Problems With System Operation - NEC EXP320R Maintenance Manual

Chapter 1 Maintenance
8.7

Problems with System Operation

[?] The server is not found on the network:
Is the cable connected properly?


Securely connect the proper cable to the network port on the rear of the server. Additionally,
make sure that the cable conforms to the network interface standards.
Are BIOS settings correct?


You can disable the internal network controller using the BIOS setup utility. Check the settings
with BIOS setup utility.
Have you completed protocol and services settings?


Verity that the network driver for the server network controller has been installed. Also verify that
protocol such as TCP/IP or various services have been properly specified.
Is the transfer speed correct?


You can change the transfer speed or configure the setting for onboard LAN controller from Host
Client. Be sure to specify the same transfer speed and duplex mode as those on connected hub.
If you specify "Auto negotiate", make sure that "Auto negotiate" is also specified for the
connected hub.
[?] A CPU/IO module cannot be integrated:

When a component fails and is reintegrated, the following message may be recorded to the
system log and the process is stopped. Such event indicates that the component's MTBF is
below the threshold and it is judged that repair is necessary. Thus the reintegration process
cannot be completed. Generally replacement of the component will be required, so contact your
sales representative. If reintegrating the component without repair is required for some reason,
consult your sales agent. It is possible to perform reintegration forcefully.
EVLOG: ERROR - x is now STATE_BROKEN / REASON_BELOW_MTBF
(x is a device number)
[?] Screen under changing (distorted display) can be seen when screen resolution is changed:

If screen resolution is changed while the entire system is under high load, screen under changing
(distorted display) may be seen.
This is because screen update is taking time to complete due to high load in the system. This is
not because an error is occurring. The screen will return to normal if you wait awhile.
[?] While setting up a cluster configuration using VMware with EVC enabled, some EVC modes
cannot be set

The following EVC modes are not available for the ft server because the use of some functions of
Intel
- Intel "Haswell" Generation
- Intel "Ivy Bridge" Generation
- Intel "Sandy Bridge" Generation
When enabling EVC for the cluster configuration in the environment such as this server, use the
EVC mode with the setting of Intel "Westmere" Generation or below.
Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
® ®
Xeon processor are limited in order to implement the synchronization of processors.
8. Troubleshooting
71