Troubleshooting - Sceptre X19 User Manual

Troubleshooting

The following table contains the common problems and the solutions to these
problems. Please check this list before you contact the technicians.
Problems
Connect power cord correctly.
Turn on power.
NO PICTURE
Connect video cable correctly.
Select the input signal source with proper cable connection with the
source button.
Match the colors on the cables to the ports off the back of the television.
ABNORMAL COLORS
I.E. red cable to red colored port.
PICTURE IS TOO DARK Adjust your contrast, brightness and lamp settings from the OSD Menu.
AUDIO ONLY NO Make sure you have connected both your video and audio cables.
PICTURE
The TV's tuner signal must not be lower than 65 %.
PICTURE ONLY NO Make sure the audio cable is connected.
AUDIO Readjust your volume via the remote control.
The TV's tuner signal must not be lower than 65 %.
Turn off the TV, unplug it from the socket. Remove the batteries out of
the remote for 30 minutes. Press the remote buttons and the power
REMOTE CONTROL button randomly for a good 2 seconds, and then reinstall the batteries.
DOES NOT WORK Try the remote to see if it works.
The TV's remote sensor is also housed in the same place as the power
indicator light. Please make sure there is line of sight from the remote
control's front sensor to the remote sensor of the TV.
CANNOT RECEIVE The TV's tuner signal must not be lower than 65 %. Change the
SUFFICIENT direction of your antenna and rescan your channels. If you have cable
CHANNELS THROUGH call up your cable company and ask about signal strength of your local
THE ATSC/NTSC cable.
TUNER
Please adjust your picture setup and make sure the saturation and the
NO COLOR RGB are not turned all the way down.
The TV's tuner signal must not be lower than 65 %. Check your signal.
WEAK SIGNAL OR NO The TV's tuner signal must not be lower than 65 %. Change the
PROGRAM SYMBOL direction of your antenna and rescan your channels. If you have cable
ON SCREEN call up your cable company and ask about signal strength of your local
cable.
TV'S UNIVERSAL This television follows SONY's universal remote code. To find the
REMOTE CODE actual code you must read through your own universal remote's
guide book.
TV CHANNELS ARE Check your auto lock function's settings inside the OSD. You may have
BLOCKED locked up some channels but forgot about them.
UNIVERSAL REMOTE This TV follows SONY's universal remote code. Please check your hand
CODE book for SONY's codes then apply them.
THE TV TURNS ON OR This TV is a High Definition liquid crystal display panel TV. It requires a
OFF SLOWLY AND THE few more seconds than normal TVs to power up and show the picture.
SCREEN SHOWS UP
SLOWLY
NO SOUND ON PC Make sure you have a 3.5 mm mini-jack cable connected from your pc's
sound output to the TV's VGA STEREO INPUT.
SCEPTRE X19 HDTV User Manual
Solutions
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www.SCEPTRE.com