Polycom SoundPoint IP 650 Phone Quick Start Manual page 9

Table of Contents

AUTO ATTENDANT GREETINGS

Dial the Auto Attendant (AA) phone number (E.g. 51#, 52#, 53# provided by Cogeco)

Upon hearing the IVR Prompt, press/key-in *6

Enter PIN followed by # (E.g. 1234#)

If entering the system the first time, it will give you the option of choosing your PIN

(a minimum of 4 digits is recommended). Re-enter the new PIN to confirm,

followed by #.

To Record & Edit recordings for Business and Non-Business hours

Press 1 - To change the configuration of your automated attendant

Press 1 - To turn on/off your automated attendant

Press 2 - To record or edit announcements used for your business-hours menu

Press # to record your initial greeting

When finished recording press #

Press 1 to save the recording

Press 2 to re-record/override

Press 3 to exit

Press 4 to continue recording

Press 3 - To record or edit announcements used for your non-business-hours menu

(Note: this option will be only available if you have your attendant configured by

Cogeco to provide your callers with options during Non-Business hours)