Before Calling Forservice - Kenmore 911.91461 Owner's Manual

BEFORE CALLING FORSERVICE
To save you time and money, before making a service call, check the list below for any
problem you may feel you have with the performance of your range. If the problem is
something you cannot repair, use the Consumer Service Numbers located at the back of this
manual When making any calls, have the model number, repair parts list, use
and care manual and the date of purchase available.
PROBLEM POSSIBLECAUSE
POSSIBLESOLUTION
Oven will not work;
totally inoperative.
No power to range.
a. Check the household circuit
breaker or fuse box.
b. Check to make sure the range is
plugged in.
Foods do not
hake properly.
a. Oven is not a.
preheated.
b. Improper rack or pan b.
placement,
C.
Oven vent blocked or c.
covered.
d. Improper use of foil.
e. Improper
temperature setting for
utensil used.
f. Recipe not followed, f.
g. Improper oven control g.
calibration.
h. Range and oven rack h.
not level
Be sure to preheat until the tone
sounds.
Maintain uniform air space around
pans and utensils. See oven
cooking section.
Keep vent clear.
d. Racks should not be covered
during baking.
e. Reduce temperature 25 degrees
for glass or dull/darkened pans.
Check recipe and measurement.
Check the temperature adjustment
following this section.
Check the installation instructions
for leveling.
Oven temperature
seems inaccurate.
Oven control calibration.
See oven cooking section.
Oven light does
not work.
a. Light switch is in
off position.
b. Bulb needs
replacing.
a. Check switch setting.
b. Check or replace light bulb.
18 before calling for service continued