Cleaning; Troubleshooting - Motorola MBP28/3 User Manual

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Product Data – User's Guide
Model
:
MBP28
6

CLEANING

Clean MBP28 with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
Cleaning and care
Do not clean any part of the product with thinners or other solvents and chemicals – this may cause
permanent damage to the product which is not covered by the warranty.
Keep your MBP28 away from hot, humid areas or strong sunlight, and do not let it get wet.
Every effort has been made to ensure high standards of reliability for your MBP28. However, if something
does go wrong, do not try to repair it by yourself – contact Customer Service for assistance.
7

TROUBLESHOOTING

Power Indicator on the parent unit does not come on
Check whether the parent unit is powered on.
Check whether the supplied battery pack is correctly installed and that they are not drained.
Recharge the parent unit by connecting it to the power supply.
Power/Link Indicator on the camera unit flashes
The camera unit may be not registered to the parent unit. Refer to section 4.7 to register the camera unit.
The parent unit and monitoring camera unit may be out of range with each other. Reduce the distance between
the units, but not closer than 5 feet.
Battery/Charging Indicator or <LOW BATTERY ICON> on the parent unit screen flashes
Battery pack in the parent unit is running low. Connect the parent unit to the mains power with the supplied
power adaptor for recharging.
The parent unit beeps
The parent unit may have lost connection with the monitoring camera unit. Reduce the distance between the
parent unit and the camera unit, but not closer than 5 feet.
The camera unit may be switched off. Press <POWER> key to switch on the camera unit.
Battery pack in parent unit is running low. Connect the parent unit to the mains power with the supplied power
adaptor for recharging.
Check whether there is any event triggered, e.g. low battery, sound alert or timer.
Cannot view the video image of baby from the parent unit
LCD may be turned off. Activate the video feed by pressing <LCD ON/OFF>.
The parent unit and the monitoring camera unit may be out of range with each other. Reduce the distance
between the units, but not closer than 5 feet.
Battery pack in parent unit may be drained. Connect the parent unit to the mains power with the supplied power
adaptor for recharging.
Cannot hear sound or baby cry from the parent unit
The volume level in the parent unit may be set too low, increase the volume level of the parent unit. Refer to
section 3.3 for volume level settings.
The parent unit and the monitoring camera unit may be out of range with each other. Reduce the distance
between the units, but not closer than 5 feet.
The baby monitor system produces a high-pitched noise
The parent unit and the camera unit may be too close to each other. Make sure the parent unit and camera unit
is at least 5 feet away from each other.
The speaker volume of the parent unit maybe set too high. Decrease the volume of the parent unit.
Battery pack in the parent unit is running low quickly
The LCD brightness may be set too high. Try to decrease the brightness level. Refer to section 4.3 for details.
The volume level of the parent unit may be set too high which consumes power. Decrease the volume level of
the parent unit. Refer to section 3.3 for volume level settings.
Talk back feature does not work
This document contains confidential and proprietary information of VTech Telecommunications Ltd
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