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Appendix
Troubleshooting
Problem
• No power
• Unit cannot be operated.
• Remote control unit does not
operate.
• Picture is cut off/with sidebar
screen.
• Strange color, light color, or color
misalignment
• Power is suddenly turned off.
• No picture
• No sound
• The TV sometimes makes a
cracking sound.
• The original home page cannot
be displayed.
• Some Internet functions used on
a PC are not available from the
TV.
Troubleshooting-Digital Broadcasting
The error message about reception of broadcast
The example of an error message
displayed on a screen
• Failed to receive broadcast.
• No broadcast now.
• Check if you pressed TV POWER on the remote control unit. (See page 15.) If the
indicator on the TV does not light up, press POWER on the TV.
• Is the AC cord disconnected? (See page 7.)
• Has the power been turned on? (See page 15.)
• External infl uences such as lightning, static electricity, may cause improper operation.
In this case, operate the unit after fi rst turning off the power of the TV or unplugging
the AC cord and replugging it in after 1 or 2 minutes.
• Is the FUNCTION set correctly? Set it to the TV setting position.
• Are batteries inserted with polarity (e, f) aligned? (See page 8.)
• Are batteries worn out? (Replace with new batteries.)
• Are you using it under strong or fl uorescent lighting?
• Is a fl uorescent light illuminated near the remote control sensor?
• Is the image position correct? (See page 26.)
• Are screen mode adjustments such as picture size made correctly? (See page 19.)
• Adjust the picture tone. (See pages 22 and 23.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the input signal setting. (See page 25.)
• Is the sleep timer set? (See page 16.)
• Check the power control settings. (See page 24.)
• The unit's internal temperature has increased. Remove any objects blocking vent or
clean.
• Is connection to other components correct? (See pages 13 and 14.)
• Is correct input signal source selected after connection? (See page 29.)
• Is the correct input selected? (See page 29.)
• Is picture adjustment correct? (See pages 22 and 23.)
• Is "On" selected in "Audio Only"? (See page 29.)
• Is a non-compatible signal being input? (See page 50.)
• Is the volume too low? (See page 16.)
• Is "Variable" selected in "Output Select"? (See page 29.)
• Have you pressed MUTE on the remote control unit? (See page 16.)
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
• Is the ETHERNET cable connected correctly? (See page 38.)
• Check the settings of "Communication Setup" and "Interactive Service". (See page 39.)
• The TV has only limited functions compared with regular PC browsers (See page 41.)
Error code
• Check the antenna cable. Check that the antenna is correctly
E202
setup.
E203
• Check the broadcast time in the program guide.
Possible Solution
Possible Solution
47
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