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Problem
No information
displayed on the
screen.
Date stamp not
available.
Date not stamped
on images even
when Date stamp
is enabled.
Screen for setting
time zone and
date is displayed
when the camera
is turned on.
The camera
settings reset.
The camera
makes sound.
Unable to select a
menu.
Technical Notes
Troubleshooting
Hide info is selected for Photo info in Monitor settings
in the setup menu.
Time zone and date has not been set in the setup menu.
The date cannot be stamped with certain shooting
modes or when using certain settings in other functions.
The date cannot be stamped on movies.
The clock battery is exhausted; all settings were restored to
their default values. Configure the camera settings again.
The internal clock battery is used to power the camera
clock and to retain certain settings. Charging time of the
clock battery takes about 10 hours when you insert the
battery into the camera or connect the AC adapter
(available separately) to the camera, and the clock battery
operates for several days even after the camera battery is
removed.
Depending on the Autofocus mode setting or the
shooting mode, the camera may produce an audible
focusing sound.
Some functions cannot be used with other menu settings. 80
Some menus are not available while a wireless
connection is established. Disconnect the wireless
connection.
The network menu cannot be selected when an HDMI
cable is connected.
Cause/Solution
197
A
163
161
80, 166
–
31,
143,
150
–
–
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