Table of Contents
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Table of Contents
Related Manuals for Bose HOME SPEAKER 500
Summary of Contents for Bose HOME SPEAKER 500
- Page 1 H O M E S P E A K E R 5 0 0...
- Page 2 IM PORTANT SAF ET Y I NST RU C T IO N S Please read and keep all safety and use instructions. Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5.
- Page 3 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
- Page 4 REG U LATO RY I N FORMAT IO N For Europe: Frequency band of operation 2400 to 2483.5 MHz: • Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP. • Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP. Frequency bands of operation 5150 to 5350 MHz and 5470 to 5725 MHz: •...
- Page 5 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545 Input power rating: 100 - 240V 50/60Hz;...
- Page 6 The serial and model numbers are located on the bottom of the speaker. Serial number: ____________________________________________________________________ Model number: ____________________________________________________________________ Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register E N G...
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Page 7: Table Of Contents
Network standby ......................12 Manually set the speaker to network standby ..........12 BOSE MUSIC APP SETUP Download the Bose Music app .................. 13 EXISTING BOSE MUSIC APP USERS Add the speaker to an existing account ..............14 Connect to a Wi-Fi® network ..................14 If the speaker is not connected to a network .......... - Page 8 CON T E NTS AMAZON ALEXA Set up Alexa using the Bose® Music app ............... 18 Access Alexa ........................18 Use your voice ......................18 Use the speaker controls ..................19 PRESET PERSONALIZATION Set a Preset ........................20 Play a Preset ........................21 BLUETOOTH CONNECTIONS Connect a mobile device ....................
- Page 9 CON T E NTS SPEAKER DISPLAY Set the clock ........................30 Turn the display off ......................30 ADVANCED FEATURES Disable/Enable Wi-Fi ....................31 CARE AND MAINTENANCE Clean the speaker ......................32 Replacement parts and accessories ................ 32 Limited warranty ......................32 TROUBLESHOOTING Try these solutions first ....................
- Page 10 ® *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/HS500 E N G...
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Page 11: Speaker Placement
SPEAK ER P L AC E ME NT RECOMMENDATIONS For best performance, follow these recommendations when placing the speaker: Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or any other object that may generate heat. Heat generated by these items may result in poor speaker performance. -
Page 12: Power
The speaker transitions to network standby when audio has stopped and you have not pressed any buttons for 20 or more minutes. To wake the speaker from network standby: Tap any button on the speaker. Play or resume audio using your mobile device or the Bose Music app. ® Talk to Alexa. -
Page 13: Bose Music App Setup
From the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Alexa and manage speaker settings. NOTE: If you have already created a Bose account in the app for another Bose product, see “Existing Bose Music app users” on page 14. -
Page 14: Existing Bose Music App Users
Music app, from the My Bose screen, tap H. 1. In the Bose ® NOTE: To return to the My Bose screen, tap Z in the top left corner. 2. Follow the app instructions. CONNECT TO A WI-FI NETWORK If the speaker is not connected to a network If your speaker is no longer connected to a network because your Wi-Fi name, password or router has changed, add the speaker to your existing network. -
Page 15: Speaker Controls
SP EA KER CON T RO L S Play/Pause Volume down Volume up Action button AUX button (see page 19) (see page 25) Bluetooth Microphone button off button (see page 22) (see page 19) Preset buttons (see page 20) E N G... -
Page 16: Speaker Functions
SP EA KER CO NT R OL S SPEAKER FUNCTIONS Speaker controls are located on the top of the speaker. NOTE: You can also control your speaker using the Bose Music app. ® Media playback and volume Play/Pause Volume down Volume up... -
Page 17: Amazon Alexa Controls
The speaker includes six presets that you can set to your favorite music service stations, playlists, artists, albums or songs from your music library. Once set, you can access your music at any time, with a simple touch of a button or by using the Bose Music app. ®... -
Page 18: Amazon Alexa
SET UP ALEXA USING THE BOSE MUSIC APP ® 1. In the Bose Music app, from the My Bose screen, select your speaker. 2. Tap the speaker image in the bottom-right corner of the screen. 3. Tap Settings > Voice Assistant > Add. -
Page 19: Use The Speaker Controls
THINGS TO TRY WHAT TO DO Tap b then say your request. Talk to Alexa For a list of things to try, visit: worldwide.Bose.com/Support/HS500 Tap b. Stop alarms and timers Tap n. Tap b. Stop Alexa NOTE: When the microphone is off, n glows solid Turn the microphone on/off red, and you can’t access Alexa. -
Page 20: Preset Personalization
NOTE: You can’t set presets if streaming music in Bluetooth mode or AUX mode. SET A PRESET 1. Stream music using the Bose Music app. 2. While the music is playing, tap and hold a preset button until you hear a tone. -
Page 21: Play A Preset
P R ESET P ERSO NA LIZ AT IO N PLAY A PRESET Once you personalize presets, tap a preset button to play music. Preset buttons E N G... -
Page 22: Bluetooth Connections
When using Bluetooth on the speaker, note the following: You can store up to eight mobile devices in the speaker pairing list. You can connect and play audio from only one device at a time. You can also manage Bluetooth connections using the Bose Music app. ®... -
Page 23: Disconnect A Mobile Device
B LU ETOOT H CO NN E C TI O NS 3. Select your speaker from the device list. TIP: Look for the name you entered for your speaker in the Bose Music app. ® If you didn’t name your speaker, the default name appears. -
Page 24: Reconnect A Mobile Device
B LU ETOOT H CO NN E C TI O NS RECONNECT A MOBILE DEVICE 1. Tap the Bluetooth button l. The screen display shows which device is currently connected. 2. Tap l again within two seconds to connect to the next mobile device in the speaker pairing list. -
Page 25: Wired Connections
WI R ED CON NE C T IO NS CONNECT AN AUDIO CABLE You can connect a smartphone, tablet, computer or other type of mobile device to the speaker using a 3.5 mm audio cable (not provided). 1. Using a 3.5 mm audio cable, connect your audio device to the AUX connector on the speaker. -
Page 26: Speaker Status
SP EA KE R STAT U S The LED light bar located on the front of the speaker shows the speaker status. Light bar WI-FI STATUS Shows the Wi-Fi connection status of the speaker. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white Connecting to Wi-Fi Connected to Wi-Fi Solid white then fades... -
Page 27: Bluetooth Connection Status
SP EA KE R STAT U S BLUETOOTH CONNECTION STATUS Shows the Bluetooth connection status for mobile devices. LIGHT BAR ACTIVITY SYSTEM STATE Ready to connect a Pulsing blue to mobile device Connecting to a Pulsing white mobile device Connected to a Solid white then fades mobile device to black... -
Page 28: Alexa Status
SP EA KE R STAT U S ALEXA STATUS Shows the status of Amazon Alexa. LIGHT BAR ACTIVITY SYSTEM STATE Alexa is idle Alexa is listening White light slides to the center then glows solid White light slides to Alexa is thinking the sides Alexa is speaking Pulsing white (full) -
Page 29: Updates And Errors
Source error – refer to the Pulses amber four times Bose Music app ® Request is temporarily Pulses red four times unavailable, try again later Speaker error – contact Solid red Bose customer service E N G... -
Page 30: Speaker Display
Music app to set the display clock. ® TURN THE DISPLAY OFF The display is always lit. To turn the display off: 1. Disable the clock using the Bose Music app. 2. Manually set the speaker to network standby (see page 12). E N G... -
Page 31: Advanced Features
ADVANCED F E AT U R E S DISABLE/ENABLE WI-FI Press and hold Play/Pause F and the Bluetooth button l until the light bar slides to the center, then glows solid white. Play/Pause Bluetooth button When Wi-Fi is disabled/enabled, the light bar pulses white twice, then fades to black. E N G... -
Page 32: Care And Maintenance
Do NOT allow liquids to spill into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/HS500 LIMITED WARRANTY The speaker is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. -
Page 33: Troubleshooting
Unplug the power cord, wait 30 seconds, and firmly plug it back power on in to the AC (mains) outlet. Speaker doesn’t respond Make sure you are using the Bose Music app for setup. during setup Make sure the Bose Music app is compatible with your mobile device. Visit: worldwide.Bose.com/Support/HS500 Bose Music app doesn’t... - Page 34 NOTE: Give each band a unique name to make sure you’re connecting to the correct band. Reset the router. Uninstall the Bose Music app on your mobile device. Unplug the power cord, wait 30 seconds and firmly plug it into the AC (mains) outlet. Download the app and restart setup.
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Page 35: Reset The Speaker
TRO UBL E SH OOT I NG SYMPTOM SOLUTION In the Bose Music app, make sure the speaker is set to Public. Speaker isn’t visible to add to a nother Bose ® Make sure the speaker and your mobile device are connected to account the same Wi-Fi network. - Page 36 ©2018 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM810699-0010 Rev. 02...