Reset Your Speaker; Get Diagnostic Information - Bose SOUNDTOUCH 20 Owner's Manual

T R O U B L E S H O O T I N G

Reset your speaker

Factory reset clears all source, volume, and network settings and returns the speaker to
original factory settings.
1. Power on the speaker.
2. On the button pad, press and hold
The speaker restarts, and the Wi-Fi indicator glows amber (setup mode).
3. Open the SoundTouch® app on your smartphone or tablet and add the speaker to
your network (see page 14).

Get diagnostic information

Get detailed information, such as MAC address and network information, serial number
and software version.
1. On the button pad, press and hold
the display.
+
2. Press or
2 8 - E N G L I S H
–
to scroll through speaker information.
–
and (10 seconds).
–
and until system information appears on