Belkin OmniCube P72462 User Manual page 12

Troubleshooting
Mouse:
(continued)
Q: The computers boot up fine, but the mouse does not work.
A:
• Make sure it is plugged in properly.
• Make sure the mouse works when directly plugged into the computer.
Rebooting is necessary when trying this.
• Try a different mouse.
• Make sure the mouse is a true PS/2 mouse. A combination mouse will
work just as long as it is set for PS/2 mode with the correct adapter. A
serial mouse with a combo mouse adapter will NOT work.
• Check to make sure that the power adapter is plugged in and is working
properly. It must be 9VDC, 500mA minimum.
Q: When I switch from one port to another, mouse movement is completly
erratic. What do I do?
A:
• Make sure you do not have more than one mouse driver. Make sure that
the driver is either for a Standard PS/2 or Microsoft
mouse. Try to obtain the latest version from your hardware manufacturer.
• If you are using specialized mice such as cordless mice, scrolling mice or
mice with more than two operational buttons, try using generic PS/2 mouse
drivers. Non–standard mice may be using non-PS/2 mouse protocol.
• Make sure you do not have any mouse drivers loaded in your config.sys or
autoexec.bat files.
• Avoid moving the mouse or pressing the mouse buttons when switching
ports on the OmniCube
• You can reset the mouse and resume proper mouse movement simply by
unplugging the mouse from the front of the OmniCube
seconds, and plugging it in again.
• Make sure you followed the installation procedure closely. Before booting
up the PCs, the OmniCube
before attaching the OmniCube
MUST be connected first.
(continued)
™ .
™ must be powered with its power supply. But
™ power supply, the keyboard and mouse
12
® -compatible PS/2
™ for about 2-3