Troubleshooting
Help and Support Center
To access the Help and Support Center, select Start > Help and
Support. In addition to providing information about your
operating system, the Help and Support Center provides
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Information about your computer, such as model and serial
number, installed software, hardware components, and
specifications.
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Answers to question about using your computer.
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Product information to help you learn to use computer and
operating system features.
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Updates for your operating system, device drivers, and the
software provided on your computer.
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Checkups for computer functionality.
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Automated and interactive troubleshooting, repair solutions,
and system recovery procedures.
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Links to Customer Care specialists.
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Links to community forums of IT experts.
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DRAFT Revised: 8/26/05
File: Chap3.fm
PN: HP-403067-001
h p C O N F I D E N T I A L
Getting Started