Service And Registration; Warranty - Vitamix VM0102D Owner's Manual

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Vitamix Service
Record the model number and serial number of your Vitamix in
the spaces provided below for future reference. These numbers
can be found on the back of the motor base.
Model Number
Serial Number
Date of Purchase
Purchased From
Before returning this product for any reason, including repair,
first contact Vitamix Customer Service at 1.800.848.2649 or
1.440.235.4840, email service@vitamix.com, or contact your
local dealer.
Product Registration
If you purchased your Vitamix® machine directly from the Vita-Mix®
Corporation via the company's website or call center by phone, your
product was registered at the time of purchase and your Vitamix
machine's warranty has been activated.
If you purchased your Vitamix machine from an International
Distributor or Dealer in countries other than the United States,
Canada, United Kingdom, or Ireland, your product is warranted
through the International Distributor or Dealer and need not be regis-
tered with the Vita-Mix Corporation.
Your machine is not yet registered with Vitamix if you:
1. Purchased from a Dealer in the United States, Canada, United
Kingdom, or Ireland
2.
Purchased from a military base
3. Purchased from a retail or wholesale store
4. Received your Vitamix machine as a gift
5.
Are not the original owner of the machine
Enjoy faster and easier service in the future by taking a few minutes to
register your Vitamix machine today.
Choose one of these easy ways to register your machine:
1.
Online at vitamix.com/warranty
2. Email service@vitamix.com
3. Call 1.800.848.2649 or 1.440.235.4840
Your warranty may be honored by Vita-Mix
authorized dealer.
Failure to register your machine will not diminish your warranty
rights.
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e G I s t r at I o n
® Corporation or an
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Full 5-Year Reconditioned Machine

Warranty

1. PRODUCT REGISTRATION.
Vita-Mix® Corporation ("Vitamix") strongly encourages you
to register your purchase by completing and returning the
product registration card that came with this Machine. You can
register online at www.vitamix.com/warranty; or by calling our
Customer Service Department at 1.800.848.2649 or
1.440.235.4840. Failure to register your product purchase will
not diminish your warranty rights. However, registering your
purchase will allow Vitamix to better serve you with any of your
customer service needs.
2. WHO CAN SEEK WARRANTY COVERAGE.
This Warranty is extended by Vitamix to the owner of this
Machine for personal household use only. This Warranty does
not apply to products used for commercial, rental or re-sale
purposes. Should ownership of the machine change during the
5-year period, please update the Machine's owner information
at www.vitamix.com/warranty.
3. WHAT IS COVERED.
Vitamix warrants to the owner that if this Machine (a
"Machine" consists of a motor blender base and any
containers purchased together) fails within 5 years from the
date of purchase due to a defect in material or workmanship
or as a result of normal wear and tear from ordinary household
use, Vitamix will, within 30 days of receipt of the returned
product, repair the failed Machine or component part of the
Machine free of charge.
If, in Vitamix's sole discretion, the failed Machine or component
part of the Machine cannot be repaired, Vitamix will elect to
either (A) replace the Machine free of charge or (B) refund the
full purchase price to the owner, unless Vitamix receives prior
written notice of the owner's preference.
4. WHAT IS NOT COVERED.
This Warranty does not apply to Machines that have been
used commercially or in non-household applications. This
Warranty does not cover cosmetic changes that do not affect
performance, such as discoloration or the effects of the use of
abrasives or cleaners or food build up. This Warranty is only
valid if the Machine is used and maintained in accordance with
the instructions, warnings and safeguards contained in the
owner's manual.
Vitamix will not be responsible for the cost of any unauthorized
warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE
PRICE ARE THE EXCLUSIVE REMEDIES OF PURCHASER AND
THE SOLE LIABILITY OF VITAMIX UNDER THIS WARRANTY.
NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS
AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY
OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY
BE BINDING UPON VITAMIX. ACCORDINGLY, PURCHASER
SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS
MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF VITAMIX.
IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY,
WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR
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