SMC Networks Barricade SMC2404WBR User Manual page 100

BACK – Troubleshooting - DSL
Ø This should be the simplest of all the different types of WAN configurations.
You need to be sure that you have ALL 5 numbers from your ISP:
Ø Log into the router's web interface at http://192.168.2.1 and then go to the
"Advanced Setup" section. Click on "Static IP" and input the data that your ISP
has given you. Then go ahead and click the "Apply" button in the bottom right-
hand corner. It will then ask you to enter the DNS numbers. Click "Apply" again
when finished. The router should instantly establish a connection to the WAN. To
verify that you are connected, go to the "Status" section and under the
INTERNET heading you should see Cable/DSL: Connected.
Ø If the router shows that it is Disconnected, recycle the power on all networked
devices (including the router, modem and PCs). Then follow the steps above to
log into the router, check the configuration and view the Connection Status. At
that point, it should be online.
Ø If you continue to have any technical difficulties, please download the latest
revision of firmware available for free download from http://www.smc.com.
Once that is complete, go ahead and reset the router to defaults and then
reconfigure it for internet access. Then you should be good to go.
Ø You can also contact Technical Services through the online support form.
Static IP Address Troubleshooting
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IP Address
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Subnet Mask
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Default Gateway
§
Primary DNS
§
Secondary DNS (in some special cases, the ISP may not
have provided a secondary DNS number)
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