Hotel/Motel Features - Samsung OFFICESERV OfficeServ 7200 General Description Manual

6.2 HOTEL / MOTEL FEATURES
Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During Feature Activation
Enhanced User Programming
Executive DND
Express Check-In
Guest Services Billing
100 Item Codes with Costing
Lobby Phone Service
Printed Reports
Phone Bill
Guest and Meeting Room Bill
Room Status
Wake Up Call Activity
Room Dialing Restrictions
Room Rate Discounts
Room Status Conditions
Available
Occupied
Needs Cleaning
Needs Maintenance
Hold (Late Check Out)
Hold and Needs Cleaning
Hold and Needs Repair
Cleaned
Repaired
CALL COSTING
The OfficeServ 7200 Hotel / Motel software provides call costing, for guest and meeting room phones. The
call cost will appear on the guest's room bill, the SMDR report, and the transaction record output.
The system uses programmable call costing tables to calculate the cost of incoming and outgoing calls. Rates
are calculated by the number dialed, duration of the call and may include surcharges.
CHECK IN
The OfficeServ 7200 Hotel / Motel software allows an Administrator keyset to check a guest into a room by
pressing the CHECK IN key and following the prompts in the display. When the CHECK IN key is pressed the
clerk can credit the room account if the guest wishes to prepay for the room and/or the phone service. The
clerk can also assign the guest's name to the room.
This feature offers 64-Button Module support. Meaning that the associated DSS key assigned to a 64-Button
Module, can be used to enter the room number that is being checked in.
Room Status
Printed Reports
Keyset Indications
Room Status Update
Automatic (Daily Timer)
Manual
Staff I.D. Codes (500)
Station Types
Business Office
Hotel Administrator
Meeting Room
Guest No Smoking Room
Guest Smoking Room
Fax Station
Telephone Credit Limit
Transaction Record Output (To PMS)
Wake Up Calls
Set by Attendant
Set by Guest
Answered
Not Answered
Cancelled
With Auto Attendant Announcement
6.2