Table of Contents
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Table of Contents
Related Manuals for Plantronics Blackwire C720M
Summary of Contents for Plantronics Blackwire C720M
- Page 1 Blackwire C710M /C720M ® ™ ™ ® Corded USB headset with Bluetooth User guide...
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Page 2: Table Of Contents
Make a call with Microsoft Lync®/Office Communicator 9 Pair and make a mobile call 11 Pair and make a call with your mobile phone 11 Pair a new device 12 Charge your headset 12 Advanced features Optional Plantronics Spokes software 18 Useful tips 21 Troubleshooting 22... -
Page 3: Welcome
Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Blackwire C710M/C720M Bluetooth headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. -
Page 4: What's In The Package
What’s in the package Blackwire C710M Headset with inline controller (monaural) or Blackwire C720M Headset with inline controller (stereo) Blackwire C710M/C720M USB cable Carrying case... -
Page 5: Headset Features
Headset features Right ear cushion Volume up/volume down bar Adjustable headband Inline controller Left ear cushion Mute/unmute button Noise-cancelling microphone PC talk button Mobile talk and Bluetooth on/off button USB cable/connector... -
Page 6: Accessories/Spares
Accessories/Spares (Sold separately) Carrying case Foam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable NOTE For more information on accessories and spares, please visit us at plantronics.com/accessories. -
Page 7: Using Your Headset
LED will be red. Pressing this button again will take the microphone off mute. CAUTION For your safety, do not use the headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety. -
Page 8: Wearing The Headset
Wearing the headset To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the cushions sit comfortably over the centre of your ears. For the C710M headset, position the stabiliser T-bar above your ear. Once the headset is positioned on your head, adjust the flexible boom so the tip of the boom points to the corner of your mouth. -
Page 9: Connect And Make A Pc Call
Place the headset on a flat non-metallic surface. The sensors in your headset fully calibrate while charging.* Confirm the speaker and microphone settings for your PC softphone are set to Plantronics Blackwire C710M/C720M as shown below: PC audio setup for Windows 7 (To reach this screen: Control Panel > Sound) Default setting: All PC sounds and audio is played in the headset. - Page 10 PC audio setup for Windows XP (To reach this screen: Start > Control Panel> Sound and Audio Devices) Default setting: All PC sounds and audio is played in the headset. Blackwire C7xx Blackwire C7xx Blackwire C7xx Blackwire C7xx Placing, answering and ending calls with Microsoft Lync/Office Communicator To place a call Dial number using Microsoft Lync/Office Communicator.* To answer a call...
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Page 11: Pair And Make A Mobile Call
Blackwire C700 NOTE For detailed pairing instructions for popular mobile phones visit plantronics.com/easytopair If prompted by mobile phone, type 0000 as passcode. The mobile talk button will stop flashing when the headset has an active connection with the mobile phone. -
Page 12: Pair A New Device
To use mobile phone away from PC, disconnect the USB cable from the inline controller. End the call by pressing the mobile talk button. For iPhone users, the headset battery level is displayed on the iPhone home screen. The headset must be connected to the iPhone. - Page 13 Headset battery levels With Plantronics Spokes® software installed, a headset icon will appear in your system tray, displaying battery status. The Plantronics battery status will notify you of four different battery levels (25%, 50%, 75% and 100%). Fully charge the headset at least once to properly calibrate the battery status.
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Page 14: Advanced Features
NOTE These features are enabled by default and can be disabled in the Plantronics Control Panel. The Plantronics Spokes software must be downloaded to access the Control Panel. Changes to the settings require that you are connected to the PC. Load Plantronics Spokes software by visiting plantronics. - Page 15 • Disable/enable "Mute off" voice prompt • Set "Mute on" reminder voice prompt • Firmware updates as they are released • Plantronics apps to improve your hands-free experience NOTE You may hear unexpected voice prompts and tones when updating your headset.
- Page 16 Transmission range If you are on a mobile call, you will hear the audio degrade as you move out of range of your mobile phone. If you stay out of range, active calls will be suspended. Calls will be re-established when you walk back into range.
- Page 17 Mobile Talk button for 5 seconds. * Only available on mobile phones that support this feature. Optional Plantronics Spokes software must be downloaded to access the Plantronics Control Panel. Install Spokes software by visiting plantronics.com/software and click on the download...
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Page 18: Optional Plantronics Spokes Software
To access the Plantronics Control Panel, load Plantronics Spokes software by visiting plantronics.com/software and click on the download button. To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel. Devices settings Select your Blackwire C7xx from the pull-down menu then select Device Settings to configure... - Page 19 Applications tab Displays the status of Plantronics support for various applications such as softphones and media players. Preferences tab Allows you to set preferences for the media player as well as other general settings.
- Page 20 Check for updates now You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager.
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Page 21: Useful Tips
Useful tips Clothing clip Attach the clip to your clothing at about chest level. When at your PC, the clothing clip will reduce the weight of the inline controller for greater comfort. When using your mobile phone away from the PC, the clip keeps the inline controller conveniently in place. -
Page 22: Troubleshooting
Make sure the headset is paired with the mobile phone you are trying to use. plantronics.com/easytopair My phone did not locate the 1) Make sure the Bluetooth is powered on. Press the mobile talk button. The headset. - Page 23 Explorer, Lync, Windows, Windows Vista and Windows XP are registered trademark of Microsoft Corporation in the United States and/or other countries. BlackBerry is the property of Research In Motion Limited and is registered and/or used in the U.S. and countries around the world. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc.