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Firmware-Upgrade Guide
This firmware-upgradeable KVM Switch allows you to upgrade firmware contents
whenever it is needed to enhance its compatibility to other devices or its
functionality and performance. We offer both Windows and Mac versions of the
upgrade utility. You can choose either one depending on the computer platform on
which you are going to perform the KVM Switch firmware uploading. The correct
firmware-upgrade procedures using the Windows and Mac upgrade utilities
are described below. Please follow the instructions to complete your firmware
upgrade.
The firmware upgrade is performed through port 1 of the KVM Switch. The
computer that is connected to port 1 of the Switch is called the "host PC" for
this process.
All but one of the cables connected to the KVM ports will be removed from the
Switch. The cable connected to port 1 will remain connected. The USB connector
at the other end of the port 1 cable will be plugged into a USB port on the host
PC. The monitor connector will remain unplugged. The KVM console keyboard,
mouse, and monitor are disconnected from the KVM Switch and then plugged in
directly to the host PC.
Upgrade Using the Windows Version Utility
Prepare your KVM Switch and the Host PC
Note: The host PC must be running Windows 2000 or above in order to
complete the firmware upgrade.
Step 1.
Ensure that the power adapter is connected to the KVM Switch. Check to make
sure that the KVM cables for port 1 remain connected to the KVM Switch and the
USB connector at the other end is plugged into a USB port on the host PC. The
monitor connector is not used. The console monitor, mouse, and keyboard are
disconnected from the console ports of the KVM Switch and plugged in directly to
the host PC.
Note: The power supply should also remain connected to the KVM Switch.
Step 2.
The cables that are connected to port 1 of the KVM Switch also need to be
connected to the host PC. Connect the VGA cable and also the USB cable to the
host PC.
Important: Some host computers may not have enough USB ports to support
the use of a USB keyboard, USB mouse, and the USB cable needed to
perform the upgrade. (An example of this is a Mac mini, which only has two
USB ports.) If this occurs, the keyboard does not have to be connected to the
host PC since the mouse is used to perform the upgrade.
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Troubleshooting
