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4 FAQ & Answers
When you meet the following problems in service, please refer to the following
answers to solve it. If the problems still exist, please contact with your suppliers.
Problem Description
The system can
not run the installation
configuration is not
program automatically
suitable for the auto-run.
After the full
The system
installation, the
configuration is not
system doesn't install
suitable for the auto-run.
the driver program
properly.
After the modem
The system
is plugged in, the UI
configuration is not
program doesn't run
proper.
automatically.
After restarted the
1. The position of the
computer, there is no
USB modem inner
signal.
antenna is unfitting.
Possible Causes
Problem Solving
The system
Open the visual disc of
the modem program and
start the autorun.exe. If
you have installed the
other version of
installation program
please uninstall it firstly.
Please install the
driver program manually.
The driver program can
be found in the
installation address, e.g.
C:\Program Files\ZTE
Mobile
Connection\drivers
Please open the UI
program manually. You
can find it in the Start
–Program menu or the
desktop interface.
1．Adjust the angle and
position of the USB
modem.
39
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