No Sound/Sound From Only One Speaker/Low Sound Level/Distorted Sound/Humming Or Noise In The Speaker Output/No Voice Or Low Voice From Callers - Sony SRS-XB10 Help Manual

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Help Guide

Wireless Speaker

SRS-XB10

No sound/Sound from only one speaker/Low sound level/Distorted

sound/Humming or noise in the speaker output/No voice or low voice from callers

Check that both the speaker and the connected device are turned on.

Turn up the volume of the speaker and the connected device.

Check that the connected device is playing.

Make sure the audio cable is firmly connected to the AUDIO IN jack during playback in AUDIO IN mode.

If you are connecting a computer to the speaker, make sure the audio output setting of the computer is set for a BLUETOOTH

device.

Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device.

Pair the speaker and the BLUETOOTH device again.

If the connected device has an equalizer function, set it to off.

Keep the speaker away from a microwave oven, Wi-Fi, etc.

Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the

BLUETOOTH device.

If the CHG (charge) indicator is flashing in orange, turn off the speaker and charge the battery sufficiently.

The device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in

broadcasts.

Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.

When using the Speaker Add function, if any other BLUETOOTH device(s) such as a BLUETOOTH mouse or BLUETOOTH

keyboard is connected to the BLUETOOTH device, terminate the connection between them.

When listening to music, select an A2DP BLUETOOTH connection by operating the BLUETOOTH device.

When receiving/making a phone call, select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device.

When receiving/making a phone call, check that output of the BLUETOOTH device is set for the speaker.

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