Customer Assistance Information - Saturn 2007 Outlook Owner's Manual

Section 7
Customer Assistance and Information ....... 504
Customer Satisfaction Procedure ............... 504
Online Owner Center ................................. 507
Customer Assistance for
Text Telephone (TTY) Users .................. 508
Customer Assistance Offices ..................... 508
GM Mobility Reimbursement Program ........ 509
Roadside Assistance Program ................... 509
Collision Damage Repair ........................... 513

Customer Assistance Information

Reporting Safety Defects ............................ 516
Vehicle Data Recording and Privacy ......... 519
Reporting Safety Defects to the
United States Government ..................... 516
Reporting Safety Defects to the
Canadian Government ............................ 517
Reporting Safety Defects to Saturn ............ 517
Service Publications Ordering Information ... 518
Event Data Recorders ............................... 520
OnStar ...................................................... 521
Navigation System ..................................... 521
Radio Frequency Identification (RFID) ........ 521
503