SMC Networks Barricade SMCBR14UP User Manual page 67

F. I am having problems establishing a PPPoE xDSL WAN connection
Some ISP's require you to enter the domain name in addition to your username and password. For
instance, for SBC Global, enter username@sbcglobal.net. For Ameritech users , enter
username@ameritech.net. BellSouth users may need to enter username@ bellsouth.net and Mindspring
su bscribers enter username@mindspring.com. Lastly, Earthlink subscribers should enter either
username@earthlink.net or ELN/username@earthlink.net.
G. Can I use this router with AOL DSL?
This is true in most scenarios. Please verify with AOL that your particular connection type is PPPoE. If
yes, then the SMC Broadband Router should work with your WAN connection. Follow the normal
procedures as described in Section 7.3 of this manual, but while doing so, set the MTU value to 1400.
AOL DSL does not allow for anything higher than 1400.
H. I forgot my password and can no longer log into the router
You should restore your router to factory defaults via its hardware reset button. Locate the reset button (to
the right of the power input). While the device is powered on, use a paper clip to depress this button for
about 5-7 seconds and then release. Now you have completed the reset to factory defaults.
I. Upgrading the firmware
New firmware revisions will be made available as necessary when new product features or functionality is
released. You should check http://www.smc.com on a periodic basis for these updates. If a new version is
available, check the release notes to be sure of what has been changed/added and then you can decide if
you wish to complete the upgrade. Then download and unzip the firmware file. Log into the web-based
administration of the SMC Router, click TOOLS, then click FIRMWARE UPGRADE and browse to the
new firmware file. Then click the "BEGIN UPGRADE" button to upload the firmware to he SMC Router. t
Once this is completed, be sure to reset the router to factory defaults and reconfigure you WAN r
connection before continuing to use it.
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