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Problem
Images are too
dark
(underexposed).
Images are too
bright
(overexposed).
Areas other than
red eyes are
corrected.
Skin tones are not
softened.
Saving images
takes time.
Technical Notes
Troubleshooting
The flash is lowered, or a shooting mode that restricts the
flash is selected.
The flash window is blocked.
The subject is beyond the range of the flash.
Adjust exposure compensation.
Increase ISO sensitivity.
The subject is backlit. Select Backlighting scene mode,
or raise the flash and set the flash mode to X (fill flash/
standard flash).
Adjust exposure compensation.
Use any shooting mode other than Night portrait, and
change the flash mode to any setting other than V
(auto+red-eye reduction/red-eye reduction) and try taking
the picture again.
Under some shooting conditions, facial skin tones may
not be softened.
For images containing four or more faces, try using Skin
softening in Glamour retouch in the playback menu.
It may take more time to save images in the following
situations:
When the noise reduction function is in operation, such
as when shooting in a dark environment
When the flash mode is set to V (auto+red-eye
reduction/red-eye reduction)
When capturing images in the following scene modes:
- Hand-held in Night portrait
- Hand-held in Night landscape
- HDR is set to On in Backlighting
- Easy panorama
When Image quality is set to RAW, RAW + Fine, or
RAW + Normal
When the skin softening function is applied while
shooting
When using continuous shooting mode
Cause/Solution
200
A
25, 58,
78
23
213
66, 68
138
37, 58
66, 68
58, 78
46
90
–
59
35
36
37
42
127
46
134
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