Information Codes - Samsung BFW36W User Manual

troubleshooting

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Washer.
CODE SYMBOL MEANING
20_ Troubleshooting
BFW36W-02463D-01_EN.indd 20
Unbalanced load prevented your
Washer from spinning.
Door is unlocked when Washer is
running.
Door is open when Washer is
running.
Your Washer failed to lock the
door.
Water temperature control
problem.
(Heater Control problem)
Your Washer has tried to fill but
has not reached the proper water
level.
The door will not unlock.
Motor not running properly.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Your Washer has tried to fill but
was unsuccessful.
Problem with control.
Electric service was lost when
Washer was running.
A fault is detected in the water
level sensor.
Jammed Key.
Motor speed sensor problem.
SOLUTION
Redistribute the load, press the Start/Pause
Button.
Press the Power button to turn off your Washer,
then restart the cycle. If the code reappears, call
for service.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Call for service.
Call for service.
Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service.
Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
Call for service.
Restart the cycle by pressing the Start/Pause
Button.
Call for service
Call for service
Restart the cycle.
If the code reappears, call for service.
2008-04-11 ¿ÀÈÄ 8:18:20