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This guide is intended only for use by trained and certified rescuers and first respond ers. It assumes that readers have a comprehensive
understanding of how safety systems work and have completed the appropriate training and certification required to safely handle rescue
situations. Therefore, this guide provides only the specific information required to understand and safely handle the fully electric Model 3 in
an emergency situation. It describes how to id entify Model 3 and provid es the locations and descriptions of its high voltage components,
airbags, inflation cylinders, seat belt pre-tensioners, and the high strength materials used in its body structure. This guide includes the high
voltage disabling procedure and any safety considerations specific to Model 3. Failure to follow recommended practices or procedures can
result in serious injury or death.
The high voltage battery is the main energy source. Model 3 does not have a traditional gasoline or diesel engine and therefore does not
have a fuel tank. The images in this guide might not match the vehicle you are working on.
MODEL 3
EMERGENCY
RESPONSE GUIDE
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Table of Contents
Related Manuals for Tesla 3
Summary of Contents for Tesla 3
- Page 1 The high voltage battery is the main energy source. Model 3 does not have a traditional gasoline or diesel engine and therefore does not have a fuel tank. The images in this guide might not match the vehicle you are working on.
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Page 2: Table Of Contents
Safety Information......................2 Opening the Hood......................28 Important Safety Instructions..................2 Opening the Trunk......................31 Warnings..........................2 Pushing the Vehicle...................... 32 Identifying the Vehicle ....................3 Pushing the Vehicle...................... 32 Badging and Door Handles..................3 Vehicle Identification Number (VIN)................4 High Voltage Labels..................... 33 Touchscreen........................5 Example of a High Voltage Label................ -
Page 3: Safety Information
IMPORTANT SAFETY INSTRUCTIONS This document contains important instructions and warnings that must be followed when handling Model 3 in an emergency situation. NOTE: Images in this document show a left-hand drive (LHD) vehicle. Unless otherwise noted, right-hand drive (RHD) vehicles are mirrored. -
Page 4: Identifying The Vehicle
Model 3 can be identified by its Tesla badges and uniquely-shaped door handles. NOTE: Model 3 may have a "DUAL MOTOR" badge on the RH side of the trunk to indicate that it is a Dual Motor (all-wheel drive) configuration. -
Page 5: Vehicle Identification Number (Vin)
VEHICLE IDENTIFICATION NUMBER (VIN) Model 3 can be identified by its VIN. Locate the stamped plate on the top of the dashboard by looking through the driver's side of the windshield. Model 3 is identified with a "3" in the 4th alphanumeric position. -
Page 6: Touchscreen
TOUCHSCREEN TOUCHSCREEN Model 3 can be identified by its 15 in (38 cm) touchscreen that is mounted in a "landscape" orientation. Identifying the Vehicle... -
Page 7: Electric Vehicle Components
HIGH VOLTAGE COMPONENTS HIGH VOLTAGE COMPONENTS 1. A/C Compressor 2. Front Drive Unit (if equipped) 3. Cabin Heater 4. High Voltage Battery 5. High Voltage Battery Service Panel 6. Rear Drive Unit 7. High Voltage Cabling 8. Charge Port... -
Page 8: High Voltage Battery
HIGH VOLTAGE BATTERY Model 3 is equipped with a floor-mounted 400 volt lithium-ion high voltage battery. Never breach the high voltage battery when lifting from under the vehicle. When using rescue tools, pay special attention to ensure that you do not breach the floor pan. Refer to... -
Page 9: High Voltage Cables
HIGH VOLTAGE CABLES HIGH VOLTAGE CABLES High voltage cables are shown in orange. NOTE: The following image shows a Dual Motor vehicle. Vehicles without a front drive unit are similar. -
Page 10: Drive Units
The rear drive unit is located between the rear wheels, and the front drive unit (if equipped) is located between the front wheels. The drive units convert the direct current (DC) from the high voltage battery into 3-phase alternating current (AC) that the drive units use to power the wheels. -
Page 11: 12 Volt Battery
12 VOLT BATTERY In addition to the high voltage system, Model 3 has a low voltage electrical system. Its 12 volt battery operates the SRS, airbags, windows, door locks, touchscreen, and interior and exterior lights. The high voltage system charges the 12 volt battery, and the 12 volt battery supplies power to the high voltage contactors, allowing high voltage current to flow into and out of the high voltage battery. -
Page 12: Stabilizing The Vehicle
Model 3 moves silently, so never assume it is powered off. Drivers can choose a setting that determines whether or not Model 3 will "creep" when a drive gear is selected. If this setting is off, Model 3 may not move unless the accelerator is pressed, even if shifted into Drive or Reverse. -
Page 13: Disabling The High Voltage System
FRONT TRUNK FIRST RESPONDER CUT LOOP FRONT TRUNK FIRST RESPONDER CUT LOOP The first responder loop is a low voltage harness. Cutting the first responder loop shuts down the high voltage system outside of the high voltage battery and disables the SRS and airbag components. Refer to Cutting the Front Trunk First Responder Loop on page 13 for instructions on how to access and cut the first responder loop. -
Page 14: Cutting The Front Trunk First Responder Loop
CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP When cutting the first responder loop, double cut it to remove an entire section. This prevents the wires from accidentally reconnecting. 1. Open the hood. Refer to Opening the Hood on page 28 for instructions. - Page 15 CUTTING THE FRONT TRUNK FIRST RESPONDER LOOP 3. Double cut the first responder loop (shown in red).
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Page 16: Rear Pillar First Responder Cut Loop
REAR PILLAR FIRST RESPONDER CUT LOOP REAR PILLAR FIRST RESPONDER CUT LOOP If the front trunk first responder cut loop is inaccessible, the rear pillar disconnect point can also shut down the high voltage system outside of the high voltage battery and disable the SRS and airbag components in the same manner. Refer to Cutting the Rear Pillar First Responder Loop on page 16 for instructions. -
Page 17: Cutting The Rear Pillar First Responder Loop
1. Locate the approximate location of the rear pillar first responder cut loop. NOTE: The rear pillar cut loop is located on the right side of Model 3 under the trim panel next to the rear fixed glass. 2. Use a reciprocating saw or hydraulic rescue cutters to cut 6 in (15 cm) through the rear pillar in the location shown. -
Page 18: Airbags And Components
Airbags are located in the approximate areas shown. Airbag warning information is printed on the sun visors. NOTE: Model 3 is designed to deactivate high voltage in all components and cables outside of the high voltage battery when an airbag is deployed. -
Page 19: Airbag Inflation Cylinders
AIRBAG INFLATION CYLINDERS AIRBAG INFLATION CYLINDERS The airbag inflation cylinders, outlined in red, are located near the roof and towards the rear of the vehicle. Warning: The SRS control unit has a backup power supply with a discharge time of approximately ten seconds. Do not touch the SRS control unit within 10 seconds of an airbag or pre-tensioner deployment. -
Page 20: Seat Belt Pre-Tensioners
SEAT BELT PRE-TENSIONERS SEAT BELT PRE-TENSIONERS The seat belt pre-tensioners, outlined in red, are located at the bottom of the B-pillars. Warning: The SRS control unit has a backup power supply with a discharge time of approximately ten seconds. Do not touch the SRS control unit within 10 seconds of an airbag or pre-tensioner deployment. -
Page 21: Reinforcements
REINFORCEMENTS AND ULTRA HIGH STRENGTH STEEL REINFORCEMENTS AND ULTRA HIGH STRENGTH STEEL Model 3 is reinforced to protect occupants in a collision. Suitable tools must be used to cut or crush these areas. Reinforcements are shown in teal below. Warning: Always use appropriate tools, such as a hydraulic cutter, and always wear appropriate PPE when cutting Model 3. Failure to follow these instructions can result in serious injury or death. -
Page 22: No-Cut Zones
NO-CUT ZONES Model 3 has areas that are defined as "no-cut zones" due to the presence of high voltage, gas struts, SRS components, or other hazards. Never cut or crush in these areas. Doing so could result in serious injury or death. The "no-cut zones" are shown in pink. -
Page 23: Rescue Operations
FULLY OR PARTIALLY SUBMERGED VEHICLES Treat a submerged Model 3 like any other submerged vehicle. The body of Model 3 does not present a greater risk of shock because it is in water. However, handle any submerged vehicle while wearing the appropriate PPE. Remove the vehicle from the water and continue with normal high voltage disabling. -
Page 24: Firefighting
USE WATER TO FIGHT A HIGH VOLTAGE BATTERY FIRE. If the battery catches fire, is exposed to high heat, or is generating heat or gases, use large amounts of water to cool the battery. It can take approximately 3,000 gallons of water, applied directly to the battery, to fully extinguish and cool down a battery fire;... -
Page 25: Lifting The Vehicle
The high voltage battery is located under the floor pan. A large section of the undercarriage houses the high voltage battery. When lifting or stabilizing Model 3, only use the designated lift areas, as shown in green. Warning: DO NOT USE THE HIGH VOLTAGE BATTERY TO LIFT OR STABILIZE MODEL 3. -
Page 26: Opening The Vehicle
OPENING DOORS FROM THE OUTSIDE To open the Model 3 doors from the outside, press the wide part of a door handle inwards and then pull the door open. NOTE: If the door handles do not function, open a front door manually by reaching inside the window and using the mechanical release handle. -
Page 27: Opening Doors From The Inside With Power
OPENING DOORS FROM THE INSIDE WITH POWER OPENING DOORS FROM THE INSIDE WITH POWER To open the Model 3 doors from the inside with 12 volt power enabled, press the button located near the door panel. -
Page 28: Opening Front Doors Without Power
OPENING FRONT DOORS WITHOUT POWER OPENING FRONT DOORS WITHOUT POWER To open the Model 3 front doors from the inside without 12 volt power, lift the mechanical release handle located near the window switches. NOTE: Only the front doors are equipped with a mechanical release handle. -
Page 29: Opening The Hood
OPENING THE HOOD OPENING THE HOOD Model 3 does not have a traditional internal combustion engine. Therefore, the area that would normally house the engine is used as additional storage space. Tesla calls this area the “Front Trunk”. To open the hood with 12 volt power enabled, touch the associated OPEN button on the touchscreen. - Page 30 OPENING THE HOOD 3. Pull the two wires out of the tow eye opening to expose the vehicle-side terminals. 4. Connect the external 12 volt power supply's red positive (+) cable to the red positive (+) vehicle-side terminal. Opening the Vehicle...
- Page 31 OPENING THE HOOD 5. Connect the external 12 volt power supply's black negative (-) cable to the black negative (-) vehicle-side terminal. 6. Turn on the external power supply (refer to the external power supply manufacturer’s instructions). The hood latches are immediately released and you can now open the hood to access the front trunk area.
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Page 32: Opening The Trunk
OPENING THE TRUNK OPENING THE TRUNK Use one of the following methods to open the trunk: • Touch the associated OPEN button on the touchscreen. • Press the switch located under the exterior handle on the trunk. Opening the Vehicle... -
Page 33: Pushing The Vehicle
In situations where there is minimal risk of fire or high voltage exposure (for example, the vehicle does not accelerate after coming to a stop at an intersection) and 12V power is present, Model 3 can be quickly pushed in order to clear the roadway. If a driver is present, simply shift Model 3 into Neutral and then push the vehicle. -
Page 34: High Voltage Labels
An example of a label located on a high voltage component is shown below. Note that, depending on the market region and vehicle build date, labels might change or be translated into other languages. Warning: Not every high voltage component is labeled. Always wear appropriate PPE when cutting Model 3. Failure to follow these instructions can result in serious injury or death. -
Page 35: Contact Us
CONTACT US CONTACT US First Responders and Second Responders with emergencies should call Tesla Roadside Assistance. Refer to https://www.tesla.com/ roadside-assistance for the applicable number. First Responders and training officers who have questions, please contact firstrespondersafety@tesla.com. - Page 36 Transport Mode trunk, opening high voltage components battery cables vehicle identification number drive units overview hood, opening wheels, chocking identifying the vehicle 3–5 labels, high voltage lifting the vehicle no cut zones Index...
- Page 37 ©2012-2019 TESLA, INC. All information in this document and all vehicle software is subject to copyright and other intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc.