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The following is the contents for securing user's safety and for preventing the damage to
user's property. Please make a good use of our product with its description below.

Conventions

Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid
a service failure or damage to your phone.
Note
Indicates additional information for reference.
Checks
Provides the operator with checkpoints for stable system operation.

Symbols

Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
IP Phone User Guide (ITP-5100V)
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Table of Contents
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Summary of Contents for Samsung ITP-5100V

  • Page 1: Safety Concerns

    IP Phone User Guide (ITP-5100V) The following is the contents for securing user’s safety and for preventing the damage to user’s property. Please make a good use of our product with its description below. Conventions Warning Provides information or instructions that you should follow in order to avoid personal injury or fatality.
  • Page 2: Warning

    Failure to do so may cause damage to the power the foreign materials or water is not removed cord, fire or electric shock. even after brushing. Failure to do so may cause fire or electric shock. © SAMSUNG Electronics Co., Ltd.
  • Page 3 IP Phone User Guide (ITP-5100V) Installation/Maintenance Pull out the power plug when Do not place vases, flowerpots, Do not place the phone in the the phone is not used for a long cosmetics, or medicine, which dusted area or a heating time.
  • Page 4: Caution

    Contact the retailer or the Failure to do so interrupts the damage to the parts of the phone service center if repair needs. upgrades by stopping the and the phone to be out of order. operation of the phone. © SAMSUNG Electronics Co., Ltd.
  • Page 5: Table Of Contents

    IP Phone User Guide (ITP-5100V) SAFETY CONCERNS Conventions ............1 Symbols ............1 Warning ............2 Caution ............. 4 BEFORE USE Main Functions ..........7 Checking Parts in the Package ......9 Names and Functions of Each Part ....10 Front View of Phone ............
  • Page 6 Call Waiting ..............32 Call Transfer ..............33 VIDEO CONVERSATION Screen/PIP ..............34 Camera Off ..............34 Saving the Video ............35 NAVIGATION MENU Navigation Button..........36 Navigation Menu ..........38 TROUBLESHOOTING ANNEX Specification ............ 44 © SAMSUNG Electronics Co., Ltd.
  • Page 7: Before Use

    IP Phone User Guide (ITP-5100V) Main Functions Network The ITP-5100V phone can use a present data network for voice and video communication. Companies and individuals using international calls frequently can save phone charges, because this phone uses the data network.
  • Page 8: Conference Call

    Then, bell does not ring even when a call is connected. Paging You can use this function when you deliver an urgent message. The function enables you to announce your message via the speakers of other phones or external speakers without notifying one by one. © SAMSUNG Electronics Co., Ltd.
  • Page 9: Checking Parts In The Package

    IP Phone User Guide (ITP-5100V) Checking Parts in the Package LAN cable Handset ITP-5100V Manual Phone Support Power Adaptor (Optional) If any item is missing or damaged, please contact your dealer. © SAMSUNG Electronics Co., Ltd.
  • Page 10: Names And Functions Of Each Part

    Names and Functions of Each Part Front View of Phone LCD Screen Camera Status Indicator Speaker Screen/PIP Button Volume Button Scroll/Enter Button Camera Off Button Transfer Button Dial Button Speaker Button Hold Button Navigation Button Microphone © SAMSUNG Electronics Co., Ltd.
  • Page 11: Functions Of Each Part

    IP Phone User Guide (ITP-5100V) Functions of Each Part Button Functions LCD Screen The LCD screen consists of the Status and the Main screens. - The setup status of phone function is displayed as icons on the upper part of the LCD screen.
  • Page 12 Dial Button This button is used to enter numbers and characters.. Speaker You can hear caller’s voice or various incoming rings via the speaker. Standby mode indicates the case that the handset is not lifted. © SAMSUNG Electronics Co., Ltd.
  • Page 13: Installing The Phone

    IP Phone User Guide (ITP-5100V) Installing the phone Connecting the Phone Connect the headset to headset connection port of your phone. Connect either end of LAN cable, supplied with the set, in PC connection port of your phone and the other end to the network port of PC.
  • Page 14: Installing The Support

    Installing the Support If you want to use the phone support, insert ends of the support upward in both grooves at the bottom of the phone as shown in the figure below. © SAMSUNG Electronics Co., Ltd.
  • Page 15: Things You Should Know

    IP Phone User Guide (ITP-5100V) Adjusting Volume Use the [Volume] button to adjust volume of headset, speaker, bell sound, and key tone. Adjusting the Handset Volume Follow the procedure to adjust the volume of headset. Perform the following steps while lifting the handset in the standby mode or in busy state.
  • Page 16: Adjusting The Speaker Volume

    Press the left side of the [Volume] button to decrease the speaker volume while the phone is ringing. You can use the [Volume] button to adjust the key tone volume in the standby mode. © SAMSUNG Electronics Co., Ltd.
  • Page 17: Entering Characters

    IP Phone User Guide (ITP-5100V) Entering Characters You can use the dial button and the navigation button to enter or change Korean, English, numbers, and special characters conveniently. While in the text input mode screen, press the [Menu] button. Press the [Menu] button until a desired input mode appears.
  • Page 18: Using Aom/Soft Menu Screen

    [Screen/PIP] button while calling [Screen/PIP] button while in the standby mode PIP (Picture In Picture) window is a small screen for video conversation. The larger window shows the other party and the smaller one you. © SAMSUNG Electronics Co., Ltd.
  • Page 19: Soft Menu Screen

    IP Phone User Guide (ITP-5100V) Soft Menu Screen Soft menu screen appears during a call when pressing the [Screen/PIP] button or in standby mode when pressing the [Screen/PIP] button, Various functions of a phone are displayed as menus. You can use the [Navigation] buttons to select function and press the [Enter] button to execute it.
  • Page 20: Phone Status Led

    The speaker button LED turns on or off according to the phone status. Button LED LED Status Function Red LED is turned on. When Speakerphone is being used. Red LED is blinking. When Internal Message is received. © SAMSUNG Electronics Co., Ltd.
  • Page 21: Basic Functions

    IP Phone User Guide (ITP-5100V) Making Calls You can use the following function to make internal or external calls. Video Call This function is used to make video calls. Lift the handset and check dial tone. The LCD screen displays the image shot by camera.
  • Page 22: Making Internal Calls

    - Extension line means a phone line connected to a system of company that is also connected to other internal phones. - C.O. line means the phone lines coming from or sending to external (home) phones through phone offices. © SAMSUNG Electronics Co., Ltd.
  • Page 23: Making External Calls

    IP Phone User Guide (ITP-5100V) Making External Calls This function is used to make external calls. Lift the handset and check dial tone. - Alternatively, press the [Speaker] button to check if there sounds a dial tone. Press the C.O. line connection number.
  • Page 24: Making Calls Via Speakerphone

    Start conversation when the recipient answers. - If the handset is lifted during a call, the speaker is turned off and you can continuously make a conversation via the handset. After finishing conversation, press the [Speaker] button again. © SAMSUNG Electronics Co., Ltd.
  • Page 25: Making External Calls Again

    IP Phone User Guide (ITP-5100V) Making External Calls Again This function is used to use a C.O. line previously used. To recall the last external number you called, select [New Call] in the Soft Menu screen and press the [Enter] button.
  • Page 26: Redialing

    Or, press the [Screen/PIP] button to display the AOM screen, select [LAST REDIAL] registered with the screen, and press the [Enter] button. - It is set to redial the last external call number you dialed. © SAMSUNG Electronics Co., Ltd.
  • Page 27: Saving Phone Number

    IP Phone User Guide (ITP-5100V) Saving Phone Number This function is used to save the number of recipient during external call in order to redial the external call number. Saving C.O. Line Number Before hanging up, select [SAVE/REPEAT] in the Soft Menu screen and press the [Enter] button to save the C.O line numbers of the...
  • Page 28 [Enter] button. If the Soft Menu or the AOM screen does not have any menu, you have to register it by yourself. For the registration, please contact the system administrator. © SAMSUNG Electronics Co., Ltd.
  • Page 29: Answering Calls

    IP Phone User Guide (ITP-5100V) Answering Calls This section describes how to answer an internal call or external call. Using Handset Calls can be answered using the handset. Lift the handset if a bell rings. Answer the call. Replace the handset to end the call.
  • Page 30: My Group Pickup

    [MY GRP PKUP] and press the [Enter] button. [MY GRP PKUP] function is useful for pick up an incoming call to another phone, but the phone should be designated in the same group. For group designation, contact the system administrator. © SAMSUNG Electronics Co., Ltd.
  • Page 31: Usable Functions While Calling

    IP Phone User Guide (ITP-5100V) Usable Functions While Calling This section describes the usable functions during an internal call or external call. Mute This function allows you to hear the recipient during an internal call while the recipient cannot hear you.
  • Page 32: Call Waiting

    [Enter] button. The ‘a call back is set to 0000’ message appears. The recipient’s phone rings right after the previous call ends. If the recipient lifts the handset, the call is made. © SAMSUNG Electronics Co., Ltd.
  • Page 33: Call Transfer

    IP Phone User Guide (ITP-5100V) Call Transfer This function allows you to transfer a connected call to another station or a C.O. line. When your phone rings, lift the handset and talk to the caller. If the caller wants a third party, press the [Transfer] button.
  • Page 34: Video Conversation

    If you press the [Camera Off] button in the standby mode, however, it sets camera off option as default. To release the camera off, press the [Camera Off] button once more in the standby mode. © SAMSUNG Electronics Co., Ltd.
  • Page 35: Saving The Video

    IP Phone User Guide (ITP-5100V) Saving the Video You can save the video of caller during a call. Press the [Enter] button to save the video of caller during a call. Video is saved in the order of [Menu] [Video] [PhotoAlbum].
  • Page 36: Navigation Menu

    Navigation Button This section describes the navigation buttons of ITP-5100V that allows you to use its functions conveniently. Button Function Menu Press the [Menu] button in the standby mode or during a call to display the main menu. (Refer to the next page for the menu screen.)
  • Page 37 IP Phone User Guide (ITP-5100V) Button Function Direction Button [Home/Up] button ( - Press this Button in the standby mode to display the menu window. - Move the cursor upward in menu or options. [Ring/Down] button ( - Press this Button in the standby mode to execute sound and volume functions.
  • Page 38: Navigation Menu

    6. Edit Group Adds/Modifies/Deletes group names. 7. Private Call Register To add/change/remove a private call. 8. Delete All Deletes all registered phone numbers. 9. My Own Number Shows its own phone number. © SAMSUNG Electronics Co., Ltd.
  • Page 39 IP Phone User Guide (ITP-5100V) Button Submenu Function E-Diary 1. Wakeup Call Sets a wake-up call time and the interval. 2. Alarm Sets an alarm time and the interval. 3. Daily Planner Registers the date and hour of an important schedule and sets as an alarm rings at the designated time for a minute.
  • Page 40 Shows or changes information on phone network, system and server. 3. Password Changes the phone password. 4. Locked Sets the lock status of the phone in order that other person may not use the phone. (Unlocked/Locked Out/Locked All) © SAMSUNG Electronics Co., Ltd.
  • Page 41 IP Phone User Guide (ITP-5100V) Button Submenu Function Setting 5. Answering Mode Sets the answer mode. (Ring /Auto Answer Mode/Voice Announce) 6. Boss Answering Sets the answer mode. (Ring /Auto Answer Mode/Voice Announce) 7. Language Selects language to be used for the phone.
  • Page 42: Troubleshooting

    LCD screen shows Check if LAN cable and power adaptor are nothing during a call connected to their corresponding ports of the ► phone properly. (Please refer to chapters of ‘Introduction’ and ‘Installation’ in this manual.) © SAMSUNG Electronics Co., Ltd.
  • Page 43 IP Phone User Guide (ITP-5100V) No dial tone sounds - Check if power adaptor and other cables are when lifting the connected to the phone properly. handset or pressing the - Check if the network configuration including IP [Speaker] button.
  • Page 44: Annex

    Specification The specifications of the ITP-5100V phone are as follows: Categories Descriptions Model ITP-5100V Weight (kg) Dimension (mm) 266 (W) × 206 (L) × 122 (H) Adaptor Input Power AC 100~250 V/50~60 Hz ; 0.5 A Adaptor Output Power DC 5 V; 3 A PoE Input Power DC 36-57 V (Standard 48 V);...

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