Page 1: User Guide
IP Phone ITP-5012L User Guide...
Page 2 CLASS B Digital device or Peripheral This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to International Standaards EN55022, and EN61000, Part 15 of the FCC Rules and Australian Standard AS/NZS3548. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 4 ITP-5012L is a registered trademark of SAMSUNG. Product names mentioned in this document may be trademarks and/or registered trademarks of their respective companies. Please read this Guide before using the ITP-5012L IP phone, and follow the instructions to use the ITP-5012L IP phone safely and correctly.
Page 5: About This Guide
ABOUT THIS GUIDE This is a User’s guide provides instructions for the use of Samsung’s latest ITP- 5012L large LCD IP Phone that can be used in conjuction with the Samsung Enterprise IP Solutions System. Please take the time to study this guide to become familiar with the operation of your ITP 5012L phone and the benefits this new IP technology can provide.
Page 6: Safety Concerns
SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for a prohibited action when using the product Instruction Indication for a required action CAUTIONS...
Page 7 The ITP-5012L IP phone is supplied with a AC power adapter and this adaptor must be used. If an alternative power adapter is used for, the ITP-5012L IP phone this may result in serious damage and voids the warranty. Be careful not to connect the network LAN cable to the PC connector of the ITP 5012L phone.
Page 8: Table Of Contents
If a repair is needed, please call your Authorised Samsung Service Agent. If items are missing or damagedfound when you opened the phone package, please contact your Authorised Samsung Reseller where you purchased the phone to ask for information. TABLE OF CONTENTS ABOUT THIS GUIDE...iii...
Page 9 Transfer/Hold/Speaker Button LED ...1-7 Rear Panel of ITP-5012L ...1-8 Bottom Panel of ITP-5012L...1-9 Chapter Assembling ITP-5012L... 2-1 Before you use the ITP-5012L ...2-1 Checking the parts in the ITP-5012L package...2-1 Installing the ITP-5012L...2-2 Chapter Getting Started... 3-1 Booting the ITP-5012L...3-1 Environment Setting Mode...3-2 Menu Structure ...3-3...
Page 10 viii Calling through Handset ...4-4 Answering Calls ...4-5 Conference Calls ...4-6 Load Group ... 4-7 Connecting Conference..4-8 Screen Features ...4-9 Dialling Directly from the AOM screen...4-10 Soft Menu... 4-12 Executive/Secretary...4-13 Executive Status Display ...4-13 Executive/Secretary Message ...4-14 Message ...4-17 Leaving Messages ...4-17 Message Cancel ...4-17 Confirming/ Returning/ Deleting Messages ...4-18...
Page 11 Application Program Menus ... 6-1 About Main Menu...6-1 How to Select an Item...6-2 Using the PhoneBook ...6-3 Searching a Telephone Number ...6-4 Querying and Dialling Recent Caller IDs ...6-17 Querying and Dialling Recent Called Numbers ...6-19 Registering Telephone Numbers ...6-21 Editing Groups ...6-23...
Page 12 Setting an Absent Message ...6-80 Displaying Internal Calls ...6-82 Entering a User’s Name...6-83 Annex Additional Information ... A-1 Absence Message Code and Message ... A-1 Entering Characters... A-2 Selecting Entering Mode... A-2 Entering Characters ... A-3 Supporting Samsung Network SYNC Program... A-5...
Page 13 Figure 1.4 Bottom Panel of the ITP-5012L ...1-9 Figure 2.1 Components of the ITP-5012L Package ...2-1 Figure 2.2 Connecting the Handset to the ITP-5012L ...2-2 Figure 2.3 Adding the Desk Support into the ITP-5012L...2-3 Figure 2.4 Connecting the LAN cable to the ITP-5012L...2-3 Figure 2.5 Connecting PC to the ITP-5012L...2-4...
Page 14 Figure 6.11 Group List ...6-13 Figure 6.12 Checking Information on a Telephone Number...6-14 Figure 6.13 Selecting the [By time] Menu...6-15 Figure 6.14 Searching a Telephone Number By Time ...6-15 Figure 6.15 Checking Information on a Telephone Number...6-16 Figure 6.16 Selecting the [Outgoing] Menu ...6-17 Figure 6.17 Recent Outgoing Calls...6-17...
Page 15 xiii Figure 6.40 Selecting the [Daily planner] Menu...6-33 Figure 6.41 Selecting the Schedule to be Deleted..6-34 Figure 6.42 Selecting the [Memo pad] Menu...6-35 Figure 6.43 Entering Notes ...6-35 Figure 6.44 Selecting the [Memo pad] Menu...6-36 Figure 6.45 Memo List ...6-36 Figure 6.46 Selecting the [Calculator] Menu...6-38 Figure 6.47 Calculator...6-38 Figure 6.48 Selecting the [World Time] Menu ...6-40...
Page 16 Figure 6.76 Sub Menus of [Sound/Volume] Menu...6-60 Figure 6.77 Selecting the [Ring Type] Menu ...6-61 Figure 6.78 Setting the Ring Type (Melody) ...6-61 Figure 6.79 Selecting [Ringer Volume] Menu ...6-62 Figure 6.80 Setting the Ringer Volume...6-62 Figure 6.81 Selecting the [OffHook Volume] Menu ...6-63 Figure 6.82 Setting the OffHook Volume ...6-63 Figure 6.83 Selecting the [Handset Volume] Menu ...6-64 Figure 6.84 Setting the Handset Volume...6-64...
Page 17 List of Tables Table 1.1 Status Indicator ...1-7 Table 3.1 Usage of Buttons Used for Editing...3-5 Table A.1 List of Absence Messages ... A-1 Table A.2 Location of Alphabet Letters on Dial Buttons ... A-3...
Page 19: Chapter Things You Should Know
Main Features ♦ The ITP-5012L IP phone has a total of 12 Select buttons associated with the LCD panel. To access the information or feature displayed on LCD panel, simply press the related Select button next to the LCD panel.
Page 20: Front Panel Of The Itp-5012L
Front Panel of the ITP-5012L The name and features of each part of ITP-5012L IP phone will be given in detail below. LCD Panel...
Page 21: Select Button
[t] button increase the sound volume. Screen Button The ITP-5012L IP phone has a number of screens of information including, the Idle screen, Programmable features screen and Fixed features screen. The Screen button is used to select the required screen.
Page 22: Hold Button
This is used to make a call or speak on the phone without lifting the handset. The user can answer the phone using the speakerphone by pressing the [Send] button. To change from the telephone handset to the speakerphone during a call, press the [Speaker] button and put the replace the handset.
Page 23 Direction buttons These buttons are used to navigate through the menu items or to move the cursor when editing characters (entering or cancelling) on the LCD panel. ♦ [ ] Button In the idle condition press this button to access the Phone menu. This button is also used to move the cursor upward in the menu mode or to move to the previous item from the currently displayed item.
Page 24: Lcd Panel And Screen Configuration
Chapter 1 Things You Should Know LCD Panel and Screen Configuration The LCD panel of ITP-5012L is a graphic LCD supported by 16 gray colors with a total pixel size of 320 x 240. This can display all alphabet letters and numbers.
Page 25: Scroll Key
Figure 1.2 Status Screen of the LCD Panel Scroll Key Can be used as an alternative to the Navigation button to to quickly move between the items displayed in the phone menu system.. Microphone At the right of the speaker button, there is a microphone that looks like a small hole.
Page 26: Rear Panel Of Itp-5012L
Chapter 1 Things You Should Know Rear Panel of ITP-5012L On the rear panel of ITP-5012L phone, there are the power connection jack, PC connection jack and LAN connection jack. LAN Connection Jack PC Connection Jack Power Connection Jack Figure 1.3 Rear Panel of the ITP-5012L The ITP-5012L IP phone is supplied with a AC power adapter and this adaptor must be used.
Page 27: Bottom Panel Of Itp-5012L
Bottom Panel of ITP-5012L On the bottom of ITP-5012L IP phone, there are the handset cord jack and line-out jack for connection to a recording device. Recording device connection jack Handset connection jack Figure 1.4 Bottom Panel of the ITP-5012L To the recording device line-out jack, any general recording device can be connected.
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Page 29 1-11...
Page 31: Chapter Assembling Itp-5012L
Before using the ITP-5012L IP phone, the user must check each component inside the package first and then put them together carefully. Checking the parts in the ITP-5012L package After purchasing the ITP-5012L IP phone, the user must check if the package box includes the following items: ♦...
Page 32: Installing The Itp-5012L
Chapter2 Assembling ITP-5012L IP Phone Installing the ITP-5012L Install the ITP-5012L IP phone in the following order: 1. First, connect the handset to the handset connection jack at the bottom of the IP phone. Figure 2.2 Connecting the Handset to the ITP-5012L...
Page 33: Figure 2.3 Adding The Desk Support Into The Itp-5012L
2. To add the phone support to the ITP-5012L IP phone, insert the support into the left/right holes that are located in the upper section of the bottom panel. Figure 2.3 Adding the Desk Support into the ITP-5012L 3. Connect one end of the LAN cable (Disconnect it from PC first while the other end is still connected to the data network socket) to the LAN connection jack at the rear of the ITP-5012L IP phone.
Page 34: Figure 2.5 Connecting Pc To The Itp-5012L
PC connection jack at the rear of the ITP- 5012L IP phone. Figure 2.5 Connecting PC to the ITP-5012L Be careful not to connect the network LAN cable to the PC connector of the ITP 5012L phone.
Page 35: Figure 2.6 Connecting Power Adapter To The Itp-5012L
5. Connect the power adapter. At the rear of ITP-5012L IP phone, there is the power connection jack for connection to the power adapter. Connect the power adapter to that power connection jack and connect the plug into the wall socket.The ITP-5012L IP phone will automatically starts booting.
Page 36: Figure 2.7 Connecting The Recording Device To The Phone
Chapter2 Assembling ITP-5012L IP Phone 6. To connect any recording device to the ITP-5012L IP phone, the user must connect it to the REC connection jack at the bottom of the IP phone. Figure 2.7 Connecting the Recording Device to the Phone...
Page 37: Chapter Getting Started
To set the environment parameters, press and hold the Menu button while you turn on the pwer to the ITP5012L phone. As soon as the ITP-5012L IP phone is connected to the power supply, the phone boots up and the LCD panel shows the...
Page 38: Environment Setting Mode
Chapter3 Getting Started Environment Setting Mode When the ITP-5012L IP phone is installed for the first time or the system settings are changed, the phone settings must be modified to match your data network environmentt. If there is no current settings when booting the phone or if the system is not correctly connected, the phone enters in the environment setting mode so that the users can check and modify the setting status.
Page 39: Menu Structure
♦ [Menu] button: Used to enter the initial Setup menu on powering up the phone. ♦ [End] Button: Used to return to the previous menu from the current menu or when cancelling the modifications made. Menu Structure The environment setting menu is configured as the following structure:...
Page 40 Chapter3 Getting Started 1. Information 1.Version 2.Network 3.Load Option 4.MAC address (* No.3 will be indicated only when Manual IP is selected in the Network/Mode menu) 2. Network --- 1. Mode 2. IP 3. Netmask 4. Gateway (* No.2~5 will be indicated only when Manual IP Mode is selected in the Network/Mode menu) 3.Load &...
Page 41: Using The Buttons In Edit Mode
Using the Buttons in Edit Mode In Edit mode for each menu, the LCD panel shows a cursor.The user can edit the setting by using [0]~[9] dial buttons and [*] dial button. The buttons used for editing and their features are summarized in the following table.
Page 42: Setting Environment
Chapter3 Getting Started Setting Environment Select each menu for environment setting, set the user-friendly environment for the ITP-5012L IP phone. Tel. Number Set/Modify The phone numbers shall not be set up separately on the phone. Enter ID and password of the server below to register the phone.
Page 43 ♦ If 3 PPPoE is selected ?????????????? Setting IP Manually If ‘1.Manual IP’ is selected in Mode, sub menu 2 to 4 will be displayed on the LCD panel. Network (2/4) 1.Mode 2.IP 3.Netmask 4.Gateway The user may directly enter the IP address, subnet mask, and gateway, address as follows: ♦...
Page 44 Chapter3 Getting Started the correct subnet mask has been entered press the [Enter] button to save the setting. ♦ If the ‘4.Gateway’ menu is selected, the LCD panel will show the following message and the user can enter a new gateway address. * Input Def.
Page 45: Load & Upgrade Set/Modify
Load & Upgrade Set/Modify In the Network menu, ‘3.Load & Upgrade’ menu is used to set or modify the environment mode and upgrading of the ITP phones software. The user must confirm the appropriate settings from their system Administrator prior tousing this menu.
Page 46: Authentication Server Related Set/Modify
The user can enter the server IP address by using the dial buttons and [*] button to enter ‘.’.To save the setting by pressing the [Enter] button. ♦ ‘2. ID’ and ‘3. Password’ are the user information to access to the server. * ID SAMSUNG...
Page 47: Completion Of Settings
After completing setup for your environment, select ‘1.Information’ from the main setup menu to check the setting status. Select the ‘6.Exit’ and then the new setting values will be saved. The ITP-5012L IP phone will start rebooting automatically on exit.
Page 49: Chapter Basic Features
Basic Features This chapter describes the various calling features. Please take the time to understand the use of various buttons of the ITP-5012L IP phone before using the phone. Refer to ‘Chapter 1’ of this manual, which describes the various buttons of the ITP-5012L IP phone.
Page 50: Dialling From The Outgoing/Incoming Menu
Chapter4 Basic Features Press the [Send] button to connect to the number of the selected item, or alternatively, Press the [Enter] button to view the detailed information associated with the call selected including the parties name, if available, time of the call, and call duration time.
Page 51: Speed Dialling
Speed Dialling The telephone numbers stored in the ITP-5012L IP phone are assigned to each speed dial number. The user can personally assign the speed dial number, otherwise the speed dial number will be assigned automatically.
Page 52: Calling Through Handset
Chapter4 Basic Features handset by lifting the handset. To make a call from the Recent Call Log, press the [Send] button, and follow the procedure of “ Dialling from Recent Call Log”. You can make a call by pressing the speed dial number with the phone number entry screen displayed.
Page 53: Answering Calls
Answering Calls 1. When a call arrives, a call receipt message will be displayed on the LCD panel as shown in the figure below. 2. Press the [uVolumet 3. Press the [Send] button to answer the call using the speakerphone. While talking using the speakerphone, you can switch from the speakerphone to the handset by lifting the handset.
Page 54: Conference Calls
Chapter4 Basic Features Conference Calls The Conference feature supports up to 5 parties (Intercom & external trunk.lines), including yourself To setup a conference press the [Conference] button and the Conference screen will be displayed as shown below. ♦ Enter the phone numbers of the parties you wish to conference with followed by [Enter].
Page 55 Conference Groups With the [Conference] screen displayed, press the [Group] button to display the Group screen as shown below. Figure 4.5 Conference Group To add a Conference Group ♦ In the [Conference] screen enter the required conference members pressing after eeach member has been added ♦...
Page 56: Connecting Conference
Chapter4 Basic Features Connecting Conference. After selecting or directly entering the conference group, press the [Send All] button to attempt ‘conference connection’. To save the conference members as a Conference group ♦ With the [Conference Connection Status] screen displayed, press the [Group] button.
Page 57: Screen Features
Screen Features The ITP-5012L IP phone offers a number of additional convenience features with the OfficeServ system. Press the [Screen] button with the idle screen of the phone displayed. The basic screen (calendar image), Programmable Feature key screen, Fixed Feature Menu screen, and the Executive status display screen are displayed consecutively.
Page 58: Figure 4.10 Executive Status Display Screen
4-10 Chapter4 Basic Features Figure 4.9 Fixed Feature screen. Figure 4.10 Executive Status Display Screen Dialling Directly from the Programmable Feature Key screen You can use the features programmed by your System Administrator or Easysetby simply pressing the [Select] key. The features available include, speed dial keys, Direct Station Select (DSS)keys for other extension users as well as other OfficeServ system features ♦...
Page 59 4-11 to call ♦ You can connect to the selected number by pressing the [Select] button beside the intercom or speed dial name or number.
Page 60 4-12 Chapter4 Basic Features Fixed Feature Key Menu Press the [Screen] button until the Fixed Feature Menu is displayed on the screen. With the Fixed Feature Menu screen displayed, you can use the convenient features shown below by pressing the associated [Select] button. ♦...
Page 61: Executive/Secretary
4-13 Executive/Secretary The user can set the status display feature and the message feature in the phone where the Executive/secretary feature has been set. The user can use Executive/Secretary features only in the phone where the Executive/secretary feature is programmed. Refer to your System Administrator if you are unsure whether you have access to this feature.
Page 62: Executive/Secretary Message
4-14 Chapter4 Basic Features Executive/Secretary Message Messages that are frequently used can be set and used conveniently. 1. Press the [EXE/SECR MSG] button among the Select buttons of the Soft Screen. 2. This brings up a screen asking the user to select where to send the message. This screen is not displayed when there is only one executive or secretary.
Page 63: Figure 4.13 Selecting Executive/Secretary Message
3. After selecting the recipient, the screen will ask the user to select which message to send. Press the [Enter] button after selecting the message by using the direction buttons. Figure 4.13 Selecting Executive/Secretary Message 4. There are no defined messages when the Executive/Secretary feature is first used.
Page 64 4-16 Chapter4 Basic Features When the user wants to delete the entered message, select the message and press the [Menu] button. The Delete/ Cancel menu pops up. Delete the message by selecting [Delete].
Page 65: Message
4-17 Message The user can leave messages or cancel/confirm/return messages by using AOM screen Menu or feature codes. Leaving Messages The user can leave a message on another extension when there is no answer or if the line is busy. 1.
Page 66: Confirming/ Returning/ Deleting Messages
4-18 Chapter4 Basic Features Confirming/ Returning/ Deleting Messages If a massage is left on the user’s phone, the phone status indicator flashes a red light. 1. Press the [Screen] button until the AOM screen is displayed. 2. Press the Select button of the [Display Message] Menu displayed on the AOM screen 3.
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Page 69: Chapter 5 Soft Menus
Menu screen of the ITP-5012L IP phone. Please take the time to understand the use of the fixed features buttons of the ITP-5012L IP phone before using the phone. Refer to ‘Chapter 1’ of this manual, which describes the various buttons of the ITP-5012L IP phone.
Page 70: Menu Selection
Chapter5 Soft Menus Menu Selection ♦ Press the [Select] button of each menu displayed on the screen to use the corresponding feature. ♦ Use the scroll key on the phone to view rest of the menus that are not visible in the first screen.
Page 71: Last Redial
Last Redial The user can redial the most recently dialled external number. 1. Press the Select button for [LAST REDIAL 2. Make the call. The redial feature does not apply to intercom calls. Automatic Redial/Retry If the called external number is is busy, the phone redials the called number automatically.
Page 72 Chapter5 Soft Menus You can save the last dialled external number and redial the number later. 1. Press the Select button for SAVE/REPEAT before hanging up your call to save the phone number. 2. You can redial the saved number anytime by pressing the Select button for SAVE/REPEAT - The saved number is stored in the memory until you save another number.
Page 73: Speed Dial
Speed Dial The Samsung OfficeServ system provides both a system wide speed dial list and a personal speed dial list for each phone user. You can select an external number programmed into either list tomake a call by entering the speed dial number.
Page 74: Directory
Chapter5 Soft Menus Directory Each extension number, System and personal speed dial number can have a corresponding directory name. You can call anextension number or the desired speed dial number by by name in the directory list, which is in an alphabetical order.
Page 75: External Page
quality. Internal Page The user can page through the phone speaker. 1. Lift the handset, and check for the phone number entry screen. 2. Press the [Select] button for Page 3. Dial the desired zone number [1], [2], [3], or [4], or press [0] to page all internal zones.
Page 76 Chapter5 Soft Menus 1. Lift the handset. 2. Press the [Select] button for PAGE 3. Dial the [*] button. 4. After the confirmation tone, make the page announcement. 5. After the announcement, replace the handset down.
Page 77: Call Park And Page
Call Park And Page While on external call you canautomatically park a call when you make a page annoncement to locate the person required by the caller. 1. While on a external call press the [Select] button for PAGE] displayed on the Soft Menu.
Page 78: Page Pickup
3. You can now talk to the caller on the speakerphone or lift the handset SVMi Message When your OfficeServ system has a Samsung voice mail card installed, you can directly access your Voice Mailbox quickly and conveniently.. The message icon...
Page 79: Hold Pickup
you if they require your assistance. The message icon will be displayed and the status indicator will flash to indicate you have received a message. You can review and respond to the station message list using the Station Message button 1.
Page 80 5-12 Chapter5 Soft Menus...
Page 81 5-13...
Page 82: Do Not Disturb
5-14 Chapter5 Soft Menus Do Not Disturb When DND is registered, incoming calls are forwarded to the DND forward destination if programmed or the caller will receive busy tone.. Setting DND This feature is used to block incoming calls. Calls can still be made in the DND mode.
Page 83: Universal Answer
5-15 Universal Answer If a call arrives when the system is in Night mode, external speakers can be used to ring the night bell. To answer the call press the [Select] button for [UNIV, ANSWER...
Page 84: Status Message
5-16 Chapter5 Soft Menus Status Message You can leave a status message for your internal callers should you be absent from your desk for a while. The caller can see the message displayed on their phone LCD when they call your extension. 1.
Page 85: In/Out Group
The [In Group] or [Out of Group] options are displayed on screen. 3. To assign your telephone number to the group, press the [Select] button for [In Group]. 4. To remove your telephone number from the group, press the [Select] button for Out of Group 5.
Page 86: Timer
5-18 Chapter5 Soft Menus announcement only toa user who is busy on call. Timer Call Duration Timer You can set the Call Duration Timer to operate automatically for external calls. Upon dialling the number, the timer is displayed immediately for incoming Trunk. calls, after a moment or when the recipient answers for outgoing calls.
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Page 89: Chapter Application Program Menus
This chapter describes how to use the enhanced Menu applications of the ITP- 5012L IP phone. You will need to understand the functions of each button on the ITP-5012L IP phone to make use of the menu applications The description of each button and its function is defined in ‘Chapter 1’...
Page 90 Chapter6 Application Program Menus Navigating your way through the Menus Use the navigation buttons to select the required menu. To select a menu item you can use the navigation buttons or the dial buttons To select a menu icon Use the direction buttons to select an icon. Then, press the [Enter] button. To select amenu item from the list Method 1.
Page 91: Using The Phonebook
Using the PhoneBook 1. Press the [Menu] button from the phone to see the main menu. 2. Use the direction buttons to select the [P-Book] icon. Then, press the [Enter] button. Figure 6.2 Selecting the [Phone Book] Menu 3. The [PhoneBook] screen appears as shown below: You may now select the desired menu item.
Page 92: Searching A Telephone Number
Chapter6 Application Program Menus Searching for a Telephone Number Allows you to search for any telephone numbers you have programmed into the phone easily. You can search by speed dial location number/name/telephone number/group/time. 1. Dial [1] from the [PhoneBook] screen to select the [1.Search].
Page 93: Figure 6.6 Selecting The [By Speed Dial #] Menu
Search by Speed Dial Number Location You can search for the desired telephone number based on the speed dial number location registered with the phone. Each speed dial number location will have an associated speed dial name and up to 5 telephone numbers can be programmed for each speed dial name.
Page 94 Chapter6 Application Program Menus shown below: Figure 6.8 Checking Information on the Telephone Number ♦ 4. To dial the required telephone number for the speed dial name.Highlight the required telephone number and press the [Send] button...
Page 95: Figure 6.7 Selecting The [By Name] Menu
Search a Telephone Number By Name You can search any telephone number based on the registered speed dial name. 1. Dial [2] from the [Search] screen to select [2. By name]. Figure 6.7 Selecting the [By name] Menu 2. A screen that prompts you to enter a name appears. Enter the name or part of a name (case sensitive) to search and press the [Enter] button.
Page 96: Figure 6.8 Checking Information On The Telephone Number
Chapter6 Application Program Menus Figure 6.8 Checking Information on the Telephone Number ♦ 4. To dial the required telephone number for the speed dial name. Highlight the required telephone number and press the [Send] button...
Page 97 Search By Telephone Number You can search based on the telephone number or part of a telephone number registered in the phone. 1. Dial [3] from the [Search] screen to select [3.By phone number].
Page 98: Figure 6.9 Selecting The [By Phone Number] Menu
Chapter6 Application Program Menus Figure 6.9 Selecting the [By phone number] Menu 2. A screen that prompts you to enter a telephone number appears. Enter the telephone number to search and press the [Enter] button. Then, the speed dial name associated with the number will be displayed from the [PhoneBook]. If the [Enter] button is pressed without entering any telephone number, all speed dial names will be displayed.
Page 99 6-11 Figure 6.? Checking Information on the Telephone Number ♦ 4. To dial the required telephone number for the speed dial name. Highlight the required telephone number and press the [Send] button...
Page 100 6-12 Chapter6 Application Program Menus ♦...
Page 101: Figure 6.10 Selecting [By Group] Menu
6-13 Search a Telephone Number By Group You can search for telephone numbers by groups registered in the phone. This will only work if you have allocated speed dial names and numbers to specific groups. Refer to Registering New Numbers and Editting Groups later in this section.
Page 102 Chapter6 Application Program Menus 4. Press the up/down direction buttons to select the speed dial name required from the listof group members and press [Enter] to display the telephone numbers.. 5. Select one of the phone numbers (e.g. mobile phone, home, and work) allocated to the speed dial name.
Page 103: Figure 6.13 Selecting The [By Time] Menu
6-15 Searching a Telephone Number By Time You can search for any telephone number based on the time the telephone number was registered in the phone. Speed dial names will be displayed commencing with the latest entry. 1. Ddial [5] from the [Search] screen to select [5.By time].
Page 104 6-16 Chapter6 Application Program Menus 3. Select one of the phone numbers (e.g. mobile phone, home, and work) allocated to the speed dial name. 4. Press the [Send] button to dial the selected number.
Page 105: Figure 6.16 Selecting The [Outgoing] Menu
1. Dial [2] from the [PhoneBook] screen to select the [2.Outgoing]. Figure 6.16 Selecting the [Outgoing] Menu 2. The list of recent called numbers will appear as shown below. Press the direction buttons to search for the required telephone number. Figure 6.17 Recent Outgoing Calls...
Page 106: Figure 6.18 Checking Information On Outgoing Calls
6-18 Chapter6 Application Program Menus 3. You can dial, save, or delete the selected number and check the saved details of each number. ♦ Press the [Send] button to dial the selected number. ♦ Press the [Menu] button to save or delete the selected number. Then, a popup menu will appear.
Page 107: Querying And Dialling Recent Caller Ids
6-19 Querying and Dialling Recent Caller IDs The call details and Calling line ID, if available, of the up to the last 30 incoming calls will be saved in the incoming call log. You can check review the details and dial the Caller IDs.
Page 108: Figure 6.21 Checking Information On The Number Of Incoming Calls
6-20 Chapter6 Application Program Menus 3. You can dial, save, or delete the selected number and check the saved details of each number. ♦ Press the [Send] button to dial the selected number. ♦ Press the [Menu] button to save or delete the selected number. Then, a popup menu will appear.
Page 109: Registering Telephone Numbers
Registering Telephone Numbers The user can save 1000 speed dial names and 2,400 telephone numbers. Each Speed dial name can have the following information registered: 5 telephone numbers (home, mobile phone, work/school, Etc, and facsimile), e-mail, group, and notes. Each speed dial number can also be allocated a speed dial number location.
Page 110: Figure 6.23 Entering Characters In The New Number Items
6-22 Chapter6 Application Program Menus Figure 6.23 Entering Characters in the New Number Items...
Page 111: Editing Groups
6-23 4.Press [Enter] to save. 4. Press the [End] button to return to the idle screen. Editing Groups This function allows you to establish groups to which speed dial names can be included. This allows you to search for speed dial numbers by personalized groupings.
Page 112: Figure 6.25 Group List
6-24 Chapter6 Application Program Menus 2. The list of the currently registered groups appears as shown below: 3. You can add, modify, and delete groups. ♦ Press the [Menu] button to add a new group. In the popup menu, dial [1] to add a group and enter the name of the group.
Page 113: Deleting All Telephone Numbers
Deleting All Telephone Numbers This function allows you to delete all saved telephone numbers. 1. Dial [6] from the [PhoneBook] screen to select [6.Delete all]. Figure 6.26 Selecting the [Delete all] Menu 2. The screen that prompts you to enter a password appears. If the user enters the password set in the phone, the “Recovery impossible when removed.
Page 114: Checking User's Own Extension Number
6-26 Chapter6 Application Program Menus Checking User’s Own Extension Number This function allows you to check your own extension number. 1. Dial [7] from the [PhoneBook] screen to select [7.My own number]. Figure 6.27 Selecting the [My own number] Menu 2.
Page 115: Figure 6.29 Selecting The [E-Diary] Menu
6-27 Using the Electronic Diary 1. Press the [Menu] button to display the main menu. 2. Use the direction buttons to select the [E-Diary] icon and then press [Enter] to select. Figure 6.29 Selecting the [E-Diary] Menu 3. The [E-Diary] screen appears as shown below. Select the desired item. Figure 6.30 Sub-Menus of the [E-Diary] Menu...
Page 116: Figure 6.31 Selecting The [Wakeup Call] Menu
6-28 Chapter6 Application Program Menus Setting a Wakeup Call This function allows you to set an alarm to ring for 3 minutes or until answered, at therequired time. The frequency options for a wakeup call are ; everyday, Monday to Friday or Monday to Saturday.
Page 117: Setting An Alarm Clock
6-29 Setting an Alarm Clock This function is similar to the wakeup call function except that the frequency of the alarm is limited to once only or everyday.. Two separate alarm times are available: 1. Dial [2] from the [E-diary] screen to select [2.Alarm]. Figure 6.33 Selecting the [Alarm] Menu 2.
Page 118: Figure 6.35 Selecting The [Daily Planner] Menu
6-30 Chapter6 Application Program Menus Daily Planner The Daily Planner allows you to schedule events and have the OfficeServ system notify you when an event is to commence. Up to 30 event schedules can be registered. ♦ A note up to 32 characters long can be associated with each scheduled event. If the note is more than 8 characters long, it can be viewed by selecting it, pressing the [Menu] button and then OK.
Page 119: Figure 6.36 Specifying Dates To Be Registered
6-31 2. The [Select a Date] screen appears as shown below. Use the direction buttons to select dates to be registered. Press [Enter] to save. Figure 6.36 Specifying Dates to be Registered 3. The [Schedule Registration] screen appears as shown below: Use the navigation keys to more between the entry blocks Figure 6.37 Schedule Setting ♦...
Page 120: Figure 6.38 Selecting The [Daily Planner] Menu
6-32 Chapter6 Application Program Menus 5. Press the [End] button to return to the idle screen. Checking/Modifying/Adding/Deleting Schedule Details 1. Dial [3] from the [E-diary] screen to select [3.Daily planner]. Figure 6.38 Selecting the [Daily planner] Menu 2. The [Select a Date] screen appears as shown below. Use the direction buttons to select the required date and the scheduled events will be indicated on the left of the LCD.
Page 121: Figure 6.40 Selecting The [Daily Planner] Menu
If the [Enter] button is pressed while on checking the details, the user can modify the details immediately. 3. Presses the [Enter] button anda popup menu to modify/add/delete the schedule will appear. ♦ Dial [1] to review the the current details. ♦...
Page 122: Figure 6.41 Selecting The Schedule To Be Deleted
6-34 Chapter6 Application Program Menus Figure 6.41 Selecting the Schedule to be Deleted. 4. Press the [Menu] button followed by [Enter]Press and a popup menu to modify/add/delete the schedule will appear. 5. Dial [5] to delete all schedules for the specified date. Then, the “Do you want to remore?”...
Page 123: Using A Memo Pad
6-35 Using a Memo pad The memo pad allows you to save simple notes in the phone. Entering Notes 1. Dial [4] from the [E-diary] screen to select [4.Memo pad]. Figure 6.42 Selecting the [Memo pad] Menu 2. The [Memo pad] screen will appear as shown below. Dial [1] to enter a new memo and then press the [Enter] to save.
Page 124: Figure 6.44 Selecting The [Memo Pad] Menu
6-36 Chapter6 Application Program Menus 3. Press the [End] button to return to the idle screen. Checking/Modifying/Deleting/Registering Memo 1. Dial [4] from the [E-diary] screen to select [4.Memo pad]. Figure 6.44 Selecting the [Memo pad] Menu 2. Dial [2] to search for saved memos. Select the desired note from the memo list. To check the contents of the memo, press the [Enter] button.
Page 125 6-37 ♦ Dial [1] to enter a new memo. Press the [Enter] to save. ♦ Dial [2] to to modify the selected memo. Press [Enter] to save the edited note. ♦ Dial [3] to delete the selected memo. 4. Press the [End] button to return to the idle screen. Deleting All Registered Memos 1.
Page 126: Using A Calculator
6-38 Chapter6 Application Program Menus Using a Calculator A simple calculator is available to add, subtract, multiply, and divide numbers. 1. Dial [5] from the [E-diary] screen to select [5.Calculator]. Figure 6.46 Selecting the [Calculator] Menu 2. The [Calculator] screen appears. Figure 6.47 Calculator...
Page 127 3. Enter the first number. Then, press the navigation key to select the required operation. ♦ Press the [#] button to enter negative numbers. ♦ Press the [*] button to enter decimal points. ♦ Press the [Cancel] button to erase incorrectly entered numbers. 4.
Page 128: Searching Time In Cities Around The World
6-40 Chapter6 Application Program Menus Searching Time in Cities around the World The user can search local time in 39 cities around the world (Seoul, Tokyo, Alaska, Buenos Aires, Moscow, Guam, Sydney, LA, San Francisco, Middle Atlantic, Abu Dhabi, Okhotsk, Denver, Phoenix, Cape Verde, Tashkent, Wellington, Oakland, Chicago, Dallas, London, Alma Tai, Samoa, Midway, New York, Miami, Rome, Paris, Berlin, Bangkok, Jakarta, Honolulu, Hawaii, Karakas, Lapas, Athens, Helsinki, Hong Kong, and Beijing).
Page 129 6-41 press [Enter]. 4. To check the local time at another destination press the navigation buttons to select the city you require. 5. Press the [End] button to return to the idle screen.
Page 130: D-Day Plus
6-42 Chapter6 Application Program Menus D-DAY Plus D-DAY Plus allows you to enter an important schedule so that you can check the time left until or the time passed from the entered date (D-Day). The D-DAY can be entered directly, or can also be entered automatically by calculating the number of days before/after the entered base date.
Page 131: Figure 6.52 D-Day Date Entry
Entering a new D-DAY 1. Select [D-Day Add] from the [D-Day Plus] screen by Dialling [1]. The D-DAY entry screen is displayed as shown below. 2. Select either D-Day Exact Date or D-Day Base/Off Figure 6.52 D-Day Date Entry ♦ Dial [1] to select D-Day Exact Date. Enter the date, the alarm interval, and notes relating to the D-Day setting.
Page 132: Figure 6.54 D-Day Search Item
6-44 Chapter6 Application Program Menus D-DAY Check /Modify/Delete 1. Dial button [7] from the [E-Diary] screen to select [7.D-Day Plus]. 2. Dial [2] for D-Day Search 3. Select the preferred D-DAY item from the [D-Day Search] screen Figure 6.54 D-Day Search Item 2.
Page 133: Unit Convert
6-45 Unit Convert This feature provides a simply conversion program for commonly used units of measurement for temperature, length, weight, volume, and area. 1. Dial [7] from the [E-Diary] screen to select [7.D-Day Plus]. 1. Dial [8] from the [E-Diary] screen to select [8.Unit Convert] Figure 6.55 Selecting the [Unit Convert] Menu 2.
Page 134: Figure 6.57 Unit Selection Screen
6-46 Chapter6 Application Program Menus 4. The unit selection screen shown below is displayed. Press the left/right navigation buttons to select the base unit. 5. Enter the value to be converted, and press the downward button. 6. Press the left/right navigation button to select the conversion unit. Press the [Enter] button and the result will be displayed as shown below: Figure 6.58 Unit Conversion Result Screen 7.
Page 135: Message
6-47 Message The message feature allows you to send text messages to other ITP phones, review received Text messages and draft text messages for later use. 1. Press the [Menu] button to display the main menu screen. 2. Use the navigation buttons to select the [Message] icon and press the [Enter] button.
Page 136: Received Message
6-48 Chapter6 Application Program Menus Received Message The user can check the text messages or set the reception status. 1. Dial [1] from the [Text message] screen to select [1.Received]. Figure 6.61 Selecting [Received] Menu 3. The [Received message box] will be displayed as shown below. Figure 6.62 Received Message Box...
Page 137: Figure 6.63 Received Text Message Box
6-49 Received Text Message Box Allows you to review received text messages and to setup how you wish to be notified on the arrival of a new text message. 1. Dial [1] from the [Received message Box] screen to select [1.Msg Charge XX]. The received text message box is displayed as shown below.
Page 138: Figure 6.64 Confirm Message
6-50 Chapter6 Application Program Menus 4. To check the content of a message, select the message from the message list screen and press the [Enter] button. The message is displayed on the screen as shown below. Press the up/down direction button to check messages longer than the screen size.
Page 139: Figure 6.65 Notice Interval
6-51 Arrival Notice Interval Setup You can set how the ITP 5012L will notifyyou of a new message arrival. 1. Dial [2] from the [Received message box] screen to select [2. Indication Intrvl] The menu for setting the notification will be displayed. Figure 6.65 Notice Interval 2.
Page 140: Figure 6.66 Notice Sound Selection
6-52 Chapter6 Application Program Menus Arrival Notice Sound Setup You can set the ring tone of the new message notification alarm. 1. Dial [2] from the [Received message box] screen to select [2. Indication Tone] The menu for setting the ring tone be displayed. 2.
Page 141: Figure 6.67 Message Display Screen
6-53 Figure 6.67 Message Display Screen 2. Select your preferred message display option by pressing the navigation buttons. Press the [Enter] button to save. ♦ Save : Displays the message popup screen with the content of the message ♦ Clear : Displays the message popup screen without displaying the content of the message.
Page 142: Sent Message
6-54 Chapter6 Application Program Menus Sent Message Allows you to write a new message to be sent.. In addition, messages saved in the Sent message box and the Reserved message box can be resent through the Sent message box function. 1.
Page 143: Figure 6.70 Write New Message
Write Message You can write a new message. 1. Dial [1] from the [Sent message box] screen to Select [1.Write Message]. Select [1.New message] to display the Write New Message screen below. Figure 6.70 Write New Message ♦ Enter the extension number. ♦...
Page 144: Figure 6.71 Draft
6-56 Chapter6 Application Program Menus 1. Dial [1] from the [Sent message] screen to select [1.Write Message]. Dial [2] to select [2.Invoke message] to display the [Draft] screen below. 2. Use the navigation buttons to select a message to be retrieved, and press the [Enter] button.
Page 145: Text Message Box
6-57 Sent Message Box Ssent messages or the reserved messages saved in the Sent message box can be checked, deleted, or resent. However, the message cannot be revised. 1. Dial [2] from the [Sent message box] to select [2.Outgoing Message]. 2.
Page 146: Figure 6.73 Selecting The [Draft] Menu
6-58 Chapter6 Application Program Menus 1. Dial [3] from the [Text message] screen by to select [3.Draft]. Figure 6.73 Selecting the [Draft] Menu 2. The [Draft] screen is displayed as shown below: Figure 6.74 Draft 3. New Message, Search Message, and Remove All Message can be executed. ♦...
Page 147 6-59...
Page 148: Setting Ring Type/Volum
6-60 Chapter6 Application Program Menus Setting Ring Type/Volume 1. Press the [Menu] button of the phone to display the main menu screen. 2. Use the navigation buttons to select the [Volume] icon, and press the [Enter] button. Figure 6.75 Selecting the [Volume] Menu 3.
Page 149: Selecting Ring Type
Selecting Ring Type You can set the ring type (tone) of your choice. 1. Dial [1] from the [Sound/Volume] screen to Select [1.Ring type] . Figure 6.77 Selecting the [Ring Type] Menu 2. The [Ring type] screen is displayed as shown below. There are 8 ring types available.
Page 150: Setting The Ringer Volume
6-62 Chapter6 Application Program Menus Setting the Ringer Volume You can set the volume of the ringer. 1. Dial [2] from the [Sound/Volume] screen to select [2.Ringer vol.] Figure 6.79 Selecting [Ringer Volume] Menu 2. The [Ringer vol.] screen is displayed as shown below. There are 8 volume levels.
Page 151: Setting Offhook Volume
Setting OffHook volume You can set the Off Hook ringer volume of the phone. The Off-Hook ring is the ring that indicates you have a call waiting while currently on a call. 1. Dial [3] from the [Sound/Volume] screen to select [3.Off Hook vol.]. Figure 6.81 Selecting the [OffHook Volume] Menu 2.
Page 152: Setting Handset Volume
6-64 Chapter6 Application Program Menus Setting Handset Volume You can set the volume when speaking through the handset. 1. Dial [4] from the [Sound/Volume] screen to select [4.Handset vol.]. Figure 6.83 Selecting the [Handset Volume] Menu 2. The [Handset vol.] screen is displayed as shown below. There are 8 volume levels.
Page 153: Setting Broadcast Volume
6-65 1. Dial [5] from the [Sound/Volume] screen to select [5.Speaker vol.]. Figure 6.85 Selecting [Speaker Volume] Menu 2. The [Speaker vol.] screen is displayed as shown below. There are 16 volume levels. Press the [uVolumet] button to set the volume required. Figure 6.86 Setting the Speaker Volume Setting Broadcast Volume You can set the Page volume for when you receive a page...
Page 154: Call Forwarding
6-66 Chapter6 Application Program Menus Figure 6.87 Selecting the [Broadcast Volume] 2. The [Page vol.] screen is displayed as shown below. There are 16 volume levels. Press the [uVolumet] button to set the volume. Figure 6.88 Setting the Broadcast Volume Call forwarding You mayt forward your calls to another station, groupo of stations, voicemail or an external number.
Page 155: Figure 6.89 Selecting The [Forward] Menu
2. Use the navigation buttons to select the [Forward] icon, and press the [Enter] button. Figure 6.89 Selecting the [Forward] Menu 3. The [Call forwarding] screen is displayed as shown below: Figure 6.90 Setting the Call Forwarding 4. Use the navigation buttons to select the option required, and enter the phone number to where the call should be forwarded.
Page 156 6-68 Chapter6 Application Program Menus forward destination required. Press the [Menu] button and dial [2] to Modify. Enter the new Number and press [Enter] to save..
Page 157: Configuring The Phone
6-69 Configuring the phone 1. Press the [Menu] button to display the main menu screen. 2. Use the navigation buttons to select the [Config] icon, and press the [Enter] button. Figure 6.91 Selecting the [Config] Menu 3. The [Configuration] screen is displayed as shown below. You can select the item using the navigation buttons or [Scroll] button.
Page 158: Changing A Password
6-70 Chapter6 Application Program Menus Changing a Password Password refers to a 4-digit numbers that is used to protect phone your phone settings or set a variety of phone functions. Its default value is 0000 and can be changed as follows: 1.
Page 159: Locking A Phone
2. Enter the password of the phone in the password input screen. You should change your password from its , default value (0000) for maximum protection. If you do not remember your password, contact your System Administratoror your Authorised Samsung Reseller.. 6-71...
Page 160: Figure 6.96 List Of Phone Lock
6-72 Chapter6 Application Program Menus 3. The [Lock] screen appears as shown below: Figure 6.96 List of Phone Lock Press the navigation buttons to select one of the following three options. Then, press the [Enter] button to save the setting. ♦...
Page 161: Setting Answering Mode
Setting Answering Mode This function allows the user to set the answering mode of the phone. 1. Dial [3] from the [Configuration] screen to select the [3.Answering Mode]. Figure 6.97 Selecting the [Answering Mode] Menu 2. The [Answering Mode] screen appears as shown below. Figure 6.98 Specifying Answering Mode Press the navigation buttons to select one of the following three options.
Page 162 6-74 Chapter6 Application Program Menus [Speaker] button to speak to the caller. ♦ Automatic Answering Mode : The phone automatically answers the call and allows you to hear the caller through the phone speaker and respond through the microphone.. For privvacy lifts the handset to speak to the caller.
Page 163: Setting Boss Answering Mode
6-75 Setting Boss Answering Mode This function allows the user to set the boss answering mode, which can be set only at the phone assigned for a boss. 1. Press the dial button [4] from the [Configuration] screen to select the [4.Boss answering].
Page 164 6-76 Chapter6 Application Program Menus Press the direction button to select one of the following three options. Then, press the [Enter] button. ♦ Ring : The phone rings when someone calls you ♦ Automatic : The phone automatically answers a call when someone calls you ♦...
Page 165: Setting A Language
6-77 Setting a Language This function allows the user to set a language for the phone. 1. Press the dial button [5] from the [Configuration] screen to select the [5.LANGUAGE]. Then, press the [Enter] button. Figure 6.101 Selecting the [LANGUAGE] Menu 2.
Page 166: Setting The Method Of Cid Display
6-78 Chapter6 Application Program Menus Press the direction button to select one of the following two options. Then, press the [Enter] button. ♦ ENGLISH : The language for the phone is set to English. ♦ KOREA : The language for the phone is set to Korean. ♦...
Page 167: Figure 6.104 Setting Cid Display Mode
♦ None : Caller ID is not displayed. ♦ Name : If the name of a caller is registered with the [PhoneBook], the name is displayed. If not, the caller’s telephone number is displayed. ♦ Number : The telephone number of a caller is displayed.
Page 168: Setting An Absent Message
6-80 Chapter6 Application Program Menus Setting an Absent Message This function allows the user to set an absent message, which is to be left to the phone when you are absent. 1. Press the dial button [7] from the [Configuration] screen to select the [7.Absent Msg.].
Page 169: Figure 6.107 Entering An Absent Message
3. You can enter messages in 16 to 20 directly. Select any message that the user wants to enter and press the [Menu] button. If the popup menu appears, select [Modify] and press the [Enter] button. Then, [Enter an Absence Message] screen will appear as shown below.
Page 170: Displaying Internal Calls
6-82 Chapter6 Application Program Menus Displaying Internal Calls This function allows you to determine whether internal numbers or internal names will be displayed on the internal call to your phone. 1. Press the dial button [8] from the [Configuration] screen to select the [8.Internal call].
Page 171: Entering A User's Name
Entering a User’s Name This function allows the user to enter the name of phone. The entered name is displayed on the caller’s phone at the time of an internal phone call. 1. Press the dial button [9] from the [Configuration] screen to select the [9.My Name].
Page 173: Annex Additional Information
Annex Additional Information Absence Message Code and Message If the phone users are absent for a while, they are able to leave an absence message. 10 messages are registered as shown below. Select one of the registered messages and leave it to the internal phone call. A caller will see the message and be aware that the user is absent.
Page 174: Entering Characters
Annex Additional Information Entering Characters The ITP-5012L IP phone allow the user to enter English alphabet and special characters. Selecting Entering Mode Press the [Menu] button from the character input screen to select character input mode. Press the [Menu] button repetitively to select the following character input modes.
Page 175: Entering Characters
Entering Characters The following dial buttons are used for entering characters. Press the left/right direction buttons to move a cursor. Then, modify or insert the desired characters. Entering Alphabet Press the [Menu] button repetitively to select character input mode. The location of alphabet letters on dial buttons is described as follows: Table A.2 Location of Alphabet Letters on Dial Buttons Dial Alphabet...
Page 176 Annex Additional Information Entering Special Characters 1. Press the [Menu] button to select the special character input mode. 2. Then, special characters that can be selected will be displayed on the lower part of the character input screen. Press the left/right direction buttons, then select special characters and press the [Enter] button.
Page 177: Supporting Samsung Network Sync Program
Connect one end of a data cable to the USB port of ITP-5012L IP phone and the other end of a data cable to that of PC. In this way, the user can download telephone number data saved in the phone to PC.
Page 178 Annex Additional Information (This page intentionally left blank.)
Page 179 User Guide ©2003 Samsung Electronics Co., Ltd. All rights reserved. This manual is protected by copyright of SAMSUNG. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior...

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