Samsung OfficeServ DS-5012L User Manual
Samsung OfficeServ DS-5012L User Manual

Samsung OfficeServ DS-5012L User Manual

Enterprise ip solutions
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SAMSUNG
Enterprise IP Solutions
OfficeServ
User Guide
for
Large LCD Phones:
ITP-5012L
DS-5012L

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Summary of Contents for Samsung OfficeServ DS-5012L

  • Page 1 SAMSUNG Enterprise IP Solutions OfficeServ User Guide Large LCD Phones: ITP-5012L DS-5012L...
  • Page 2 Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.
  • Page 3 259, Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 2003-05-19 TE Jang (place and date of issue) (Representative in the EU) Samsung Electronics Euro QA Lab. Blackbushe Business Park Saxony Way, Yateley, Hampshire GU46 6GG, UK IS Lee 2003-05-18 (place and date of issue)
  • Page 4: About This Guide

    About This Guide This User’s Guide provides instructions for using Samsung’s latest ITP- 5012L Internet Phone and DS-5012L Digital Phone in conjunction with the Samsung Enterprise IP Solutions OfficeServ telephone system. Both are large LCD phones which display icons and menus to allow fast and easy selection of functions and features.
  • Page 5 Do not install the phone on an unstable surface or in direct sunlight. May cause severe damage to parts of the phone Do not place the phone in an area which is prone to dust or fluctuating temperatures. May cause a fire or electric shocks. Do not install the phone near a heat source (electric fire, radiator, etc.) May cause a fire or electric shocks.
  • Page 6 PC connector on the phone. If the LAN cable is connected to the PC connection jack, both telephone and PC communications will be lost. Use a soft dry cloth to clean the phone. Do not use any chemical solvents such as wax,...
  • Page 7: Table Of Contents

    SAFETY TIPS... i INSTALLING THE PHONE ... 1 ITP-5012L Internet Phone... 1 Checking Components... 1 Assembling the Phone ... 3 DS-5012L Digital Phone... 5 Checking Components... 5 Assembling the Phone ... 7 Supporting the Samsung Network SYNC Program ... 9 CONFIGURING THE IP PHONE ...
  • Page 8 Contents Using the AOM Screen... 24 Using the Fixed Feature Menu Screen ... 24 Using Feature Dialling Codes ... 26 Entering Numbers & Characters ... 28 Volume Adjustment... 32 Adjusting Handset Volume... 32 Adjusting Speaker Volume... 33 Adjusting Ring Volume... 33 Signal Tones...
  • Page 9 Setting a Callback on an Outside Line... 67 Making a New Call... 69 Using Authentication & Account Codes ... 69 Saving a Telephone Number ... 71 Redialling a Saved Number ... 71 Other Call Functions ... 72 Last Number Redial ... 72 Calling From Lists of the Most Recent Called Numbers or Incoming Calls ...
  • Page 10 Contents Transfer Calls to Voice Mailbox ... 83 Intercom & External Calls... 84 Conference Calls ... 84 Load Group for Conference ... 86 CONVENIENCE FEATURES ... 87 Call Forwarding... 87 Forward All Calls ... 87 Forward Busy... 88 Forward No Answer ... 88 Forward Busy/No Answer ...
  • Page 11 Contents Verify, Return or Delete an Indication ... 105 Programmed Messages... 107 Executive/Secretary Hot Line... 109 Executive Status Display ... 109 Call Transfer from Secretary to Executive ... 110 Executive/Secretary Message ... 111 In/Out of Group ... 113 Group Listening ... 114 Caller ID (CID) Presentation ...
  • Page 12 Search by Time ... 129 Recently Called Numbers ... 129 Recent Caller Numbers ... 130 Registering New Numbers... 131 Editing Groups ... 132 Deleting All Telephone Numbers... 133 Checking Your Own Extension Number ... 134 E-Diary... 135 Wakeup Call... 135 Alarm Clock... 136 Daily Planner...
  • Page 13 Contents Page Volume... 158 Call Forwarding... 158 Configuration ... 159 Changing Your Password ... 160 Locking Your Phone... 160 Setting the Answer Mode... 161 Setting the Boss Answering Mode ... 162 Phone Language ... 163 Setting the Type of Caller ID (CID) Display ... 164 Setting Absence Messages ...
  • Page 14: Installing The Phone

    Installing the Phone Installing the Phone ITP-5012L Internet Phone 1. Checking Components You should have received the following items. If any are missing or dam- aged, contact your dealer. Handset DS/ITP-5012L Phone User Guide Phone Stand LAN Cable ITP-5012L (for PC connection) Power Adapter...
  • Page 15 Installing the Phone Base of Phone LAN connection jack: For connecting the LAN cable from the network. PC connection jack: For connecting the LAN cable from a PC’s network card. Power adapter connection jack: For connecting the power adapter cable. Handset connection jack: For connecting the handset cord (jack marked with Connection jack for a recording device:...
  • Page 16: Assembling The Phone

    Installing the Phone 2. Assembling the Phone ⑤ Connecting Cables to the Phone Connect the handset to the handset connection jack ( Connect the LAN cable from the network to the LAN connection jack. DS/ITP-5012L Phone User Guide ② ③ ④...
  • Page 17 Installing the Phone Connect the LAN cable from the PC’s network card to the PC connec- tion jack. Connect the power adapter to the power adapter jack. (Do not connect the power adapter to the mains outlet yet, or if you do, ensure that the power is not switched on.) Connect any recording device to the recording device jack (REC.) (The recording device can record phone conversations.)
  • Page 18: Ds-5012L Digital Phone

    Installing the Phone DS-5012L Digital Phone 1. Checking Components You should have received the following items. If any are missing or dam- aged, contact your dealer. Handset DS/ITP-5012L Phone User Guide Phone Stand DS-5012L 4-Hole Jack Line Cord...
  • Page 19 Installing the Phone Base of Phone Holes for mountiong the desk top stand USB connection port Connection Jack for a recording device Holes for mounting the desktop stand: For mounting the phone stand. Phone line connection jack: For connecting the line cord. Handset connection jack: For connecting the handset cord (jack marked with the Connection jack for a recording device:...
  • Page 20: Assembling The Phone

    Installing the Phone 2. Assembling the Phone Connecting Cables to the Phone Connect the handset to the handset connection jack ( Connect the line cord to the phone line jack. DS/ITP-5012L Phone User Guide...
  • Page 21 Connect any recording device to the recording device jack (REC.) (The recording device can record phone conversations.) To use the Samsung Network SYNC program, connect one end of a data cable (not supplied) to the USB connection port on the phone and connect the other end to the USB port on the PC.
  • Page 22: Supporting The Samsung Network Sync Program

    3. Supporting the Samsung Network SYNC Program You can edit telephone number data from the Samsung Network SYNC pro- gram as needed and download the data to the phone. The Samsung Network SYNC installation program can be downloaded from the Samsung Telecoms (UK) website, shown below.
  • Page 23: Configuring The Ip Phone

    Configuring the IP Phone Configuring the IP Phone This section describes the procedure for setting the ‘user environment’ after installing your ITP-5012L IP phone. You also need to do this if the phone sys- tem to which your phone is connected has been changed or re-initialised, Before beginning the procedure, make sure the power to the phone has been switched off.
  • Page 24 Configuring the IP Phone Setup Menu Structure The setup menus are as follows. 1. Information 2 .Network 3. Load & Upgrade 4. System 5. Server 6. Exit How to Edit the Setup Menus Dial Buttons DS/ITP-5012L Phone User Guide 1. Version 2.
  • Page 25: Deleting Entries

    Configuring the IP Phone Moving Between Menus Press the [ ] and [V] buttons to move to a menu and press the [Enter] but- ton, OR Press the number of the menu using dial buttons [0] to [9], or Press the [Menu] button to move to the environment setup menu and use the [ ] and [V] buttons to move to other menus and select Entering Numbers and Characters...
  • Page 26: Network Settings

    Configuring the IP Phone 2. Network Settings Use the [ ] and [ the [2. Network] menu and press the [Enter] button. Move to the [1. Mode] submenu and press the [Enter] button. Select the [1. Manual IP] menu to manually enter the IP address.
  • Page 27 Configuring the IP Phone The next menu to appear will display different options depending on your selection. These are described next. If you selected [2. DHCP] your settings are automatically completed and you can proceed to Load & Upgrade Set- tings, below.
  • Page 28: Load & Upgrade Settings

    Configuring the IP Phone Select [4. Gateway] to display the current Gateway address. To change the Gateway address, enter a new value and press the [Enter] button. Your network settings are now complete. 3. Load & Upgrade Settings Use the [ ] and [ the [3.
  • Page 29 Configuring the IP Phone Select the [2. Upgrade Program] menu to upgrade the program. Enter the IP address of the TFTP server from which the program should be downloaded. Press the [Enter] button to start the download. The [3. Upgrade Bootrom] menu is used for upgrading the Bootrom.
  • Page 30: Setting System Authentication Information

    Configuring the IP Phone 4. Setting System Authentication Information This function is used to set the IP address of the system connected to the IP phone, and the authentication ID and password of the IP phone. The ID and password are used only when setting up the IP phone and are not required while operating it.
  • Page 31: Verifying Settings

    Configuring the IP Phone Contact the system manager for the correct ID and password. The ID comprises a maximum of 16 characters and numbers. The pass- word is a maximum of eight numbers and is displayed as asterisks ( ) when entered.
  • Page 32: Exiting Setup

    Configuring the IP Phone 6. Exiting Setup Exit the environment setup operation and reboot the system. Return to the environment setup menu, select the [6. Exit] menu and press the [Enter] button. The settings are saved and the phone reboots. To familiarise yourself with the features of your phone, refer to Things You Should Know and Main Features.
  • Page 33: Things You Should Know

    Things You Should Know 1. About Stations and Central Office Lines A station is a telephone in the office that allows you to make calls to other stations connected to the telephone system in the office. Station A trunk (central office) line is directly connected to the switching system of your phone company.
  • Page 34: Introduction To The Main Screens

    The AOM screen appears when the [Screen] button is pressed once when in standby mode or during a call. The various features set up in the telephone system are displayed. You select features by pressing the [Selection] button next to the feature.
  • Page 35: Fixed Feature Menu Screen

    Fixed Feature Menu Screen There are two types of Fixed Feature Menu Screen: a screen that appears during a call, and another that appears when the [Screen] button is pressed twice when in standby mode. The selectable features are chosen from menus by pressing the [Selection] button next to each menu.
  • Page 36: Navigation Menu Screen

    Navigation Menu Screen This screen appears when the [Menu] button on the Navigation buttons is pressed when in standby mode. The Phone Book, Electronic Diary, Message, Volume, Forward, Configuration and My Phone features are displayed as icons. When the phone is in standby mode, the AOM screen, Fixed Feature Menu screen, Executive Status Display and Background screen are displayed consecutively whenever the [Screen] button is pressed.
  • Page 37: Using The Aom Screen

    Features set up in the system are displayed as menus on this screen. You select features by pressing the [Selection] button for each. When the telephone is in standby mode or during a call, press the [Screen] button until the required AOM screen is displayed.
  • Page 38 If the telephone is in standby mode, press the [Screen] button until the Fixed Feature Menu screen is displayed. Press the [Selection] button for the desired feature from the display. For example, if you want to use the Last Redial feature, press the [Selection] button for [LAST REDIAL].
  • Page 39: Using Feature Dialling Codes

    Things You Should Know DS/ITP-5012L Phone User Guide 5. Using Feature Dialling Codes You should now be familiar with using the menu screens to select fea- tures. However, the phone system also provides feature codes which can be dialled to select features such as forwarding calls, sending mes- sages, paging, etc.
  • Page 40 10 + ext no Retrieve parked calls Put calls on and take calls off hold 12 + ext no Retrieve calls on hold at an- other extension Door lock release 16 + spd no Make speed dial calls Redial saved number Last number redial 2xx(x) Extension numbers...
  • Page 41: Entering Numbers & Characters

    6. Entering Numbers and Characters Using the dial buttons and Navigation buttons, you can easily enter and edit alphabetic characters, numbers and special characters on the LCD screen. Selecting an Input Mode When a screen appears for entering text or numbers, press the [Menu] but- ton repeatedly until the desired input mode is selected.
  • Page 42: Entering Characters

    The default input mode is set to alphabetic uppercase (English). NOTE Entering Characters Press the [Menu] button to select the alphabetic input mode (uppercase or lowercase). Press the dial buttons to insert the desired characters (see table,below). Characters are printed on some of the dial buttons. Each press of a different button automatically moves the cursor to the right.
  • Page 43 Dial Dial Character Button Button G H I P Q R S * / . • To select the character “R”, for example, you would press the dial button three times. • To enter more than one character from the same button, wait for about three seconds after entering a character and then press the button again.
  • Page 44: Entering Special Characters

    Entering Special Characters Press the [Menu] button to select the special characters input mode. The special characters that can be selected will be displayed in the lower part of the character input screen. If the character you require is not displayed, press the [ possible selections.
  • Page 45: Volume Adjustment

    7. Volume Adjustment [ Volume ] buttons are used for adjusting the volume of the handset, speaker and ringing. Adjusting Handset Volume Lift the handset and make a call Press the [Volume button to increase the handset volume. Press the [ Volume button to decrease the handset volume.
  • Page 46: Adjusting Speaker Volume

    Adjusting Speaker Volume Press the [Speaker] button and make a call. . Press the [Volume ] button to increase the speaker volume. Press the [ Volume button to decrease the speaker volume. Adjusting Ring Volume Here’s how to adjust the ring volume while the phone is ringing. (Refer to ‘Vol- ume Adjustment’...
  • Page 47: Signal Tones

    [ Volume button while the phone is ringing. 8. Signal Tones The signal tones used by the telephone system are described in the follow- ing table. You will become familiar with these tones as you begin to use your phone. Signal...
  • Page 48: Changing Dial Tone

    9. Changing Dial Tone To change mechanical (pulse) dial mode to electronic (tone) dial mode, press the [#] button before making a call. Every number dialled subsequently will be transmitted in tone mode. 10. Phone Status Indicator The status indicator turns on or off, and lights different colours, according to the status of the phone: DS/ITP-5012L Phone User Guide Status...
  • Page 49: Button Leds

    11. Button LEDs The [Transfer], [Hold] and [Speaker] buttons have an LED that turns on or off according to the phone status. [Transfer] button LED Status Steady red Call Forwarding is set on station. [Hold] button LED Status Flashing red Phone is locked for outgoing trunk line calls.
  • Page 50: Main Features

    (IP) to send/receive voice and data. For voice communication, the phone uses your existing data network connection in your home or office. There is no need for a separate telephone connection, so reducing Network your communication infrastructure costs. Large LCD Screen Displays various kinds of information.
  • Page 51: Speed Dialling

    Main Features Navigation Buttons and Menus Allow you to select phone features such as the Phone- Book, E-Diary, Message, Volume, Forward, Config., and My-Phone. Features are shown as icons or menus on the LCD screen, just like a mobile phone. You can also use the buttons to scroll through long text displays on the LCD panel.
  • Page 52 Main Features Automatic Redial/Retry If a called line is busy, you can reserve the automatic redial/retry function and waiting mode. The phone redials the called number automatically after the called party hangs up their phone. Hold You can use the Hold or Transfer function when some- Hold thing urgently requires your attention or another call arrives at the phone.
  • Page 53: Call Forwarding

    Main Features Call Forwarding If you are unable to answer an incoming call, the call can be forwarded to another extension (always, or if you are busy on another call, or you do not answer). Do Not Disturb (DND) If you do not want any calls to ring at your phone, the DND feature can be set to block incoming calls.
  • Page 54 Main Features Executive/Secretary When the Executive/Secretary button is pressed, an executive and secretary are connected. The secretary can use this feature to receive an incoming call and then simply forward it to the executive. Caller ID When there is an incoming call, the caller number and name can be displayed on the LCD screen.
  • Page 55: Layout Of The Phone

    Main Features 2. Layout of the Phone Speaker Dial Button Speaker Button Hold Button Microphone [Selection] buttons: For selecting items on the LCD panel. LCD Screen: The LCD screen comprises the status screen and the main screen. The status screen at the top of the LCD displays the set feature icons.
  • Page 56: Status Indicator

    Main Features The main screen displays selectable menus, call information and other messages. : Executive/Secretary : Call Forward : Phone Lock : Answer Mode : DND : Headset Mode Status Indicator: One of three colours (red, blue or pink) indicates the phone status. These are described in Things You Should Know.
  • Page 57: Conference Button

    Main Features Volume Buttons: buttons adjust the volume levels for handset or speaker. These are described in Things You Should Know. Scroll Key: 1. Scroll through long text displays on the LCD screen. 2. Can be used as an alternative to the Navigation buttons to quickly move between the items displayed in the phone menus.
  • Page 58: Dial Buttons

    Main Features Dial Buttons: Enter numbers and characters. Speaker: Hear a caller’s voice or ring tones through the speaker instead of the handset. DS/ITP-5012L Phone User Guide...
  • Page 59: Answering Calls

    ANSWERING CALLS 1. Before Answering a Call Call answering methods and features are summarised in the following ta- ble. All are described in detail in this section. Method/Feature Answering method Feature - Answering an intercom call - Automatic Answering mode - Voice Announce mode - Station Call Pickup - Group Call Pickup...
  • Page 60: Answering An Intercom Call

    Answering Calls 2. Answering an Intercom Call How to answer a call from another station. Using the Handset When a call arrives, a call receipt message will be displayed on the LCD. Lift the handset. The call is automatically connected to your phone for you to answer.
  • Page 61: Automatic Answering Mode

    Answering Calls Answering Through the Speakerphone Press the [Send] button without lifting the handset and answer the caller through the speakerphone. (You can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [Speaker] or [End] button to hang up the call on the speaker- phone when finished.
  • Page 62: Voice Announce Mode

    Answering Calls The speakerphone is turned on and you can speak hands-free. When the call is completed, press the [Speaker] or [End] button. Pick up the handset for privacy during the call. Voice Announce Mode How to answer a station call on a phone which has the Voice Announce mode set.
  • Page 63: Answering An Outside Call

    Answering Calls 3. Answering an Outside Call How to answer an outside (external) call. Using the Handset When a call arrives, a call receipt message is displayed on the LCD. Lift the handset and the ringing call will be automatically connected to your phone. Replace the handset when finished.
  • Page 64: Automatic Answering Mode

    Answering Calls Answering Through the Speakerphone Press the [Send] button without lifting the handset to answer the calling party through the speakerphone. (You can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [Speaker] or [End] button to hang up the call on the speaker- phone when finished.
  • Page 65: Universal Answer For Outside Calls

    Answering Calls Universal Answer for Outside Calls If an outside call arrives when there are no phone users at their desks to answer (for example, when night mode is set for the phone system), a Universal Answer device can be set to answer the call and ring through an external speaker for attention.
  • Page 66: Other Call Functions

    Answering Calls Check with the system administrator for what time night mode is set. NOTE 4. Other Call Functions The following functions are available for answering both intercom and outside call. Station Call Pickup From your own phone, you can pick up a call ringing at another station (e.g.
  • Page 67: Group Call Pickup

    Answering Calls Dial the extension number of the ringing phone and answer the call. Station call pickup cannot be used to answer recalls to a station (ex- cept operator recalls), only new intercom or outside calls. NOTE Group Call Pickup Use the group call pickup feature to pick up a call at another ringing sta- tion when your phone and the ringing phone are part of the same pickup group.*...
  • Page 68: Answering A Waiting Call

    Answering Calls Dial your group number. Your system administrator can tell you what your group number is. NOTE Group call pickup cannot be used to answer recalls (except operator recalls) to a station, only new intercom or outside calls. Answering a Waiting Call If you are busy on a call and another call rings your phone, you hear a “camp-on”...
  • Page 69 Answering Calls DS/ITP-5012L Phone User Guide When a new incoming call arrives during the phone conversation, press the [Hold] button and then press the [Selection] button of the flashing number on the AOM screen.
  • Page 70: Making Calls

    MAKING CALLS 1. Before Making a Call Calling methods and features are summarised in the following table. All are de- scribed in detail in this section. Method/Feature Intercom Calls Calling method - Making an intercom call Feature - Busy station callback - Busy station camp-on - Calling system operator - Last number redial...
  • Page 71: How To Make A Call

    Important: The following procedures assume your phone is set for ‘Enbloc’ dial- ling, so you need to press the [Send] key after dialling a number. If your phone is set for ‘Overlap’ dialling, you do not need to press [Send]. How to Make a Call Using the handset Lift the handset to make a call.
  • Page 72: Making An Intercom Call

    2. Making an Intercom Call How to make a call to another station. Using the Handset Lift the handset. Dial the extension number of the station. Or, press the [Selection] button corresponding to the extension number shown on the AOM screen.
  • Page 73: Busy Station Callback

    Calling Through the Speakerphone Press the [Speaker] button and dial the extension number without lifting the handset. Listen to the speaker for the called party to answer, and speak through the microphone. (You can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [Speaker] button to hang up the call on the speakerphone when finished.
  • Page 74: Answering A Callback

    When you hear confirmation tone, replace the handset. The screen will display a callback message. Answering a Callback When the station on which you set a callback becomes free, your phone will ring. Lift the handset. You will hear ringing at the free station. Begin speaking when the other party answers.
  • Page 75: Busy Station Camp-On

    A callback will be cancelled if not answered within 30 seconds. After the call is finished, the callback reservation will be automatically cleared. NOTE Busy Station Camp-On When you call another station and receive a busy signal, but you do not want to wait for a callback, you can set a camp-on to the station.
  • Page 76: Calling The System Operator

    3. Making an Outside Call Using the Handset Lift the handset, press [9] and then dial the external telephone number Or, press the [Selection] button corresp- onding to the external number on the AOM screen to dial the number.
  • Page 77: Redial Number

    Begin speaking when the called party answers. Calling Through the Speakerphone Press the [Speaker] button and dial the extension number without lifting the handset. Listen to the speaker for the called party to answer, and speak through the microphone. (You can switch from the speakerphone to the handset by lifting the handset during the call, if required.) Press the [Speaker] button to hang up the call on the speakerphone when finished.
  • Page 78: Automatic Redial

    Press the [Selection] button next to [LAST REDIAL] displayed on the screen. Begin speaking when the other party answers. The Fixed Feature Menu screen will automatically display [Last Re- dial] during a call even if the [Screen] button is not pressed. NOTE Automatic Redial If the called external number is busy, the phone redials the called number...
  • Page 79 On hearing busy tone, press the [Selection] button for [RETRY]. The system will redial the same number automatically. You hear the dial tone through the speaker. The microphone is automatically disabled. When the called party answers, either lift the handset or press the [Speaker] button or the [Send] button.
  • Page 80: Setting A Callback On An Outside Line

    Setting a Callback on an Outside Line If you receive a busy signal when selecting an outside line, this means that the line or group of lines is busy. The callback function allows a call to be placed in queue for a busy outside line. Setting a Callback When busy tone is heard, press the [Selection] button for [CALLBACK]...
  • Page 81 Answering a Callback Lift the handset. You will hear dial tone. Dial the outside telephone number and press the [Send] button. Begin speaking when the called party answers. A callback will be cancelled if not answered within 30 seconds. NOTE...
  • Page 82: Making A New Call

    You can disconnect your current call and make a new call on the same line. After disconnecting your call, press the [Selection] button for [NEW] displayed on the screen. Dial the new telephone number and press the [Send] button. Using Authentication and Account Codes Both Authentication (sometimes called Authorisation) Codes and Account Codes may be set up in your system.
  • Page 83 Using an Account Code Account codes entered when making calls will be printed out on the de- tailed record of calls for your system, and the calls charged accordingly. While making an outside call, press the [Selection] button for [ACCT] displayed on the screen.
  • Page 84: Saving A Telephone Number

    Saving a Telephone Number When making a call, you can save the dialled number in order to be able to redial it. Press the [Selection] button for [SAVE/REPEAT] before hanging up. This will save the phone number called. Redialling a Saved Number You can redial a saved number at any time (but before you save another number).
  • Page 85: Other Call Functions

    Last Number Redial Press and hold the [Send] button while in standby mode. The phone redials the last telephone number that you dialled. You can make a call through the speakerphone or handset. You can switch from the speaker to the...
  • Page 86: Calling From Lists Of The Most Recent Called Numbers Or Incoming Calls

    Recent Call Log (in the order they were dialled/received). You can select a number to dial from the log. Press the [Send] button while in standby mode. The Recent Call Log is displayed. Use the direction buttons to move the cursor to the desired telephone number.
  • Page 87: Speed Dialling

    Frequently dialled telephone numbers can be programmed in a system-wide list of speed dial numbers (500–999 or 050–999*) or your personal speed dial list of numbers (00–49). Telephone numbers can then be automatically dialled for you at the press of a button.
  • Page 88: Dialling From Directory Names

    Press the speed dial number required. The called phone will ring. Begin speaking when the called party answers. * Your system can have up to either 500 or 950 system speed dials, depending on how the system is set up. All phone users can access the NOTE system speed dial numbers 500 (or 050) to 999.
  • Page 89 Press the [Selection] button for the [DIRECTORY] menu on the Fixed Feature Menu screen. Press the [Selection] button for the directory menu to be searched: [PERSONAL DIR], [SYSTEM DIR] or [STATION DIR]. These are your personal numbers, system numbers or station (extension) numbers Enter the first letter of the desired name (using the dial buttons)* and press the...
  • Page 90: Handling Calls

    HANDLING CALLS 1. Intercom Calls The following features can be used during an intercom call. The Hold fea- ture is useful for temporarily disconnecting a call to which you want to re- turn. To hold a call and answer a waiting call, refer to Answering a Waiting Call in Answering Calls.
  • Page 91: Mute Your Phone

    Handling Calls Mute Your Phone To temporarily prevent your voice being heard while on a call, use the Mute feature. Press the [Selection] button for the [MUTE(ON)] feature displayed on the screen. You cannot be heard by the other party. Press the [Selection] button for the [MUTE(OFF)] feature to clear the Mute function.
  • Page 92: Hold An External Call

    Handling Calls Hold an External Call You can put a call on hold and resume the call later. Press the [Hold] button to put the call on hold Pressing the [Hold] button once puts the call on ‘system hold’ so you can reconnect to the call from any phone.
  • Page 93: Hold An External Call & Make An Intercom Call

    Handling Calls Hold an External Call and Make an Intercom Call You can put an external call on hold and make a call to another station. This is useful, for example, if you need to consult with a colleague dur- ing your call.
  • Page 94: Call Transfer

    Handling Calls You can toggle between the external and intercom calls by pressing the [Transfer] button. NOTE Call Transfer If an external caller requests to speak with someone else, you can transfer the call to the requested station or external number. Press the [Transfer] button during the call.
  • Page 95: Call Parking

    Handling Calls If the recipient of the transferred call does not answer or rejects an automatic transfer, the call returns (or recalls) to your phone. Answer NOTE the call as normal. If you wait for confirmation of the transfer and the recipient does not answer or rejects the transfer, you can press the [Transfer] button to re- connect to the external call.
  • Page 96: Transfer Calls To Voice Mailbox

    Handling Calls Press the orbit number (0–9) to park the call. Make a page to announce on which orbit the call is parked and for whom it is intended. (See ‘Paging’ in Convenience Features.) See also ‘Call Park and Page’ in Convenience Features. NOTE Answering a Parked Call When a parked call is announced, press the [Selection] button for the...
  • Page 97: Intercom & External Calls

    Handling Calls Dial the voice mailbox number. Use the voice mailbox features when the voice mailbox is connected. Refer to your Voice Mail guide for details. You can record a personal greeting in your mailbox with helpful messages. Callers can also leave messages for you in the mailbox. NOTE 3.
  • Page 98 Handling Calls Press the [Conference] button in standby mode. Press the left [Selection] button for a number entry field and enter a phone number to conference, then press the [Enter] button. Enter all numbers to conference (up to four) in the same way. Confirm each number by pressing the right [Selection] button for the entry field.
  • Page 99: Load Group For Conference

    Handling Calls Load Group for Conference Press the [Conference] button in standby mode. Press the [Selection] button for the [Group] menu to display the group(s). You can load or delete a number in the group by moving to the group and pressing the [Menu] button.
  • Page 100: Convenience Features

    CONVENIENCE FEATURES 1. Call Forwarding If you are unable to answer incoming calls for any reason, they may be transferred to another station. You can select the condition under which calls should be forwarded: for example, forward all calls when you are away from your desk or when you are busy on a call.
  • Page 101: Forward Busy

    Convenience Features Wait for the tone confirmation tone. Forward Busy You can set a call forward to another station for calls that arrive when you are busy on another call. Press [6][0][2] in standby mode and dial the number to which calls should be forwarded. .
  • Page 102: Forward Busy/No Answer

    Convenience Features Wait for the confirmation tone. Forward Busy/No Answer You can set a call forward to another station for calls which either arrive while you are busy on another call or you do not answer within a specified time. This option can only be set if forward destinations are already sepa- rately set for both Busy and No Answer conditions (above).
  • Page 103: Forward Dnd

    Convenience Features This feature can also be used for remote call forwarding: that is, to transfer to your phone calls that are incoming to another station (remote call for- warding). Press [6][0][6] in standby mode at the station to where calls are to be forwarded.
  • Page 104: Cancel Call Forwarding

    Convenience Features Wait for the confirmation tone. When you next go into DND mode, calls will be forwarded to the programmed destination. Cancel Call Forwarding You can cancel any call forwarding set at your phone. Lift the handset and press [6][0][0] 2.
  • Page 105 Convenience Features Press the [Selection] button for [DND] displayed on the screen. Press the [Selection] button for [ON] to set DND. • Or, to cancel a DND setting, press [Selection] button for [OFF]. The status indicator stops flashing. The status indicator blinks to notify that the DND mode is set.
  • Page 106: Paging

    Convenience Features 3. Paging The system allows you to make page announcements internally to indi- vidual stations or groups of stations via their speakerphones, or externally via speakers in work areas such as offices or factories. An additional All Page feature allows you to do both. Stations and speakers are arranged in zones which you can select.
  • Page 107: External Page

    Convenience Features Select the internal page zone by pressing [1], [2], [3], or [4]. Press [0] to page all internal zones. . Deliver the announcement after the confirmation tone. The announcement will be broadcast to stations in the selected zone. Replace the handset after completing the page.
  • Page 108 Convenience Features Press the [Selection] button for the [PAGE] menu displayed on the screen. Select the external zone by pressing [5], [6], [7], or [8]. Press [9] to page all external zones. Deliver the announcement after the confirmation tone. The announcement will be broadcast through speakers in the external zone.
  • Page 109: All Page

    Convenience Features All Page To page announce through both station and external speakers. Lift the handset • Or, press the Page function code [5][5]. . Press the [Selection] button for the the [PAGE] menu displayed on the screen. . Press the [ ] button. .
  • Page 110: Meet Me Page

    Convenience Features Meet Me Page You can make a page to an individual and have them dial a code to con- nect to your phone. Lift the handset. • Or, press the Meet Me Page function code [5][4]. Press the [Selection] button for the the [MEET ME PAGE] menu displayed on the screen Press the page zone number (0–9).
  • Page 111 Convenience Features The “Press the [ANSWER WAIT]…” message is displayed on the screen. Press the [Selection] button for [ANSWER WAIT]. • [Transfer] Or, press The “Wait until the recipient responds” message is displayed. Hold on to the handset until the recipient answers.
  • Page 112: Call Park And Page

    Convenience Features Call Park and Page If you have an external call at your phone that you wish to transfer to an- other station but the station user is away from their desk, you can park the call and page the individual to pick up the parked call from another exten- sion.
  • Page 113: Page Pickup

    Convenience Features Page Pickup Allows you to connect to the extension or trunk line number advised in a Call Park and Page announcement (above). Lift the handset and press the [Screen] button until the Fixed Feature Menu screen is displayed •...
  • Page 114: Off-Hook Voice Announce (Ohva)

    Convenience Features 4. Off-Hook Voice Announce (OHVA) You can make announcements to a busy station through the station’s speakerphone or handset. This feature is useful when you have an urgent message to deliver. You can also receive OHVA from other stations. You can put your current call on hold and answer the OHVA.
  • Page 115: Answer Ohva

    Convenience Features Disconnect the call by replacing the handset or by pressing the [Speaker] button or [End] button. OHVA will not work with phones that have the DND option enabled. OHVA will work with intercom calls and transferred calls. NOTE Answer OHVA When an OHVA call is connected, the selection box for the station number flashes on the AOM...
  • Page 116: Reject Ohva

    Convenience Features Reject OHVA You can reject an OHVA before it is finished. While listening to OHVA, press the [Selection] button for [REJECT] to disconnect the OHVA call and resume your original call. Block OHVA You can set the OHVA Block feature which prevents other users from making an OHVA call to you when you are on a call.
  • Page 117: Messaging

    Convenience Features 5. Messaging Messaging is done in two ways: you can leave a Message Waiting Indica- tion at another phone for the user to call you back when they are not busy; or you can display a message at your phone so others are aware of your situation when you are absent from your desk.
  • Page 118: Verify, Return Or Delete An Indication

    Convenience Features Wait for the confirmation tone and disconnect the call. Cancelling Message Waiting Indications It is possible to cancel any message waiting indication you have left at another station, as well as any left at your station by others. Dial [4][2] and enter the station number.
  • Page 119 Convenience Features Press the [Selection] button for the [MESSAGE] menu. The number of the first station that has left a message indication is displayed along with the menus [REPLY], [NEXT], and [CLEAR]. • Press the [Selection] button for the [REPLY] menu to reply to the message.
  • Page 120: Programmed Messages

    Convenience Features Programmed Messages If you are intending to be away from your desk for a while, you can select or create a message to inform others of your situation. The message dis- plays on your phone’s LCD and will also display on a calling station’s LCD.
  • Page 121 Convenience Features Press the [Selection] button for the [STATUS MSG] menu. Enter the Programmed Message code. • To cancel a set message, press the [Selection] button for the [STATUS MSG] menu and press the cancel code [0][0]. The message displays on your phone. Programmed Messages can also be set using the Navigation Menus.
  • Page 122: Executive/Secretary Hot Line

    Convenience Features 6. Executive/Secretary Hot Line To use the Executive/Secretary Hot Line feature your phone must be set as a secretary or executive phone. An icon, indicating an executive or secretary, is displayed in the upper part of the LCD screen. (See your sys- tem administrator if you’re not sure.) This allows a secretary to set the status of the executive to be displayed on the phone, to set up messages for sending between the secretary and executive, and to intercept calls for...
  • Page 123: Call Transfer From Secretary To Executive

    Convenience Features Call Transfer from Secretary to Executive When the executive line is busy or has Do Not Disturb set, the secretary can receive calls for the executive and transfer them, if appropriate. Answer and verify the nature of the call. Then, press the [Selection] button for [BOSS/SECR] and notify the executive of the call.
  • Page 124: Executive/Secretary Message

    Convenience Features Executive/Secretary Messages You can create messages that are commonly exchanged between the executive and secretary phones so they are available to quickly select when required. There are no preset messages in the system. Create and Send Messages In standby mode, press the [Screen] button until the Fixed Feature Menu screen is displayed.
  • Page 125 Convenience Features Press the [Selection] button for the message you want to send. If there are no messages set up, you see blank messages only. Create your message as follows: (i) Move to the ‘Blank Message’ field where you want to enter a new message and press the [Menu] button.
  • Page 126: In/Out Of Group

    Convenience Features 7. In/Out of Group If your phone is assigned to a station group, you can remove it from the group if required. If the phone is removed from the group, you can answer calls to your extension number but you cannot answer calls to the group. You can reassign the phone to the group at any time.
  • Page 127: Group Listening

    Convenience Features 8. Group Listening You can allow others to hear your conversation through the speaker while on a call. The microphone is disabled while this feature is active. During the call, press the [Selection] button for [GROUP LISTEN]. Others can now hear the conversation through the speaker, but cannot be heard by the calling/called party To disable the speaker and resume a...
  • Page 128: Caller Id (Cid) Presentation

    Your system can be programmed to display a caller’s number and name (the caller’s ID, or CID) when you receive a call. This service is provided by your telephone company. However, CID will not be provided in the fol- lowing situations: - If the caller requests no display of the phone number.
  • Page 129: Dialling A Saved Caller Number

    Convenience Features Dialling a Saved Caller Number Press [1][7] to dial the saved number. Storing a Caller Number as a Speed Dial Number When the CID is displayed, press the [Selection] button for [STORE] displayed on the screen. The speed dial number in which the caller number is saved is displayed on the screen.
  • Page 130: Viewing The Cid Of Calls Parked Or On Hold

    Convenience Features Viewing the CID of Calls Parked or On Hold You can verify the CID for a call that is parked or on hold before answer- ing the call. When the phone is in standby mode, or during a call, press the [Selection] button for the [INQUIRE] menu displayed on the screen.
  • Page 131: Call Duration Display

    Convenience Features If you are on a station call, the call should be disconnected or put on hold before verifying the CID of a trunk line call. NOTE 10. Call Duration Display If the Call Duration Display function is enabled, the duration of calls through the trunk line is displayed on the LCD screen.
  • Page 132: Calling The Door Phone

    Convenience Features Lift the handset or press the [Speaker] button or [Send] button to connect to the door phone. If an electric door lock is installed, press [1][3] to open the door. Calling the Door Phone You can call the door phone to listen to what is happening in another room.
  • Page 133: Background Music

    Convenience Features 12. Background Music If background music is set on the system, you can listen to it through your phone’s speaker. Press the [Hold] button to listen to background music. You can adjust the volume using the [▼Volume▲] buttons (this will not affect the default speaker volume setting).
  • Page 134: Navigation Menus

    NAVIGATION MENUS 1. Navigation Buttons The Navigation buttons look like this: Menu Button When the [Menu] button is pressed in standby mode, main menus are dis- played as icons. If the [End] button or [Speaker] button is pressed while in menu mode, the phone automatically exits menu mode.
  • Page 135: Send Button

    Send Button The [Send] button is used to: Send a call after you have dialled a phone number. (Your phone is set to ‘Enbloc’ mode by default. However, if this is changed you do not need to press [Send].) Verify the most recently called/received number. Answer forwarded calls.
  • Page 136: Cancel Button

    ] button is used - When moving the cursor to the left in menu mode. Cancel Button - Moves to the previous stage of menu mode. - Deletes the entered letter or number. - Cancels menu mode. End Button - Disconnects the call. - Exits from menu mode.
  • Page 137: Phone Book

    Press the [End] button to exit menu mode. If the station is connected to an external call in menu mode, the phone becomes busy. If there is a black bar at the bottom right of the LCD panel, you can press the [Menu] button to perform other functions. NOTE 3.
  • Page 138: Search By Speed Dial Number Location

    Move to the desired menu and press the [Enter] button. Search by Speed Dial Number Location You can search for a telephone number based on the speed dial numbers registered with the phone. Press the [Menu] button and use the direction buttons to select [1.
  • Page 139: Search By Name

    Search by Name You can search for a telephone number based on the names registered with the phone. Press the [Menu] button and use the direction buttons to select [1. Search] Then, press the [Enter] button. You are prompted to enter a name.
  • Page 140: Search By Number

    If you press the [Enter] button without entering a phone number, a list of all telephone numbers will be displayed. If you enter only part of the telephone number, a list of all telephone numbers that contain the entered digits will be displayed.
  • Page 141: Search By Group

    Select a phone number (mobile phone, home, work, etc) and press the [Enter] button. Move to the telephone number you want to call and press the [Send] button. To change or delete the selected number, press the [Menu] button. When the popup menu appears, select the desired menu to change, delete or register the number.
  • Page 142: Search By Time

    Search by Time You can search for any telephone number based on the time the number was registered in the phone. Speed dial names will be displayed commenc- ing with the latest entry. Press the [Menu] button and use the direction buttons to select [1.
  • Page 143: Recent Caller Numbers

    Move to the desired telephone number and press the [Enter] button. Press the [Send] button to dial the selected telephone number. To delete the selected number, press the [Menu] button. When the popup menu appears, select the menu to delete the number (or delete all saved calls).
  • Page 144: Registering New Numbers

    (or delete all saved calls). Registering New Numbers You can save 1000 speed dial names and 2,400 telephone numbers in your Phone Book. Each speed dial name can have the following infor- mation registered: up to five telephone numbers (home, mobile phone, office, etc), fax, e-mail, group, and notes.
  • Page 145: Editing Groups

    Use the direction buttons to move to each item and enter the relevant information. (Refer to Entering Characters in the Things You Should Know section of this guide for how to enter characters.) Press the [Enter] button. The ‘Saved’ message appears, confirming the information is saved.
  • Page 146: Deleting All Telephone Numbers

    [delete] menu. When the ‘Do you want to delete?’ message appears, select [Yes] and press the [Enter] button. Deleting All Telephone Numbers To delete all saved telephone numbers: Press the [Menu] button and use the direction buttons to select [6. Delete all] Then, press the [Enter] button.
  • Page 147: Checking Your Own Extension Number

    When the ‘Are you sure you want to permanently delete your data?’ message appears, select [Yes] and press the [Enter] button. All the telephone numbers saved in the Phone Book will be deleted. Recent caller/called numbers are not deleted. Checking Your Own Extension Number You can check your own extension number if you need to.
  • Page 148: E-Diary

    4. E-Diary Press the [Menu] button and use the direction button to select Then, press the [Enter] button. Move to the desired menu and press the [Enter] button. Wakeup Call Allows you to set a wakeup call to ring for three minutes or until an- swered.
  • Page 149: Alarm Clock

    Set the Time, Ring, and Repeat items. Time=time of alarm Ring=1-5 or Silent Repeat=frequency (e.g. every day) Change the [Clear] item to [Save] by pressing the Navigation button [ > ]. Then press the [Enter] button to save the setting. If you select [Clear] and press the [Enter] button, the set wakeup call will be cleared.
  • Page 150: Daily Planner

    Change the [Clear] item to [Save] by pressing the Navigation button [ > Then press the [Enter] button to save the setting. If you select [Clear] and press the [Enter] button, the set wakeup call will be cleared. Daily Planner The Daily Planner allows you to schedule events and have the system notify you when an event is to commence.
  • Page 151 Use the direction buttons to move to the schedule items. Set the Date, Time, Contents, Alarm, and Ring items and press the [Enter] button. Time=time of alarm Ring=1-5 or Silent Alarm=at the set time (the exact time) /1 hour before set time/30 mins before set time Checking/Adding/Modifying/Deleting the Schedule Press the [Menu] button and use the direction buttons to select...
  • Page 152: Memo Pad

    Memo Pad Allows you to save a simple memo. Entering a Memo Press the [Menu] button and use the direction buttons to select [4. Memo Pad] Then, press the [Enter] button. Enter the memo in the Memo screen and press the [Enter] button. (Refer to Entering Characters in the Things You Should Know part of this guide for how to enter characters.)
  • Page 153: Calculator

    Select the desired memo and press the [Menu] button, then: Press [Add] to add a new memo. Press [Edit] to modify a memo. Press [Delete] to delete the memo. Press [Delete All] to delete all memos. Press the [Enter] button. Calculator A simple calculator is available to add, subtract, multiply, and divide numbers.
  • Page 154: World Time

    Enter the second number. If there are more numbers to enter, select another operator, then a number, then another operator, etc, until all numbers are entered. Press the [Enter] button to perform the calculation. World Time Allows you to search for the local time in 39 cities and regions around the world (Guam, New York, Dallas, Tokyo, Denver, La Paz, London, Rome, Miami, Moscow, Midway, Bangkok, Berlin, Buenos Aires, Beijing, Samoa, San Francisco, Seoul, Sydney, Chicago, Abu Dhabi, Athens,...
  • Page 155: D-Day Plus

    Changing the Time Zone To change the time zone displayed on the phone: Press the [Menu] button while in the World Time display. The message ‘Do you want to change time zone?’ is displayed. Select [Yes] and press the [Enter] button. Select the time zone (e.g.: Sydney) and press the [Enter] button.
  • Page 156: Unit Conversion

    Searching a List of D-Days Press the [Menu] button and use the direction buttons to select [7. D-Day Plus] Then, press the [Enter] button. When the list of registered D-Days appears, press the direction buttons to select the desired D-Day item. Select the desired D-Day from the D-Day Search screen and press the [Enter] button to...
  • Page 157: Messages

    Specify each item: unit to convert (e.g. centimeter), unit value, and unit of con- version (e.g. metre) and press the [Enter] button. The converted value is displayed. 5. Messages Press the [Menu] button and use the direction buttons to select Then, press the [Enter] button.
  • Page 158: Received Messages

    Received Messages Allows you to check text messages or set the status of message reception. Press the [Menu] button and use the direction buttons to select [1. Received]. Then, press the [Enter] button. When new messages are received, the display shows the number of messages.
  • Page 159 Select a message from the list of messages and press the [Enter] button to view the message. If the message is too long for the screen, use the direction buttons to scroll through. Press the [Menu] button to reply to, resend, or delete the message (or delete all messages).
  • Page 160 Setting Message Arrival Notice Interval You can set how the message alarm notifies you of a new message arrival. Press the [Menu] button and use the direction buttons to select [1. Received] Then, press the [Enter] button. Select the notification interval. Once: Alarm rings once when a message arrives.
  • Page 161: Sent Messages

    Select whether to display the contents of the message when a message arrives. Select [Save] to display a popup screen with the contents of the received message. Select [Clear] to display a popup screen without displaying the contents of the received message. Then, press the [Enter] button.
  • Page 162 Writing a Message To write and send a text message: Press the [Menu] button and use the direction buttons to select [2. Write & Sent] [1. Write New Message] Then, press the [Enter] button. Enter the phone number to receive the message (in Recipient) and the message (in Contents).
  • Page 163 Retrieving and Sending a Message You can retrieve saved messages in the Text Message box and send them (after modification, if required). Press the [Menu] button and use the direction buttons to select [2. Write & Sent] [2. Invoke Message] Then, press the [Enter] button.
  • Page 164: Draft

    Press the [Menu] button and use the direction buttons to select [2. Write & Sent] Then, press the [Enter] button. Select the number of the sent mess- age. Press the [Menu] button to select the message. To view the message, press the [Enter] button.
  • Page 165 Then, press the [Enter] button. Enter the new message and press the [Enter] button. (Refer to Entering Characters in the Things You Should Know part of this guide for how to enter characters.) Searching Messages Allows you to search for messages saved as drafts. Press the [Menu] button and use the direction buttons to select [3.
  • Page 166: Volume Adjustment

    6. Volume Adjustment Press the [Menu] button and use the direction buttons to select Then, press the [Enter] button. Move to the desired menu and press the [Enter] button. Selecting a Ring Type There are eight ring types. To select the ring type: Press the [Menu] button and use the direction buttons to select [1.
  • Page 167: Ringer Volume

    < > Use the [ ] and [ ] direction buttons to select the desired ring type. The phone rings to demonstrate each ring as it is selected. Then, press the [Enter] button. Ringer Volume There are eight volume levels. To set the ringer volume: Press the [Menu] button and use the direction buttons to select [2.
  • Page 168: Off-Hook Volume

    Off-Hook Volume There are eight volume levels for the Off-Hook ringer. To set the level: Press the [Menu] button and use the direction buttons to select [3. OffHook Ring] Then, press the [Enter] button. Press the [▼Volume▲] buttons to set the volume level, and press the [Enter] button.
  • Page 169: Handset Volume

    Navigation Menus Handset Volume There are eight volume levels you can set for the handset. Press the [Menu] button and use the direction buttons to select [4. Handset] Then, press the [Enter] button. Press the [▼Volume▲] buttons to set the volume level, and press the [Enter] button.
  • Page 170: Background Music (Bgm) Volume

    Navigation Menus Press the [▼Volume▲] buttons to set the volume level, and press the [Enter] button. Background Music (BGM) Volume There are 16 volume levels you can set for BGM volume when BGM is set on your phone. Press the [Menu] button and use the direction buttons to select [6.
  • Page 171: Page Volume

    Navigation Menus Page Volume There are 16 levels of page volume you can set. Press the [Menu] button and use the direction buttons to select [7. Page] Then, press the [Enter] button. Press the [▼Volume▲] buttons to set the volume, and press the [Enter] button.
  • Page 172: Configuration

    Navigation Menus Use the direction buttons to move to the desired forward option, and press the [Menu] button. If the phone number to forward is saved, select [Save] and press the [Enter] button. If the phone number is not saved or you want to modify the saved phone number, select [Edit] and press the [Enter] button.
  • Page 173: Changing Your Password

    Navigation Menus Changing Your Password This option allows you to change the 4-digit password which is used to prevent unauthorised use of your phone or to set certain phone features. Default value of password is 1234. Press the [Menu] button and use the direction buttons to select [1.
  • Page 174: Setting The Answer Mode

    Navigation Menus Locked Out: Prevents phone from making outside calls. Press the [Menu] button and use the direction buttons to select [2. Locked] Then, press the [Enter] button. Enter the password for the phone. Default value of password is 1234. If you cannot remember your password, see your system administ- rator.
  • Page 175: Setting The Boss Answering Mode

    Navigation Menus Use the direction buttons to select the answering mode. Ring: The phone rings when a call arrives. Auto Answer Mode: The phone automatically answers an incoming call. Voice Announce: You hear the caller’s voice through the speaker and you must lift the handset or press the [Send] button, to be connected to the caller.
  • Page 176: Phone Language

    Navigation Menus Voice Announce: You hear the caller’s voice through the speaker. Lift the handset or press the [Send] button, to be connected to the caller. Then, press the [Enter] button. Phone Language You can set the language for the LCD screen display (e.g. English). Press the [Menu] button and use the direction buttons to select [5.
  • Page 177: Setting The Type Of Caller Id (Cid) Display

    If not, the caller’s telephone number will be displayed. Number : The telephone number of the caller is displayed. Then, press the [Enter] button. Setting Absence Messages If you are likely to be away from your station for a while, you can set a message to be displayed on the LCD.
  • Page 178: Displaying Internal Calls

    Navigation Menus Up to 15 standard messages (numbered 01–15) may be registered with the system for you to select. Your system administrator can tell you what they are. To enter a personal message, you can select one of the mes- sages numbered 16 to 20 which are blank by default.
  • Page 179: Dial Mode

    Navigation Menus Use the direction buttons to select Number or Name. Then, press the [Enter] button. Dial Mode Your phone is set to ‘Enbloc’ dialling mode by default. This means you must press the [Send] button after entering a phone number in order to make a call.
  • Page 180: Switching Station Features On & Off

    Navigation Menus Switching Station Features On and Off The phone has a number of features which can be turned on or off as required. Your system administrator can provide you with more informa- tion on these features and how they are used. They include: AUTO CAMPON IMER DISPLAY SPD NAME...
  • Page 181: My Phone

    Navigation Menus 9. My Phone The My-Phone icon allows you to select a number of other options for your phone. Press the [Menu] button and use the direction buttons to select Then, press the [Enter] button. Move to the desired menu and press the [Enter] button. DS/ITP-5012L Phone User Guide...
  • Page 182: Select The Background Screen

    Navigation Menus Selecting the Background Screen This option allows you to set the start-up background screen on the LCD. The selections are calendar / spring / summer / autumn / winter images. . Press the [Menu] button and use the direction buttons to select [1.
  • Page 183: Network Information

    Navigation Menus When the name input screen appears, enter a name of up to five characters and press the [Enter] button. Refer to Entering Characters in Things You Should Know for how to enter characters. Network Information You can view the network information for your phone. Press the [Menu] button and use the direction buttons to select [3.
  • Page 184: Enbloc Timeout

    Navigation Menus Press the [Menu] button and use the direction buttons to select [4. Status Info] Then, press the [Enter] button. The status information is displayed. Enbloc Timeout Allows you to select a valid time for the interval between entering a phone number and pressing the [Send] button when the dial mode of the phone is set to ‘Enbloc’.
  • Page 185: Privacy Option

    Navigation Menus Use the direction buttons to select the timeout value and press the [Enter] button. Privacy Option You can set a password to prevent unauthorised access to your phone’s functions. Press the [Menu] button and use the direction buttons to select [6.
  • Page 186: Version Information

    Navigation Menus Then, press the [Enter] button. Enter the phone’s password and press [Enter] to reset. Caution: Take care when using this feature not to accidentally delete data you require. Version Information To view your phone’s software version: Press the [Menu] button and use the direction buttons to select [8.
  • Page 187 Samsung Telecoms (U.K.) Limited Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...

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