Related Manuals for Interlogix UltraSync RS-3240
Summary of Contents for Interlogix UltraSync RS-3240
- Page 1 UltraSync Doorbell Camera Installation Guide P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
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Page 2: Table Of Contents
Contents Product overview ............3 Installation environment ..........3 Camera description–front and rear ......5 Camera description–sides and top ......6 Doorbell camera LED indicator ......7 Accessing the Micro SD card ........8 Installation Step 1 ............8 Installation Step 2 ............9 Installation Step 3 ............ -
Page 3: Product Overview
Product overview This is the installation guide for the following UltraSync IP camera models: RS-3240 (1080p IP Wi-Fi Doorbell IR camera, US) RS-3241 (1080p IP Wi-Fi Doorbell IR camera, EMEA) Installation environment When installing the product, consider these factors: ... - Page 4 camera is between -30 to +50°C (-22 to 122°F). Humidity is below 90%. Moisture: Do not expose the camera to rain or moisture, or try to operate it in wet areas. Moisture can damage the camera and also create the danger of electric shock.
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Page 5: Camera Description-Front And Rear
Camera description–front and rear 1. Microphone 4. LED indicator 2. IR (infrared) LED 5. Doorbell button 3. Lens 6. AC power terminal screws P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. -
Page 6: Camera Description-Sides And Top
Camera description–sides and top 1. Micro SD card slot 3. WPS/RESET button 2. Speaker P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. -
Page 7: Doorbell Camera Led Indicator
Doorbell camera LED indicator The following table describes the doorbell camera LED behavior (see item 4 in “Camera description– front and rear” on page 5). The LED indicator can be turned on or off using the UltraSync SmartHome app. State Color Appearance Power up... -
Page 8: Accessing The Micro Sd Card
Accessing the Micro SD card A 16 GB Micro SD card is pre-installed in the camera. Micro SD cards with up to 128 GB of storage capacity can also be used. Note: Video and log files stored on the Micro SD card can only be accessed using the UltraSync App when validated with the UltraSync Panel. -
Page 9: Installation Step 2
Installation Step 2 To mount the doorbell camera: 1. With the rear of the doorbell assembly facing down, place your index fingers on top of the notches on the back of the faceplate and gently pull it straight back to remove it from the assembly. -
Page 10: Installation Step 3
Installation Step 3 To connect the doorbell camera to power: 1. Connect the existing doorbell wiring to the rear of the doorbell assembly. The two wires can be connected to either terminal on the rear of the assembly. 2. If the existing wires are not long enough to properly connect the doorbell camera: Use the included connectors and wires to extend the existing wires. -
Page 11: Installation Step 4
Installation Step 4 To finish installing the doorbell camera: 1. Route the cables and insert the cables and power connector into the wall. 2. Align the screw holes on the doorbell body with the drilled holes, wall anchors, or angle bracket. 3. -
Page 12: Getting Started
3. Squeeze the faceplate and gently pull it straight back to remove it from the doorbell assembly. Getting started Before setting up the doorbell camera for use, follow all of the installation steps and ensure that the doorbell camera is powered on (doorbell LED should be slowly blinking blue). -
Page 13: Operating The Doorbell
Note: Please enter a password for the camera. The password must contain 8 to 16 characters, include an upper case and lower case letter, and a special character (-,.*&@/$?). It can also include numbers and spaces. Operating the doorbell Use the UltraSync SmartHome app to perform doorbell camera functions. -
Page 14: Recording
Recording Record any event-triggered video such as motion detection video with the doorbell camera. Alarm notification Launch the UltraSync app to see alarm messages. Add camera to the network via WPS A WPS-enabled wireless router is required to add a camera using the WPS function. -
Page 15: Troubleshooting
Troubleshooting Troubleshooting/FAQ The camera does not power on, regularly loses the connection, or stops working after a few events. Cause Solution The camera requires a 16- 24 VAC power supply to run The camera does not have enough correctly. The long length or the age of the wires may power to run correctly. - Page 16 The camera does not add to the UltraSync network when Scan for Cameras is selected. Cause Solution Ensure that the camera and the UltraSync Hub panel are on the same network. The LED illuminates solid white. The camera only supports the 2.4 GHz wireless The camera will not work if the network with WPA2 AES...
- Page 17 The camera was added in the setup process, but the video doesn’t show in the Cameras tab. Cause Solution Wait for the process to complete Make sure the camera is still connected to the network. The LED indicator illuminates solid White when connected successfully.
- Page 18 Video clips take a long time to load. Cause Solution The camera’s default settings are configured to have video clips start playing in the UltraSync app within 15 seconds (on a strong network). If Lower the quality or length of default settings were changed to clips to shorten load times.
- Page 19 The notification or the bell ring is delayed or not shown. Cause Solution Enable the doorbell button press or motion detection notification. Adjust the motion detection area and sensitivity for the event The camera receives too many event notification. Adjust the pre- notifications at the same time.
- Page 20 Copyright © 2018 United Technologies Corporation. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved. Trademarks and The UltraSync and TruVision names and logos are patents trademarks of United Technologies. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
- Page 21 during normal operation. CAUTION: Changes or modifications not expressly approved by UTC for compliance could void the user’s authority to operate the equipment. RS-3230/RS-3231/TVQ-8101 COMPLIES WITH FCC PART C, FCC ID: 2AENJ-RS323X RS-3250/RS-3251/TVB-8101 COMPLIES WITH FCC PART C, FCC ID: 2AENJ-RS325X ACMA compliance Notice! This is a Class A product.
- Page 22 est susceptible d'en compromettre le fonctionnement. RS-3230/RS-3231/TVQ-8101 complies with IC requirements, IC: 20201-RS323X. RS-3250/RS-3251/TVB-8101 complies with IC requirements, IC: 20201-RS325X. This radio transmitter (IC: 20201-RS3130) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain indicated.
- Page 23 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.
- Page 24 Americas: www.interlogix.com EMEA: www.firesecurityproducts.com Manuals are available in several languages. Australia/New Zealand: www.utcfs.com.au P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
- Page 25 Annex 3 B and A Wideband Data Transmission systems 2400.0-2483.5 MHz: Country Restriction Reasons/remarks Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund. Italy Implemented The public use is subject to general authorization by the respective service provider.
- Page 26 THAT THERE WILL BE NO DEATH, PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT. WHILE INTERLOGIX UNDERTAKES TO REDUCE THE PROBABILITY THAT A THIRD PARTY MAY HACK, COMPROMISE OR CIRCUMVENT ITS SECURITY PRODUCTS OR RELATED SOFTWARE, ANY SECURITY PRODUCT OR SOFTWARE MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX, MAY STILL BE HACKED, COMPROMISED AND/OR CIRCUMVENTED.
- Page 27 P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
- Page 28 P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.