Is An External Device Not Working - HP Compaq Series Getting Started

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Is an external device not working?

If an external device does not function as expected:
Turn on the device as instructed in the device documentation.
Some devices, such as monitors and printers, must be turned
on before the computer is turned on.
Verify that
All device connections are secure.
The device is receiving electrical power.
The device, especially if it is an older one, is compatible
with your operating system. For compatibility
information, select Start > Help and Support, or visit
the Web site of the device manufacturer or provider.
The correct drivers are installed and updated. Drivers
may be available on a CD included with the device or on
the Web site of the device manufacturer. For more
information about updating drivers, select Start > Help
and Support.
Getting Started
DRAFT Revised: 8/26/05
File: Chap3.fm
PN: HP-403067-001
h p C O N F I D E N T I A L
Troubleshooting
3–7

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