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Problem
White lines
appear on the
display
"Locked" displays
"PIN code"
appears
"PUK code"
appears
I forgot the
security, PIN, or
PUK codes
Description & Solution
This may happen if you turn on the
phone after a long period of disuse, or
after removing the battery without
turning off the phone. This is not related
to the phone's life or performance. The
display should correct itself shortly.
The automatic locking feature has been
enabled. You must press the Unlock soft
key and enter the lock code before you
can use the phone. To disable this
feature, go to Settings → Security →
Phone and SIM
period to None.
• You are using your phone for the first
time. You must enter the Personal
Identification Number (PIN) supplied
with the SIM card.
• The PIN code request feature has been
enabled. Each time the phone is
switched on, the PIN has to be
entered. To disable this feature, go to
Settings → Security →
SIM
and set PIN code request to
Off.
The PIN code was entered incorrectly
three times in succession and the phone
is now blocked. Enter the PUK supplied
by your service provider.
The default
lock code
forget or lose the code, contact your
phone dealer. If you forget or lose a PIN
or PUK code, or if you have not received
such a code, contact your service
provider.
Troubleshooting
and set Autolock
Phone and
is 12345. If you
172
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