Troubleshooting - Kenwood KDC-BT268U Instruction Manual

TROUBLESHOOTING

Symptom Remedy
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING Turn the power off, then check to be sure the
THEN PWR ON" appears. terminals of the speaker wires are insulated
properly. Turn the power on again.
"PROTECTING SEND SERVICE" Send the unit to the nearest service center.
appears.
• Sound cannot be heard.
Clean the connectors. ( 25)
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all. Reset the unit. ( 3)
• Radio reception is poor.
Connect the antenna firmly.
• Static noise while listening
to the radio.
Press and hold M to forcibly eject the disc. Be
Disc cannot be ejected.
careful not to drop the disc when it is ejected. If this
does not solve the problem, reset the unit. ( 3)
Noise is generated. Skip to another track or change the disc.
Tracks do not play back as you Playback order is determined when files are
intended them to play. recorded.
"READING" keeps flashing. Do not use too many hierarchical levels or folders.
Elapsed playing time is not This is caused by how the tracks are recorded.
correct.
"LOADING" appears when you This unit is still preparing the iPod/iPhone music
enter search mode by pressing list. It may take some time to load, try again later.
.
Symptom Remedy
Correct characters are not • This unit can only display uppercase letters, numbers, and
displayed (e.g. album a limited number of symbols.
name). • Depending on the display language you have selected
( 5), some characters may not be displayed correctly.
"NA FILE" Make sure the disc contains supported audio files. ( 26)
"NO DISC" Insert a playable disc into the loading slot.
"TOC ERROR" Make sure the disc is clean and inserted properly.
"PLEASE EJECT" Reset the unit. If this does not solve the problem, consult
your nearest service center.
"READ ERROR" Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
"NO DEVICE" Connect a USB device, and change the source to USB again.
"COPY PRO" A copy-protected file is played.
• Check whether the connected device is compatible with this
"UNSUPPORTED DEVICE"
appears. unit and ensure the file systems are in supported formats.
( 26)
• Reattach the device.
"UNRESPONSIVE DEVICE" Make sure the device is not malfunction and reattach the
appears. device.
"USB HUB IS NOT This unit cannot support a USB device connected via a USB
SUPPORTED" appears. hub.
"NO MUSIC" Connect a USB device that contains playable audio files.
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.
ENGLISH 23