Common Windows Problems; Common Postscript Problems - Samsung CLP-610 Series User Manual

Condition
An unknown image You machine is probably being used at an
repetitively appears altitude of 1,000 m (3,281 ft) or above. The
on the next few high altitude may affect the print quality from
sheets or loose loose toner or light imaging. You can set this
toner, light print, or option through Printer Settings Utility or the
contamination Printer Tab in printer driver's properties. See
occurs. "Altitude Setting after Software Installation" on
page 3.4.

Common Windows problems

Condition
"File in Use" Exit all software applications. Remove all
message appears software from the StartUp Group, then restart
during installation. Windows. Reinstall the printer driver.
"Error Writing to • Ensure that the cables are connected
LPTx" message correctly and the machine is on.
appears.
• If bi-directional communication is not turned
on in the driver, it will also cause this
message.
"General Close all other applications, reboot Windows
Protection Fault", and try printing again.
"Exception OE",
"Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing.
machine timeout Just keep waiting until the machine finishes
error occurred." printing. If the message appears in standby
messages appear. mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
Note
Refer to Microsoft Windows 2000/XP/2003/Vista User's Guide
that came with your PC for further information on Windows error
messages.
Suggested solutions
Suggested solutions

Common PostScript problems

The following situations are PS language specific and may occur when
several printer languages are being used.
Note
To receive a printed or screen-displayed message when
PostScript errors occur, open the Print Options window and click
the desired selection next to the PostScript errors section.
Problem Possible Cause
PostScript file The PostScript
cannot be driver may not be
printed. installed correctly.
"Limit Check The print job was
Error" message too complex.
appears.
A PostScript The print job may
error page not be PostScript.
prints.
The optional The printer driver
tray is not has not been
selected in the configured to
driver. recognize the
optional tray.
When printing The resolution
a document in setting in the
Macintosh with printer driver may
Acrobat not be matched
Reader 6.0 or with the one in
higher, colors Acrobat Reader.
print
incorrectly.
7.15
<Troubleshooting>
Solution
• Install the PostScript
driver, referring to Software
section.
• Print a configuration page
and verify that the PS
version is available for
printing.
• If the problem persists,
contact a service
representative.
You might need to reduce
the complexity of the page or
install more memory.
Make sure that the print job
is a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to
be sent to the machine.
Open the PostScript driver
properties, select the Device
Settings tab, and set the
Tray option of the Installable
Options section to Installed.
Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.