Maintaining Your Phone; Investigate Phone Warnings; Remove Warnings; Restart The Phone - Polycom VVX 201 User Manual

Maintaining Your Phone

When your phone is unable to operate properly, you need to investigate or troubleshoot issues among other
tasks your administrator may ask you to perform. This section shows how to perform maintenance tasks on your
phone.

Investigate Phone Warnings

When your phone is unable to perform certain tasks, a Warning icon
warning icon lets you know that your phone has one or more important issues. You can view details about the
issues from the Warnings screen.
» Navigate to Settings > Status > Diagnostics > Warnings.
The Warnings screen is displayed listing any phone issues.

Remove Warnings

After you view the phone warnings, you can temporarily remove the Warning icon from the status bar.
However, the warning still displays in the Warnings list until the issue is fixed. The Warning icon is displayed
each time your phone has a warning that you haven't viewed.
» In the Warnings screen, select Clear Icon to remove the Warning icon from the status bar.

Restart the Phone

Your system administrator may ask you to restart your phone if your phone malfunctions or to assist in
troubleshooting.
Caution: Before you restart your phone, contact your system administrator. If your phone is malfunctioning, you
may be able to restore normal operation without restarting the phone. In addition, your administrator may want
to troubleshoot your phone before you restart it. If you need to update your phone's configuration, don't restart
your phone.
T
ASK
1 Navigate to Settings > Basic > Restart Phone.
2 Select Yes.
The restart process begins, and the process ends when the Home screen is displayed.
is displayed in the status bar. The
45