BenQ PD Series User Manual
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BenQ PD Series User Manual

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Summary of Contents for BenQ PD Series

  • Page 1 PD Series LCD Monitor User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
  • Page 3 Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...
  • Page 5 Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...

  • Page 6: Table Of Contents

    Viewing angle adjustment ........................24 Using the monitor wall mounting kit ....................25 Getting the most from your BenQ monitor ..............26 How to install the monitor on a new computer ................27 How to upgrade the monitor on an existing computer ..............28 How to install on Windows 10 system ....................
  • Page 7 Troubleshooting ........................63 Frequently asked questions (FAQ)....................... 63 Need more help? ............................65 10/9/18...

  • Page 8: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Back Cover Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 9 Video Cable: DP to mini DP Video Cable: HDMI Video Cable: Thunderbolt™ 3 A Thunderbolt™ 3 passive cable that supports up to 40 Gb/s data transfer. Video Cable: USB-C™ (Optional accessory, purchased separately) The length of USB-C™ cable should be less than 1 meter to make the connection easy.

  • Page 10: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Power LED indicator Getting to know your monitor...

  • Page 11: Back View

    Back view 2. Power button 3. Control keys 4. Headphone jack 5. USB 3.1 Gen 2 ports (downstream; connecting to the USB devices) 6. USB 3.1 Gen 2 port (upstream; connecting to the PC) 7. Hotkey Puck G2 socket 8. HDMI1 socket 9.

  • Page 12: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 18. peripherals Headphone/ Speakers peripherals External graphics card / PC / Notebook storage / monitor Getting to know your monitor...
  • Page 13 Connectivity of Thunderbolt™ 3 port on your monitor The Thunderbolt™ 3 ports on your product are compatible with Thunderbolt™ 3 and USB-C™ connectors. The connectivity, however, may vary depending on the cable used and the capability of the connected computer. Computer’s port Monitor’s port for Cable for connection...

  • Page 14: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 15 Lift the end of the monitor stand high and orient and align the stand arm with the monitor, then push them together until they click and lock into place. Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • Page 16 2. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the HDMI cable to the HDMI port on the monitor. •...
  • Page 17 3. Connect the headphone. You may connect the headphones to the headphone jack. 4. Connect the USB devices. 1. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the mon- itor.
  • Page 18 5. Connect the Hotkey Puck G2 to the monitor. Connect the Hotkey Puck G2 to the mini USB port (exclusively or Hotkey Puck G2 connection) on the rear of the monitor. For more information on Hotkey Puck G2, see Hotkey Puck G2 and its basic operations on page 6.
  • Page 19 Turn on the computer too, and press the 5-way controller to select an input source. Follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 20: How To Detach The Stand

    How to detach the stand 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the back cover. Remove the back cover from its bottom as illustrated. Unplug all cables carefully.
  • Page 21 4. Remove the monitor base. Release the thumbscrew on the bottom of the monitor base. And then detach the base from the stand. How to assemble your monitor hardware...

  • Page 22: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 23: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 24: Viewing Angle Adjustment

    To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables.

  • Page 25: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 26: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 27: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 28: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 29: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 31: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 32: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor Name Description Power key Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.

  • Page 33: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...
  • Page 34 5-way controller OSD icon Function operation Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.

  • Page 35: Working With The Hot Keys

    Working with the hot keys The custom keys (located next to the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys. Accessing the hot key functions 1.
  • Page 36 6. Under the category, check to select up to 3 items for quick access by this key. Mode: sRGB Input Custom Key 1 Color Mode Display-P3 Picture Custom Key 2 DualView DCI-P3 Controller Key 1, 2, 3 Color KVM Switch Audio Rotation Key Input...

  • Page 37: Hotkey Puck G2 And Its Basic Operations

    Connect the Hotkey Puck G2 to the monitor. on page • Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. Name...
  • Page 38 • Setup of rotating the display with the monitor automatically (see page 23). • Additional tools to extend the monitor’s functionalities. For more information, visit www.BenQ.com for Display Pilot manual. Display Pilot is available on Windows 7, Windows 8 (8.1), and Windows 10. How to adjust your monitor...

  • Page 39: Adjusting Display Mode

    The computer’s color profile (ICC profile) may not best suit your monitor. If you want to make sure to obtain the accurate color matching representation, change the computer’s ICC profile to ensure the computer works better with the monitor. Visit www.BenQ.com > the purchased model > the tab > the...
  • Page 40 4. Change the setting according to your scenario. • For Scenario A: Working with two computers and one monitor on page 40, select the video input just connected. When USB Upstream under KVM Switch is selected, the display and USB control change from Thunderbolt™...

  • Page 41: Video Source Selection In Pip Mode

    1. Establish cable connection as instructed in Connect the PC video cable on page 2. Go to System > Power Awake > USB and select ON. 3. Go to KVM Switch > Video Input and select None. 4. Go to KVM Switch and switch between Thunderbolt 3 and USB Upstream. If one of the custom key is set for KVM Switch, press the custom key to switch.

  • Page 42: Connecting Multiple Monitors (Thunderbolt™ 3 Daisy Chaining)

    Connecting multiple monitors (Thunderbolt™ 3 daisy chaining) With monitor connection via Thunderbolt™ 3 ports, you can output content to up to 6 devices (including 2 monitors) via daisy chain function. Thunderbolt™ 3 Thunderbolt™ 3 cable cable 1. Connect your laptop to the Thunderbolt™ 3 port ( ) on the monitor using a Thunder- bolt™...

  • Page 43: Working With Hdr Technology

    Working with HDR technology • Your monitor supports HDR10 technology. • The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of publication. For the latest information, contact your device manufacturer and content provider. To enable HDR function, you need to have a compatible player and content.

  • Page 44: Working With Two Color Settings On The Same Image (Dualview)

    Working with two color settings on the same image (DualView) DualView helps improve your image editing efficiency by showing an image of two different color modes side-by-side. 1. Select one color mode from Color > Color Mode. 2. Go to Color > DualView. The screen is divided into two windows and the selected color mode is applied to the left window.

  • Page 45: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the hot key menu, and press (Menu) to access the main menu. See 5-way controller and basic menu operations on page 33 for details.

  • Page 46: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Sets the PIP mode. Pictures from two independent video sources are displayed on the screen at the same time. The audio input is from the main source if the PIP mode is activated. Not available when HDR function is enabled. Main Determines the main video source.

  • Page 48: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Color Mode, different Display Mode option is pre-set.

  • Page 50: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Rec. 709 For better color matching representation with Standard Rec. 709. CAD / CAM Enhances the contrast if a CAD / CAM software is used.
  • Page 52 Item Function Range DualView Displays the preview of screen images under the selected modes. • OFF Once enabled, the screen will be divided into two windows; the • DCI-P3 left window demonstrates the image under the mode selected • Display P3 from Color Mode, while the right window presents the image •...
  • Page 53 Item Function Range Adjusts the degree of how we perceive colors. • R (0~100) • G (0~100) • B (0~100) • C (0~100) • M (0~100) • Y (0~100) Saturation Adjusts the purity degree of colors. • R (0~100) • G (0~100) •...

  • Page 54: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 55: Kvm Switch Menu

    KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 56 Item Function Range Video Input Presets a video input to go with the USB Upstream port. • DisplayPort Setting up the second video source for KVM Switch • HDMI1 before use on page • HDMI2 • None If None is selected from KVM Switch > Video Input for Scenario A: Working with two computers and one monitor on page 40 and USB Upstream is selected for KVM Switch, the...

  • Page 57: Custom Key Menu

    Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 58 Item Function Range Controller Sets the function to be accessed by controller key 1 / 2 / 3 • Color Mode Key 1, 2, 3 on Hotkey Puck G2. See Hotkey Puck G2 and its basic • Input operations on page 37 for the location of the keys.

  • Page 59: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 60 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 61 Item Function Range HDR Demo (Works only if the input content is HDR-compatible) • ON When the function is activated, all color modes are available • OFF for a comparison between HDR and non-HDR image representation. See HDR Demo options and HDR function availability on page 62 for more information.
  • Page 62 Item Function Range Auto Power Sets the time to power off the monitor • OFF automatically in power saving mode. • 10 min • 20 min • 30 min DisplayPort Selects an appropriate DP standard for data • 1.1 transmission. •...
  • Page 63 Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.
  • Page 64 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
  • Page 65 • Check if the input source has been selected to the second video input from KVM Switch > Video Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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