parts and openings whilst using the vacuum cleaner. precautions • Only Vax recommended tools and accessories should be used with this vacuum cleaner. • Don’t charge the vacuum cleaner outdoors, or leave the charger connected to the mains when not in use.
Page 3
• This vacuum cleaner can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the vacuum cleaner in a safe way and understand the hazards involved.
Page 4
Our UK based Customer Care Team are here to support you - for help with assembly, operational/performance problems or buying and fitting new accessories. Whether you wish to chat, use Facebook, Twitter or call, you can find all our contact details at vax.co.uk/contactus This user guide can be found online at: vax.co.uk/support...
Contents Let’s talk safety Arrow 20V Getting to know your machine Included with your machine Getting started Battery Using your machine Taking care of your machine Charger Let’s talk technical Wall Clip Accessories Notes What to do if it goes wrong Getting in touch...
Battery voltage See product rating label 1-7-138168 Run time 35 minutes To purchase consumables and Charge time 4 hours vax.co.uk accessories, please visit Weight 2.56 kg Dust bin capacity 0.6l Subject to technical change without notice. Images are illustrative only.
Getting started PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE Before you begin CAUTION: Always switch off the vacuum cleaner before connecting or disconnecting the charger or removing and emptying the dirt container. IMPORTANT: The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat will automatically turn the vacuum cleaner off.
Page 8
Getting started Installing the battery CAUTION: The battery remains permanently installed inside the cordless vacuum once correctly fitted. There is no need to remove it for charging. Squeeze the battery cover The battery connector Line up the battery with Push the battery into the release button and pull should be positioned at battery compartment.
Page 9
Getting started Charging your cordless vacuum cleaner IMPORTANT: Always unplug the charger from the mains and machine charging port before carrying out any maintenance or troubleshooting checks. Never use the machine with the charger attached and plugged into the mains. NOTE: The initial charge is 4 hours, charging will be required before first use.
CAUTION: The brushbar will constantly rotate. Never leave the vacuum cleaner in one spot for an extended period of time as this may damage the floor surface. Vax cannot be held responsible for damage to the floor surface if the customer fails to take notice of this recommendation.
Taking care of your machine Emptying the dirt container CAUTION: For optimal performance do not overfill the dirt container. Press the dirt container Tilt and lift to remove the Lift the separator and filter Hold the dirt container release button. dirt container from the out from the dirt container.
Page 12
Taking care of your machine Cleaning the filter NOTE: Filters should be replaced every 6-9 months. Press the dirt container Lift to remove the dirt Lift the separator and filter Twist the filter cover anti release button. container from the out from the dirt container.
Page 13
Taking care of your machine Cleaning the separator Remove the filter cover Tap the separator over a Refit the pre-motor filter Line up the filter cover and pre-motor filter from bin to remove any dirt/ into the separator with the with the separator and the separator.
Let’s talk technical IMPORTANT: Always unplug the charger from the mains and machine charging port before carrying out any maintenance or troubleshooting checks. Clearing blockages Lay the floorhead Using a small blunt tool, Pull to remove the Using a blunt implement flat and look press the floorhead floorhead from the...
Page 15
Let’s talk technical CAUTION: If the brushbar has been obstructed, the Motor Protection Sensor may have been activated and the brush bar will stop. To reset switch the machine to off and remove the floorhead. Clean any obstructions from the brushbar.
What to do if it goes wrong Problem Solution • Check the handle, floorhead and battery have been correctly assembled and installed. Go to ‘Getting started’. Why does the vacuum • Check the battery is correctly inserted and is fully charged. Go to ‘Getting cleaner have no power? started’.