A.2
Additional support
A.2
Do you have additional questions regarding use of the described products, which are not
answered in the documentation? Then, contact the Siemens representative or office nearest
you.
• Your Siemens representative:
• Access to available technical documentation for individual SIMATIC products and
• Online catalog and online ordering system:
Training center
To help you get started with automation technology and systems, we offer a variety of
courses. Contact your regional training center or the central training center in D-
90327 Nuremberg.
Phone: +49 (911) 895-3200.
Internet: "http://www.sitrain.com"
Technical Support
You can access technical support for all A&D projects via the following:
• Support Request form on the web:
• Phone: + 49 180 5050 222
• Fax: + 49 180 5050 223
Additional Technical Support information:
"http://www.siemens.com/automation/service".
Service & Support on the Internet
In addition to our documentation, our complete know-how is available online on the Internet
at:
"http://www.siemens.com/automation/service&support"
Here you will find:
• Our newsletter containing up-to-date information on your products.
• The documents you need via our Search function in Service & Support.
• A forum for global information exchange by users and specialists.
• You local Automation & Drives representative.
• Information about on-site service, repairs, and spare parts. Much more can be found
SIMATIC PC Panel PC 677/877, Control Unit
Operating Instructions, Edition 04/2005, A5E00407724-01
"http://www.siemens.com/automation/partner"
systems:
"http://www.siemens.de/simatic-tech-doku-portal"
"http://mall.ad.siemens.com/"
"http://www.siemens.de/automation/support-request"
under "Services".
Appendix
A.2 Additional support
A-3