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© 5/2001 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and information
now allowed by statutory or judicial law or hereinafter granted, including without limitation material
generated from the software programs that are displayed on the screen such as icons, screen display
looks, etc.
XEROX®, The Document Company®, and the stylized X are registered trademarks of Xerox
Corporation and Xerox Canada Ltd. is a licensee of all the trademarks.
Product names used in this guide may be trademarks or registered trademarks of their respective
companies and hereby acknowledged.
ENERGY STAR is a U.S. registered mark.
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Summary of Contents

  • Page 1

    XEROX®, The Document Company®, and the stylized X are registered trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all the trademarks.

  • Page 2

    User Guide WorkCentre XL Series User Guide...

  • Page 3

    Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

  • Page 4

    Supplies To order supplies for your WorkCentre, visit your local retailer or their website. If your local retailer does not stock these items, you may call the Xerox SupplyNet or go to www.xerox.com. In the United States and Canada: Xerox SupplyNet toll free at: 1 – 800 – 822 – 2200...

  • Page 5

    • Visitez le site Web – www.xerox.com • Utilisez le courriel – TeamXRX@usa.xerox.com • Veuillez composer le (716) 347-9922 À l´extérieur des États-Unis et du Canada, veuillez communiquer avec votre représentant Xerox. It's Illegal In the USA It is against US law to copy copyrighted material without permission of the copyright owner unless the copying falls within the "Fair Use"...

  • Page 6: Table Of Contents

    Table of Contents Servicing Your WorkCentre ... iv Ordering Supplies ... iv Safety Notes... 1 Helpful Hints ... 3 Getting to Know Your WorkCentre... 4 Installation ... 5 Control Panel ... 9 Power Reduction / Auto Clear... 11 Paper Specifications... 12 Loading Paper ...

  • Page 7

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  • Page 8

    WorkCentre Properties (Printer Driver)... 43 Properties Tabs... 44 On-Line Help ... 44 Printer Driver Help... 44 Enabling High Speed Printer Communications ... 45 Problem Solving ... 47 Problem Solving Chart ... 47 Status Code Chart ... 49 Printing Solution Chart ... 50...

  • Page 10: Safety Notes

    Safety Notes Your WorkCentre and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre and refer to them as needed to ensure the continued safe operation of your WorkCentre.

  • Page 11

    Providing the correct environmental parameter, as specified in the Xerox installation procedures, ensure that concentration levels meet safe limits. If you need additional safety information concerning the WorkCentre or Xerox supplied materials, you may call the following toll-free number.

  • Page 12: Helpful Hints

    Store paper in a dry area, on a flat surface, and in a closed cabinet. Wrap partially-used reams of paper tightly. WorkCentre location For reliable WorkCentre operation and copy quality, Xerox recommends: Place your WorkCentre in a well-ventilated room. Recommended environment: –...

  • Page 13: Getting To Know Your Workcentre

    Getting to Know Your WorkCentre Original Exit Area Automatic Document Feeder (XL2130f, XL2140df) Control Panel Exit Tray Paper Tray Paper Tray 2 XL2140df Serial Number Power Connection Parallel Port Original Guides Original Feeder Tray Front Cover Side Cover Release Latch Exit Tray Lift Area Power Switch...

  • Page 14: Installation

    Installation As you unpack the WorkCentre, familiarize yourself with its contents. After the WorkCentre is installed, and the Ready Indicator is lit, the WorkCentre is ready to make copies. Packing Material * Note: To ensure reliability of the WorkCentre use the IEEE-1284 compliant parallel cable that is supplied with the machine.

  • Page 15

    Installation (continued) Follow the steps below to properly set up your Xerox WorkCentre. 1. Remove the bag from the WorkCentre. 2. Remove the pieces of tape A, B, C, D, and the packing material E. XL2140df only Remove the tape and the packing material supporting the clear plastic 2-sided tray.

  • Page 16

    Installation (continued) 6. Secure the Paper Tray Lock and the Shipping Screw in the locations shown. Turn the Paper Tray Lock to secure. Note: Save the Paper Tray Lock and the shipping screw. They will be needed if the WorkCentre has to be moved. 7.

  • Page 17

    Vigorously shake the cartridge to loosen the toner. Thoroughly shaking the cartridge will assure maximum copies per cartridge. Xerox has included a 2000 page yield Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately twice the number of copies at 5% coverage.

  • Page 18: Control Panel

    Control Panel The control panel has keys and lights that are used to control and display the conditions of the WorkCentre. 1. 1-Sided/2-Sided Mode (XL2140df only): Use the 2-Sided copy feature to make one or two-sided copies from one or two-sided originals.

  • Page 19

    13. On-line/Off-line Key: Press this button to alternate between On-line and Off-line status. When the light is lit, the printer is On-line. 14. Ready Indicator: When the light is ON (not flashing), the WorkCentre is ready to make copies. When the light is flashing after the Start key is pressed, the WorkCentre is warming up and the copy cycle will begin automatically.

  • Page 20: Power Reduction / Auto Clear

    Power Reduction / Auto Clear Power Reduction Modes automatically reduce power consumed by the WorkCentre when the WorkCentre has not been used for a set period of time. There are two modes of power reduction; Power Save, and Power Shut-off. Power Save Mode –...

  • Page 21: Paper Specifications

    Paper Specifications Paper Storage Note: Paper affected by humidity, and curled paper can cause jams and copy quality problems. For reliable copier operation and good copy quality, Xerox recommends that paper be stored: on a flat surface. in a closed container.

  • Page 22: Loading Paper

    Loading Paper will flash in the copy quantity display and the green indicator in the copier diagram will flash when: a paper tray is empty. paper misfeeds: paper has not fed all the way into the copier. a paper tray is not closed properly. If the paper has misfed, open the paper tray indicated by the flashing green light on the copier diagram and remove the misfed paper.

  • Page 23: Flashing

    Loading Paper 4. Fan the paper and insert it into the tray. Ensure that the paper corners are under the corner snubbers. Do not fill above the max fill line. 5. Close the Paper Tray. 6. If copying, press Start to continue. If printing, the job will automatically resume.

  • Page 24: Making Copies On The Document Glass

    Making Copies on the Document Glass 1. Select the desired copy features from the control panel. 2. Select the number of copies. Press the 10 to increase the quantity by 10. Press the 1 key to increase the quantity by 1. To clear the selected quantity, press the Clear key.

  • Page 25

    Making Copies on the Automatic Document Feeder (XL2130f) The XL2130f ADF, with one scan, allows you to make one, single sided, collated copy (1, 2, 3,…). You can also make multiple single sided copies of each original (111…, 222…, 333…). The ADF holds up to 30 originals (20 lb/80 gsm) in one job.

  • Page 26

    Making Copies on the Automatic Document Feeder The XL2140df Automatic Document Feeder (ADF) allows you to automatically make single sided or two-sided copies. The ADF holds up to 30 originals (20 lb/80 gsm). Ensure originals are in good condition, and that all staples and paper clips have been removed.

  • Page 27

    è è è è Making Copies on the Automatic Document Feeder (XL2140df) Single sided originals to two-sided copies (1è This mode will create two-sided copies from your single sided originals. 1. Place the originals face up in the ADF. 2. Select the icon (1 to 2) and any additional features.

  • Page 28: Image Quality, Copy Contrast

    Image Quality The image quality features described on this page can be used to improve copies of documents printed on colored paper, photographs, or are of poor quality. Auto: Use Auto when copying from originals with a colored Toner Saver background or mixed text and graphics.

  • Page 29: Reduction/enlargement

    Reduction/Enlargement Preset Reduction/Enlargement Press the Preset Reduction/Enlargement key to quickly select one of the 6 preset percentages. The customer settable percentage ( ) has been set at the factory for 50%. Refer Customizing Your WorkCentre the default percentage. Variable Percentage Press the Variable Percentage key to increase or decrease the reduction or enlargement by 1% increments.

  • Page 30: Copying Oversized Documents

    Copying Oversized Documents The Document Cover may be removed in order to position an oversized document on the Document Glass. Note: If your copier is equipped with an Automatic Document Feeder (ADF) the cover cannot be removed. 1. Lift the Document Cover straight up. Note: Do not leave the cover off for extended periods of time.

  • Page 31

    Bypass Tray (XL2120 / XL2130f) Use the Bypass Tray to copy onto paper that is different from that loaded in the paper tray and to copy onto special stock such as envelopes, labels, or transparencies. Stock is fed one sheet at a time into the Bypass Tray.

  • Page 32

    Alternate Paper Tray The Alternate Paper Tray can be used to feed multiple sheets of standard paper, or it can be used to feed single sheets of special or heavy papers such as note cards, transparencies, and labels. The Alternate Paper Tray holds up to 50 sheets of 20 lb/ 80 gsm paper ranging in size from 3.5 5.5"...

  • Page 33

    Two-Sided Copying (for all models except the XL2140df) 1. Place side 1 original face down on the Document Glass, with the TOP toward the LEFT. Lower the Document Cover. Note: 16 lb / 60 gsm copy paper is not recommended for two- sided copying.

  • Page 34

    Note: Tuck flap inside before reading. Printing /copying on an envelope: When printing on the WorkCentre XL2120 or XL2130f Wait until prompted by the status monitor to load the envelope into the Paper Tray Bypass. Only load one envelope at a time into the Paper Tray Bypass, flap side up.

  • Page 35

    Envelopes (continued) Caution: The types of envelopes described below can severely damage your machine. Never use envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials. Never use envelopes with glues, inks, and adhesives that could discolor, scorch, or melt when heat is applied. Never try to print on both sides of an envelope.

  • Page 36

    Customizing Your WorkCentre Programmable Feature Settings 0 – 9 and 11 – 19 To change the programmable features, find the Program Number and the desired Option Number in the Programmable features chart on the following pages. Follow the instructions below. Note: The WorkCentre must be off-line and in the Ready mode.

  • Page 37

    Programmable Feature Setting 10 Use the following procedure to change the preset Reduction/Enlargement default setting ( you to set a specific preset reduction or enlargement between 50 – 200%. 1. Select the Toner Saver mode. 2. Press again and hold the Image Quality key for approximately 4 to 6 seconds.

  • Page 38

    Programmable Features The default settings for various machine features may be changed to suit your individual needs. All of these features remain set until this process is repeated. Each of the programmable features, along with its program number and options are contained in the chart below. The procedure to change the default settings follows the chart.

  • Page 39

    Feature Default Image Quality: This feature allows you to select the default Image Quality mode. Auto Contrast Adjustment: The copy contrast range may be adjusted when the copy image is consistently too light or too dark in the Auto Image Quality mode. Paper Trail Edge Deletion: The trail edge deletion can be turned Off to accommodate originals...

  • Page 40

    Feature Program Number Auto Paper Tray Switching: When enabled, the copier will automatically switch to another paper tray when the selected tray runs out of paper. (XL2140df) Automatic Document Feeder (ADF) Contrast Adjustment/ Automatic Document Feeder: The copy exposure range may be adjusted when the copy image is consistently too light or too dark.

  • Page 41

    Cleaning the Document Glass and Cover Keeping the Document Glass clean helps ensure the best possible copies. Xerox suggests that you clean the Document Glass at the start of each day and during the day as needed. CAUTION: Do not pour or spray water directly onto any part of the WorkCentre.

  • Page 42

    Input Misfeed Exit Misfeed Roller Misfeed Automatic Document Feeder Misfeed When a misfeed occurs in the feeder, the red ADF misfeed indicator flashes on the WorkCentre Diagram, and an A1 or A2 status code will flash in the Display Window. The status code indicates the number of originals that must be returned to the feeder after clearing the misfeed.

  • Page 43

    Exit Area Clearing the Paper Path – E-1, E-2, E-3, E-4, E-5 When a paper misfeed occurs the red misfeed indicator flashes on the WorkCentre diagram, and an E status code will flash in the Display Window. Paper misfeeds may occur in the areas shown below.

  • Page 44

    – E-1, E-2, E-3, E-4, E-5 Caution: Do not touch the shiny Drum Cartridge surface. Scratches or smudges will result in poor copy quality. 2. Carefully remove the misfed paper in the direction shown. If paper cannot be reached, open the paper trays and remove misfed paper.

  • Page 45

    3. Press down on the green lever on the front of the old Toner Cartridge and pull the cartridge out. Note: Help the environment by recycling your used toner cartridge. Refer to the recycling brochure packed with the Toner Cartridge for details on Xerox’s Green World Alliance Recycling Program. (continued)

  • Page 46

    5. Remove the Toner Cartridge Cover. Save the box and the cover for shipping your used toner cartridge to Xerox. 6. Slide the new Toner Cartridge in until it locks in place, making sure not to touch the surface of the Drum Cartridge.

  • Page 47

    4. Pull out the Drum Cartridge. Note: Help the environment by recycling your used Drum Cartridge. Refer to the recycling brochure packed with the Drum Cartridge for details on Xerox’s Green World Alliance Recycling Program. 5. Remove the cover from the new Drum Cartridge.

  • Page 48

    Counter access Copies on Photo Cartridge This counter displays the total number of copies/prints remaining on the drum in the machine. The count can be used to determine when to reorder a new Drum Cartridge. The count will be displayed in the Display Window as a sequence of 2- 3 digit values.

  • Page 49

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  • Page 50

    Found” message may appear during Printer Driver installation on systems with Windows 2000. The XL series Printer Driver has been thoroughly tested by Xerox and is compatible with Windows 95, 98, Me, 2000, NT, 4.0, and xp. Click Yes to complete the installation.

  • Page 51

    Notes:...

  • Page 52

    2. Right click on the WorkCentre printer icon and click Properties, or click Properties from the File menu. Displaying the Properties dialog from the Xerox Printer Services Program (Status Monitor) Click on the Properties button in the Xerox Printer Services window.

  • Page 53

    Properties Tabs The WorkCentre Printer Driver Properties dialog contains tabs from which you can make selections that best suit your printing requirements. Note: Refer to on-line Help for detailed information. Paper/Output – to select desired paper source (tray), number of copies, paper size, document orientation (portrait or landscape).

  • Page 54

    ECP compatible personal computer, or if you do not enable ECP mode? Since the rated print speed of the Xerox WorkCentre Digital Copier/Printer has been verified with ECP mode, the only effect you may notice is a slight reduction in the print speed.

  • Page 55

    What can you do if your personal computer does not appear to have ECP mode enabled? 1. Check your personal computer documentation for a description of this feature. Particularly look for BIOS and/or CMOS settings, etc. 2. Call your personal computer’s manufacturer. Be prepared with the model number and serial number.

  • Page 56

    Refer to the Status Code Chart in this section for status code information. For up-to-date solutions you can visit the Xerox website at www.xerox.com/support under the Suport section. If the problem persists, please refer to the Information section for the appropriate telephone numbers.

  • Page 57

    Condition Image rubs off the Replace the paper in the tray with paper copy easily. from a new package. In high humidity do not leave paper in the WorkCentre for extended periods of time. Fan the stack of paper, then turn it over Frequent copy in the tray.

  • Page 58

    Ensure that the Shipping Screw is removed. Switch OFF the main power. Wait approximately 5 seconds. Switch ON the main power. If the status code continues, H2 – H4 visit website www.xerox.com. L3 – L5 U2 – U5 Suggested Solution Clearing the Paper A1 –...

  • Page 59

    Use the IEEE-1284 parallel port cable supplied with the machine or replace it with an IEEE-1284 compliant cable. Go to the Printer Driver Properties Image Quality Tab and Reduce the resolution from 600 dpi to 300 dpi. Install more RAM in the computer.

  • Page 60

    If your computer is equipped with an ECP parallel port, enable this mode of operation. Refer to the Enabling High Speed Printer Communications section and your computers user guide. Install more RAM in your computer. Reduce resolution from 600 dpi to 300 dpi.

  • Page 61

    Print a few blank pages to clean the transfer roller. Use the Advanced Setup in the Xerox WorkCentre Folder (Click on Start-Programs-Xerox WorkCentre- Advanced Setup) to enable TrueType fonts. Remove the Toner Cartridge and shake it gently to evenly distribute the toner.

  • Page 62

    Technical Data Original Size: Maximum 10 14" / B4 Copy Ratio Percentages: 1:1 ± 1% Preset: 50*, 78, 86,100,129, 200 customer settable Zoom: 50 - 200 Paper Size and Weight Tray 1 and Tray 2 5.5 8.5 to 8.5 14"/ A5 to 216 356mm 15 - 24 lb / 56 - 90 gsm Paper Tray Bypass 3.5 5.5"...

  • Page 63

    Notes:...

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