Maintenance; Periodic Backup; Maintenance Service; Maintenance Support Period - Fujitsu ETERNUS DX60 S3 Operation Manual

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Maintenance

This chapter describes maintenance once the ETERNUS DX starts to be operated.

In case of an unexpected problems, important data should be regularly backed up.

This section explains the ETERNUS DX maintenance service.

When performing maintenance service, the maintenance engineer connects a PC used for maintenance to the

ETERNUS DX. Also, the maintenance engineer may require information that is necessary for performing main-

tenance operations. If the maintenance engineer has any requirement, we ask that they be handled.

The standard maintenance support period for ETERNUS DX is five years from the date of purchase, or is defined

in your service level agreement (SLA). Contact your sales representative for details if you prefer to extend the

period.

The batteries of the ETERNUS DX60 S4 are expendable components that need to be replaced periodically.

Batteries can be replaced during regular maintenance free of charge. For customers without a maintenance con-

tract, replacement requests (payment required) must be made.

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Replacement Cycle for a Battery

If a battery is used at an average temperature of 25 °C, the battery can be used for the entire maintenance sup-

port period (five years). The replacement cycle for a battery varies according to the customer's environment and

usage.

FUJITSU Storage ETERNUS DX60 S4, ETERNUS DX60 S3 Hybrid Storage Systems Operation Guide (Basic)

We recommend that you backup important data regularly. If the ETERNUS DX fails and

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the data has not been backed up, it may be lost.

P3AM-9012-08ENZ0

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Eternus dx60 s4