Samsung OfficeServ ITP-5107S User Manual

Samsung OfficeServ ITP-5107S User Manual

Samsung ip phone user guide
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ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
IP phone User Guide
ITP-5121D / ITP-5114D / ITP-5107S

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Summary of Contents for Samsung OfficeServ ITP-5107S

  • Page 1 ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide IP phone User Guide ITP-5121D / ITP-5114D / ITP-5107S...
  • Page 2: Safety Concerns

    Indicates additional information for reference. Checks Provides the operator with checkpoints for stable system operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.
  • Page 3: Warning

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Warning Pull out the power plug when Do not use a damaged power the phone is not used for a long plug or a loose outlet. time. It may cause fire or electric It may cause fire or electric shock.
  • Page 4: Caution

    It may cause severe damage to contact your Authorized Samsung the plastic case of the phone, and Reseller. reduced the performance of your phone. © SAMSUNG Electronics Co., Ltd. Caution Do not place heavy things on the phone. It may cause damage to some parts.
  • Page 5: Table Of Contents

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide SAFETY CONCERNS Conventions...2 Symbols ...2 Warning ...3 Caution ...4 BEFORE USE ОШИБКА! ЗАКЛАДКА НЕ ОПРЕДЕЛЕНА. Main Features ...7 Checking Parts in the Pakage ...9 ITP-5121D/ITP-5114D (Front Side) ... 10 ITP-5107S (Front Side)... 10 Installing the phone ... 11 ITP-5121D/ITP-5114D ...
  • Page 6 Direction button ... 34 Entering Application Menus ...35 How to Select Menu ... 35 Application Menus ... 36 TROUBLESHOOTING ANNEX Product Specifications ...39 © SAMSUNG Electronics Co., Ltd. ) ... 32 ) ... 33 ) ... 33 )... 33 ) ... 33...
  • Page 7: Before Use

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Main Features IP Network The ITP-5121D/ITP-5114D/ITP-5107S IP phone provides voice communication through your installed data network, making installation of additional telephone lines unnecessary. Application menu This button allows you to access the IP phone’s menu functions.
  • Page 8 LCD screen. You can see who is calling before answering the call and respond accordingly. If you have any questions or concerns regarding the features which are not introduced in this user guide, refer to the User Guide at e-manual site (http://www.samsungdocs.com). © SAMSUNG Electronics Co., Ltd.
  • Page 9: Checking Parts In The Package

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Checking Parts in the Package Handset LAN Cable IP Phone (ITP-5121D) IP phone Support 전 Manual - If any item is missing or damaged, contact your dealer. - The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP- 5107S, the relevant phone is included.
  • Page 10: Itp-5121D/Itp-5114D (Front Side)

    Dial Buttons Speaker Button Hold Button Microphone ITP-5107S (Front Side) Speaker Dial Buttons Speaker Button Hold Button Microphone © SAMSUNG Electronics Co., Ltd. ITP-5114D (Programmable Buttons: 14) Programmable Buttons Soft Buttons Scroll Button Status Indicator LCD screen Volume Button Redial Button...
  • Page 11: Installing The Phone

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Installing the phone ITP-5121D/ITP-5114D Connect the handset to the handset connection port of the phone. Connect the LAN cable with a network connection to the LAN connection port of the phone. Make sure the LAN cable is not connected to the PC connection port.
  • Page 12: Itp-5107S

    Connect the LAN cable with a network connection to the LAN connection port of the phone. Connect the power adapter to the power connection port. Connect the plug of the power adapter to the power outlet. The phone will boot up. Network © SAMSUNG Electronics Co., Ltd.
  • Page 13: Installing The Ip Phone Support

    - To use as a wall-mounted phone, mark the positions of the holes for screws on a paper, apply the paper on the wall and fix screws to the correct positions. - For the phone, ITP-5107S, push the both sides of the support lightly to insert into the grooves.
  • Page 14 Take out the handset hanger, change the hanger’s direction and insert again. The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP- 5107S, the relevant phone is included. © SAMSUNG Electronics Co., Ltd.
  • Page 15: Things You Should Know

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Adjusting Volume The Volume [ ] button is used for adjusting the volume of the handset, speaker, and ringer. Adjusting the Handset Volume During a call using the handset, press the [Volume ] button to increase the handset volume.
  • Page 16: Adjusting Speaker Volume

    Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © SAMSUNG Electronics Co., Ltd.
  • Page 17: Entering Characters

    To enter letters of the alphabet the following special button is used. - ‘A’ Button: Switch to capital/small letters when entering characters. The ‘A’ button of the ITP-5121D/ITP-5114D/ITP-5107S phone is located on the first button of the bottom row of the programmable buttons below the LCD screen.
  • Page 18 ITP-5114D An example for the ITP-5114D is shown. ‘A’ Button ITP-5107S An example for the ITP-5107S is shown. ‘A’ Button © SAMSUNG Electronics Co., Ltd.
  • Page 19: Entering Characters

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Entering Characters Press the Volume [ ] button to move the cursor and insert or modify the desired letter. Press the Volume [ to the right to use the same dial button letters as the previous letter used.
  • Page 20: Phone Status Indicator

    [Transfer] button Flashing red [Hold] button Steady red Steady red [Speaker] button © SAMSUNG Electronics Co., Ltd. Function Function When ‘Forward All Calls’ is set or a Follow me has been set. When the phone is locked for any outgoing Trunk call.
  • Page 21: Making A Call

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Making a Call This function is used when you want to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to make a call to other stations.
  • Page 22: Calling An Outside Number

    Finish your call by replacing the handset or pressing the [End] button. If the hot keypad feature is used, you can make an external call without picking up a handset by dialling the trunk access code. © SAMSUNG Electronics Co., Ltd.
  • Page 23: Using A Speakerphone

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Using a Speakerphone This function is used when you make a call with a speakerphone. Press the [Speaker] button without lifting the handset. Dial the telephone number you want to call. Or, press the trunk line call/extension call button registered.
  • Page 24: Redial

    Redial This function allows you to redial the last external number dialled. To redial the last telephone number you dialled, press the Send [ approximately 2 seconds or press [1] [9]. Pressing the Redial [ the option to review up to 10 of your previously dialled external numbers.
  • Page 25: Save Number With Redial

    [SNR] button or pressing [1] The same external trunk line will be selected for you. - The saved telephone number will be stored in memory until you save another number. - Saved Number Redial does not apply to intercom calls.
  • Page 26: Answering A Call

    - You can switch from the speakerphone to the handset by lifting the handset. Finish the call, by pressing the [Speaker] button. Press the Volume [ volume. © SAMSUNG Electronics Co., Ltd. ] button while the phone is ringing to adjust the ringer...
  • Page 27: Call Pickup

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Call Pickup This function is used when you pickup a call that is ringing at another station. If a call rings on another station and you know the station number, you can answer the call on your phone.
  • Page 28: Features Used During A Call

    Press [Hold] button and replace the handset to put the current call on hold. - The intercom call is placed into exclusive hold and cannot be retrieved at another station. To call again, pick up the handset, and press the [Hold] button. © SAMSUNG Electronics Co., Ltd.
  • Page 29: Hold An Outside Call

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Hold an Outside Call You can put the other party on hold if another call arrives or you wish to use both hands for another task and resume the call later. While you are engaged in a conversation, press the [Hold] button.
  • Page 30: Transferring A Call

    - You cannot transfer an Intercom call by pressing the [DSS] button for the station required. You must press the Transfer [ button or dial the destination extension number. © SAMSUNG Electronics Co., Ltd. ] button. ] button first and then press the [DSS]...
  • Page 31: Conference Calls

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Conference Calls You can make a conference call of up to 5 parties including yourself. The OS 7200 system also allows each station to pre assign up to 5 conference groups so you can set up a conference call by pressing a single [Group Conference] programmable button.
  • Page 32: Application Menu

    If you press the End [ Navigation buttons in menu mode, you will automatically exit from the menu mode and return to the idle screen. © SAMSUNG Electronics Co., Ltd. ] button is pressed while you are ] button or the other buttons except the...
  • Page 33: Send Button ( )

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Send Button ( If you press the Send [ ] button while the [OUTGOING LOGS], [INCOMING LOGS], [SPD NO. SEARCH], or [DIRECTORY DIAL] function is selected, the corresponding number will be dialled. - If you press the Send [ ] button in idle mode, you enter the [OUTGOING LOGS] menu.
  • Page 34: Direction Button

    Used for moving to the next menu. < ] button is used In cases where the phone number is long, this button is used for displaying the front part of the number which is not displayed on the LCD screen. © SAMSUNG Electronics Co., Ltd.
  • Page 35: Entering Application Menus

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Entering Application Menus When the phone is in the standby mode, press the Menu [ application menu will appear on the LCD screen. How to Select Menu To select a menu items, you can use the navigation direction buttons, Volume button or the dial buttons.
  • Page 36: Application Menus

    System Administrator. - If the Transfer [ ] button is pressed, the available menus are ‘1. OUTGOING LOGS’, ‘2. INCOMING LOGS’, ‘3. SPD NO. SEARCH’ and ‘4. DIRECTORY DIAL’. © SAMSUNG Electronics Co., Ltd. 1. OUTGOING LOGS 2. INCOMING LOGS ►...
  • Page 37: Troubleshooting

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Possible problems and troubleshooting steps for your phone are described below. Check the troubleshooting steps before contacting your Authorized Samsung Reseller. The phone does not boot when the power is connected. ▶ The phone does function after booting.
  • Page 38 ▶ Caller IDs are not displayed on the LCD screen. ▶ © SAMSUNG Electronics Co., Ltd. Press the Volume button to adjust the volume.(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in this guide.) If you are using the speakerphone, lift the handset and try speaking.
  • Page 39: Annex

    ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide Product Specifications The specifications and features of the ITP-5121D/ITP-5114D/ITP-5107S IP phone are as follows. Items ITP-5121D Model 235(width) Size(mm) 119(height) Weight(kg) Operating Temperature(℃) Operating Humidity(%) Input Power Output Power Number of the [Programmable] buttons Navigation Button...

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Officeserv itp-5114dOfficeserv itp-5121d

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