Samsung SCX-6322DN User Manual

Samsung SCX-6322DN User Manual

Monochrome laser multifunctional
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Summary of Contents for Samsung SCX-6322DN

  • Page 2 © 2006 Samsung Electronics Co., Ltd. All rights reserved. This manual is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this manual.
  • Page 3: Contact Samsung Worldwide

    SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY CUSTOMER CARE CENTER ARGENTINE 0800-333-3733 AUSTRALIA 1300 362 603 AUSTRIA 0800-SAMSUNG (726- 7864) BELGIUM 02 201 2418 BRAZIL 0800-124-421 4004-0000...
  • Page 4 TAIWAN 0800-329-999 THAILAND 1800-29-3232 02-689-3232 TRINIDAD & 1-800-SAMSUNG (726- TOBAGO 7864) TURKEY 444 77 11 U.A.E 800-SAMSUNG (726-7864) 8000-4726 0845 SAMSUNG (726- 7864) U.S.A 1-800-SAMSUNG (726- 7864) UKRAINE 8-800-502-0000 UZBEKISTAN 8-10-800-500-55-500 VENEZUELA 0-800-100-5303 VIETNAM 1 800 588 889 WEB SITE www.samsung.com/es...
  • Page 5: Table Of Contents

    ONTENTS 1. Introduction Special features ... 1.1 Printer overview ... 1.2 Understanding the Status LED ... 1.4 Finding more information ... 1.4 Selecting a location ... 1.5 2. System setup Menu overview ... 2.1 Changing the display language ... 2.2 Setting the date and time ...
  • Page 6 7. Basic printing Printing a document ... 7.1 Canceling a print job ... 7.1 8. Scanning Scanning basics ... 8.1 Scanning to an application using a local connection ... 8.1 Scanning using a network connection ... 8.2 Changing the settings for each scan job ... 8.5 Changing the default scan settings ...
  • Page 7 13. Maintenance Printing reports ... 13.1 Cleaning your machine ... 13.2 Maintaining the toner cartridge ... 13.3 Maintenance Parts ... 13.8 Managing your machine from the website ... 13.8 Checking the machine’s serial number ... 13.9 System Administrtion Tools ... 13.9 14.
  • Page 8: Laser Safety Statement

    However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. 1 AWG: American Wire Gauge...
  • Page 9: Power Saver

    LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. For details see lamprecycle.org, eiae.org, or call 1-800- Samsung Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
  • Page 10 Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
  • Page 12: Introduction

    Introduction Thank you for purchasing this Samsung multifunctional product. Your machine provides printing, copying, scanning, and faxing functions. This chapter includes: • Special features • Printer overview • Understanding the Status LED • Finding more information • Selecting a location...
  • Page 13: Printer Overview

    Printer overview These are the main components of your machine: Front view * The figure above shows an SCX-6322DN with all available accessories. ADF (Automatic scanner lid Document Feeder) document width guides tray 1 document input tray optional tray 2 document output tray multi-purpose tray extension...
  • Page 14: Control Panel Overview

    Control panel overview Keyboard: Used to enter characters. Used to store frequently dialed fax number and dial them with a touch of the buttons. (See page 2.3.) Address Book: Allows you to store frequently used fax numbers in memory or search for stored fax numbers or email addresses. Also allows you to print an Address Book/Phone Book list.
  • Page 15: Understanding The Status Led

    To access a printer driver help screen, click Help from the printer properties dialog box. Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. <Introduction>...
  • Page 16: Selecting A Location

    Selecting a location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table.
  • Page 17: System Setup

    System setup This chapter gives you an overview of menus available on your machine and step-by-step instructions for setting up the machine’s systems. This chapter includes: • Menu overview • Changing the display language • Setting the date and time •...
  • Page 18: Changing The Display Language

    Changing the display language To change the language that appears on the control panel, follow these steps: Press Menu until System Setup appears on the bottom line of the display and press OK. Press OK when Machine Setup appears. Press the Scroll buttons until Language appears and press OK. Press the Scroll buttons until the language you want appears and press OK.
  • Page 19: Setting Sounds

    Setting sounds You can control the following sounds: • Key Sound: Turns the key sound on or off. With this option set to On a tone sounds each time a key is pressed. • Alarm Sound: Turns the alarm sound on or off. With this option set to an alarm tone sounds when an error occurs or fax communication ends.
  • Page 20: Entering Characters Using The Number Keypad

    Entering characters using the number keypad As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. Entering alphanumeric characters When you are prompted to enter a letter, locate the button labeled with the character you want.
  • Page 21: Using The Save Modes

    Using the save modes Toner Save mode Toner Save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge beyond what one would experience in the normal mode, but it reduces print quality. To turn this mode on or off, press Toner Save.
  • Page 22 Press the Scroll buttons until Auto Continue appears and press Press the Scroll buttons until the binding option you want appears. • On: automatically prints after set time passes, when the paper size mismatches the tray paper size. • Off: waits until you press Start on the control panel, when the paper size mismatches the tray paper size.
  • Page 23: Network Setup

    Network setup This chapter gives you step-by-step instructions for setting up your machine for network connections. This chapter includes: • Introduction • Supported operating systems • Configuring TCP/IP • Configuring EtherTalk • Configuring IPX frame types • Setting Ethernet speed •...
  • Page 24: Configuring Ethertalk

    Static addressing To enter a TCP/IP address from your machine’s control panel, take the following steps: Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Network Setup appears and press Press OK when TCP/IP appears.
  • Page 25: Setting Ethernet Speed

    Setting Ethernet speed You can select the communication speed for Ethernet connections. Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Network Setup appears and press Press the Scroll buttons until Ethernet Speed appears and press Press the Scroll buttons until the speed you want appears and press OK.
  • Page 26: Software Overview

    Software overview This chapter gives you an overview of the software that comes with your machine. Further details about installing and using the software are explained in the Software Section. This chapter includes: • Supplied software • Printer driver features •...
  • Page 27: Printer Driver Features

    Printer driver features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers: PCL 6 Feature...
  • Page 28 Linux Item Requirements Operating system • Red Hat 8.0 ~ 9.0 • Fedora Core 1 ~ 3 • Mandrake 9.2 ~ 10.1 • SuSE 8.2 ~ 9.2 Pentium IV 1 GHz or higher 256 MB or higher Free disk spacepage 1 GB or higher Software •...
  • Page 29: Loading Originals And Print Media

    Loading originals and print media This chapter introduces you to how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Loading paper • Setting the paper size and type Note SCX-6322DN has the DADF function which can let you scan on both sides of the original media at once.
  • Page 30: Selecting Print Media

    This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.
  • Page 31 Supported print media types and sizes Type Size Plain paper Letter Legal Folio Oficio JIS B5 Executive Envelope Envelope B5 Envelope Monarch Envelope COM-10 Envelope DL Envelope C5 Envelope C6 Transparency Letter, A4 Labels Letter, Legal, Folio, A4, JIS B5, Executive, A5 Card stock Letter, Legal, Folio,...
  • Page 32: Media Sizes Supported In Each Mode

    Media sizes supported in each mode Mode Size Copy mode Letter, A4, Legal, Folio, Oficio, Executive, ISO B5, A5 Single side All sizes supported by printing the machine Duplex printing Letter, A4, Legal, Folio, Oficio Fax mode Letter, A4, Legal 1.
  • Page 33: Loading Paper

    Media type Guidelines Transparencies • To avoid damaging the machine, use only transparencies designed for use in laser printers. • Transparencies used in the machine must be able to withstand 180 °C, the machine’s fusing temperature. • Place them on a flat surface after removing them from the machine.
  • Page 34 Notes • If you experience problems with paper feed, place one sheet at a time in the multi-purpose tray. • You can load previously printed paper. The printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feed, turn the paper around.
  • Page 35 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. If you are using paper, flex or fan the edge of the paper stack to separate the pages before loading. For transparencies, hold them by the edges and avoid touching the print side.
  • Page 36: Setting The Paper Size And Type

    Tips on using the multi-purpose tray • Load only one size of print media at a time in the multi-purpose tray. • To prevent paper jams, do not add paper when there is still paper in the multi-purpose tray. This also applies to other types of print media. •...
  • Page 37: Copying

    Copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Selecting the paper tray • Copying • Changing the settings for each copy • Changing the default copy settings • Using special copy features • Copying on both sides of paper •...
  • Page 38: Changing The Default Copy Settings

    Reduced or enlarged copy By using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass, or from 25% to 100% from the ADF. To select from the predefined copy sizes: Press Reduce/Enlarge.
  • Page 39: Id Card Copying

    Press OK or Start to begin copying. Note You cannot adjust the copy size using the Reduce/Enlarge button for making a 2- or 4- up copy. ID card copying Your machine can print 2-sided originals on one sheet of A4-, Letter-, Legal-, Folio-, Executive-, Oficio, B5- or A5-sized paper.
  • Page 40: Clone Copying

    Clone copying Your machine can print multiple image copies from the original document on a single page. The number of images is automatically determined by the original image and paper size. This copy feature is available only when you place originals on the scanner glass.
  • Page 41: Margin Shift

    Margin Shift The Margin Shift feature allows you to create a binding edge for the document. The image can be adjusted up or down on the page and/or shifted to the right or left. Press Copy. Place a single original face down on the scanner glass.
  • Page 42 Covers The machine automatically adds covers to your copied set using stock taken from a different tray than the copies. Press Copy. Place a single original face down on the scanner glass. For details about loading an original, see page 5.1. Press Menu until Copy Feature appears on the bottom line of the display and press OK.
  • Page 43: Copying On Both Sides Of Paper

    Copying on both sides of paper By using the Duplex button on your machine, you can set the machine to print copies on both sides of paper. Press Duplex. Load originals face up in the ADF. Press the Scroll buttons until the binding option you want appears. •...
  • Page 44: Basic Printing

    Click the Windows Start menu. For Windows 98/NT 4.0/2000/Me, select Settings and then Printers. For Windows XP, select Printers and Faxes. Double-click the Samsung SCX-6x22 Series icon. From the Document menu, select Cancel Printing (Windows 98/ Me) or Cancel (Windows NT 4.0/2000/XP). Note You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.
  • Page 45: Scanning

    Scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fax or email the files, upload them to your website, or use them to create projects that you can print.
  • Page 46: Scanning Using A Network Connection

    Note You can change the scanner properties of your machine and the scan settings from the Samsung Network Scan Manager window. Click Properties and set the options in each tab. Registering authorized users To use scanning to Email, FTP, or SMB, you need to register authorized users using SyncThru™...
  • Page 47 Press the Scroll buttons until NetScan appears on the bottom line of the display and press OK. Enter the ID you have set in the Samsung Network Scan Manager window and press OK. Enter the PIN you have set in the Samsung Network Scan Manager window and press OK.
  • Page 48: Scanning To Email

    Setting network scan timeout If the Network Scan program on your computer does not send a refresh request and does not scan a job within a specified timeout period, your machine cancels the scan job. You can change this timeout setting as needed.
  • Page 49: Changing The Settings For Each Scan Job

    Scanning to an SMB server You can scan an image and then send it to an SMB server. You need to set up parameters for access to SMB servers from SyncThru™ Web Service. See page 8.3. Before scanning, you can set the scan options for your scan job. See page 8.5.
  • Page 50: Configuring Group Email Numbers

    Configuring group email numbers Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine. Click Machine Settings, E-mail Setup and Group Address Book. Click Add. Select a group number and enter the group name you want. Select speed email numbers that will be included in the group.
  • Page 51: Scan On Both Sides Of Paper (Scx-6322Dn Only)

    Printing Address Book You can check your Address Book settings by printing a list. Press Address Book until Print appears on the bottom line of the display. Press OK. A list showing your one-touch dial settings, and the speed/group email entries print out. Scan on both sides of paper (SCX-6322DN only) By using the Duplex button on your machine, you can set the machine to scan on both sides of paper.
  • Page 52: Faxing

    Faxing This chapter gives you information about using your machine as a fax machine. This chapter includes: Sending a fax • Setting the fax header • Adjusting the document settings • Sending a fax automatically • Sending a fax manually •...
  • Page 53: Sending A Fax Automatically

    Recommended resolution settings for different original document types are described in the table below: Mode Recommended for: Standard Originals with normal sized characters. Fine Originals containing small characters or thin lines or originals printed using a dot-matrix printer. Super Fine Originals containing extremely fine detail.
  • Page 54: Confirming A Transmission

    Confirming a transmission When the last page of your original has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. For a list of error messages and their meanings, see page 1.4.
  • Page 55: Receiving Automatically In Fax Mode

    Press OK to save your selection. Press Stop/Clear to return to Standby mode. Notes • When the memory is full, the printer can no longer receive any incoming fax. Secure free memory to resume by removing data stored in the memory. •...
  • Page 56: Receiving In Secure Receiving Mode

    Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. When the machine completes learning, the display shows Completed DRPD Setup.
  • Page 57: Printing Received Faxes On Both Sides Of Paper

    Printing received faxes on both sides of paper You can set the machine to print received faxes on both sides of paper. Press Fax. Press Menu until Fax Setup appears on the bottom line of the display and press OK. Press the Scroll buttons to select Receiving and press OK.
  • Page 58: Sending A Delayed Fax

    Sending a delayed fax You can set your machine to send a fax at a later time when you will not be present. Press Fax. Load originals face up into the ADF, or place a single original face down on the scanner glass. For details about loading an original, see page 5.1.
  • Page 59: Polling

    Enter the job name you want and press OK. The original is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory. If an original is placed on the scanner glass, select Yes to add another page.
  • Page 60: Mail Box

    Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Forward appears and press OK. Press OK when Fax appears. Press the Scroll buttons until Send Forward appears and press Press the Scroll buttons to select On and press OK.
  • Page 61 Creating a Mailbox Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Mailbox Setup appears and press Press the Scroll buttons until Create displays on the bottom line and then press OK.
  • Page 62: Fax Setup

    Fax setup This chapter gives you information on setting up your machine for receiving and sending faxes. This chapter includes: • Changing the fax setup options • Changing the default document settings • Printing sent fax report automatically • Setting up Phone Book Changing the fax setup options Your machine provides you with various user-selectable options for setting up the fax system.
  • Page 63: Changing The Default Document Settings

    Option Description Auto When receiving a fax containing pages as long as Reduction or longer than the paper loaded in the paper tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. Turn on this feature if you want to automatically reduce an incoming page.
  • Page 64 Speed dial numbers You can store up to 240 frequently-used fax numbers in speed dial numbers. Forty (01-40) speed dial numbers are automatically stored as same numbers of one-touch dial numbers. Registering a speed dial number Press Fax. Press Address Book until New&Edit appears on the bottom line of the display and press OK.
  • Page 65 Enter the speed dial number you want to add or delete and press If you entered a new speed dial number, Add? appears. If you enter a speed dial number stored in the group, Delete? appears. Press OK to add or delete the number. Press OK when Yes appears to add or delete more numbers and repeat from step 4.
  • Page 66: E-Mail Setup

    E-mail setup The E-mail function on your machine allows you to send your documents as an e-mail message without going to a PC. The document is sent to the recipient's e-mail box as an attachment. This chapter includes: • Setting Up Your E-mail System •...
  • Page 67: Setting Up E-Mail Options

    Setting Up E-mail Options The system administrator customizes the e-mail system according to the operating environment. Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Email Setup appears and press OK. Press the Scroll buttons until the option you want to set displays on the bottom line.
  • Page 68: Ordering Supplies And Accessories

    Optional tray Cabinet Part number SCX-6320D8 To order Samsung-authorized supplies or accessories, contact your local Part number Samsung dealer or the retailer where you purchased your machine, or visit www.samsungprinter.com SCX-6320R2 information on calling for technical support. 12.1 <Ordering supplies and accesso-...
  • Page 69: Maintenance

    Maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Printing reports • Clearing memory • Cleaning your machine • Maintaining the toner cartridge • Maintenance Parts • Managing your machine from the website •...
  • Page 70: Cleaning Your Machine

    Press the Scroll buttons until the item you want to clear appears. Options Description All Settings Clears all of the data stored in memory and resets all of your settings to the factory default. Fax Setup Restores all of the fax options to the factory default.
  • Page 71: Maintaining The Toner Cartridge

    Wipe the underside of the scanner lid and white sheet until it is clean and dry. Close the scanner lid. sMaintaining the toner cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: •...
  • Page 72: Replacing The Toner Cartridge

    Pull the toner cartridge out. Thoroughly roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Caution Do not touch the green underside of the toner cartridge.
  • Page 73: Replacing The Drum Cartridge

    Turn the cartridge locking lever upwards to release the toner cartridge. Pull the toner cartridge out. Remove the new toner cartridge from its bag. Thoroughly roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Thoroughly roll the cartridge to assure maximum copies per cartridge.
  • Page 74 Open the front cover. Turn the cartridge locking lever upwards to release the toner cartridge. Pull the toner cartridge out. Note The toner cartridge must be removed to replace the drum cartridge. Pull the used drum cartridge out. Note Help the environment by recycling your used drum cartridge.
  • Page 75: Cleaning The Drum

    Reinstall the toner cartridge, and then lock the lever. Close the front cover, then the side cover. Note If you do not reset the counter, Drum Warning may appear before the current drum cartridge’s time is up. Cleaning the drum If there are streaks or spots on your print, the drum cartridge may require cleaning.
  • Page 76: Maintenance Parts

    If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Samsung’s SyncThru™ Web Service, an embedded web server. Use SyncThru™ Web Service to: • View the machine’s device information and check its current status.
  • Page 77: Checking The Machine's Serial Number

    Checking the machine’s serial number When you call for service or register as a user on the Samsung website, the machine’s serial number may be required. You can check the serial number by taking the following steps: Press Menu until Admin Setup appears on the bottom line of the display and press OK.
  • Page 78: Change Password

    Managing the Department Codes Press Menu until Admin Setup appears on the bottom line of the display and press OK. Press the Scroll buttons until Department Codes appears and press OK. Press the Scroll buttons until Management appears and press OK. The following options are available: - Department Mode: allows you to enable or disable the department code feature.
  • Page 79: Troubleshooting

    Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing document jams • Clearing paper jams • Understanding display messages • Toner cartridge-related messages • Solving other problems Clearing document jams When an original jams while passing through the ADF, [Document Jam] appears on the display.
  • Page 80: Clearing Paper Jams

    Close the document input tray. Then place the documents back into the DADF. Roller misfeed Open the scanner lid. Seize the misfed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands. Close the scanner lid.
  • Page 81: In The Optional Tray 2

    Pull the release lever to open the side cover. Note Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality. Carefully remove the misfed paper in the direction shown. Close the cover and insert the paper Tray. Lower the rear part of the Tray to align the rear edge with the corresponding slot of the machine, then insert it completely.
  • Page 82: In The Fuser Area Or Around The Toner Cartridge

    In the multi-purpose tray If the paper is not feeding properly, pull the paper out of the machine. Open and close the front cover to resume printing. In the fuser area or around the toner cartridge Note The fuser area is hot. Take care when removing paper from the machine.
  • Page 83 Open the front cover. Pull down on the fuser lever. This will release pressure on the paper. Turn the Jam Remove Lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area.
  • Page 84: Understanding Display Messages

    In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly. Press the release lever to open the side cover. Remove the jammed paper. Close the side cover. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided.
  • Page 85 Message Meaning Duplex Jam Paper has jammed Open/Close Door during duplex printing. File Access Login to the network Denied server was successful. However, access to the file on the network server was denied. File Name Exist The file name you have entered already exists.
  • Page 86 Message Meaning LSU Hsync Error A problem has Cycle Power occurred in the LSU (Laser Scanning Unit). Main Motor There is a problem Locked in the main motor. Mail Exceeds The mail size is larger than the Server Support supported size by SMTP server.
  • Page 87 Message Meaning Send Error There is a problem in DNS. (DNS) Send Error There is a problem in POP3. (POP3) Send Error There is a problem in SMTP. (SMTP) Send Error There is a problem on the network (Wrong Config) interface card.
  • Page 88: Toner Cartridge-Related Messages

    Toner cartridge-related messages Suggested solutions Install a toner cartridge. Install a Samsung-genuine toner cartridge, designed for your printer. Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations. Install a new genuine toner cartridge.
  • Page 89: Solving Other Problems

    Solving other problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper feeding problems Condition Suggested solutions Paper is jammed Clear the paper jam.
  • Page 90: Printing Problems

    Check the does not power switch and the power print. source. The machine is not Select Samsung SCX-6x22 selected as the Series PCL 6 as your default default printer. printer in your Windows. Check the machine for the following: •...
  • Page 91: Printing Quality Problems

    Condition Possible cause Suggested solutions The printer cable is Disconnect the printer cable machine loose or defective. and reconnect. Try a print job prints, but that you have already printed the text is successfully. If possible, wrong, attach the cable and the garbled, or machine to another computer incomplete.
  • Page 92 Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The drum inside the printer has probably been scratched. Remove the drum cartridge and install a new one. See page 13.5. If white vertical streaks appear on the page: •...
  • Page 93: Copying Problems

    Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. See page 5.3. • Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray. Back of printouts Check for leaking toner.
  • Page 94: Scanning Problems

    Condition Suggested solutions Image rubs off the • Replace the paper in the tray with paper copy easily. from a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Frequent copy •...
  • Page 95: Network Scan Problems

    To view the Help file, you need to have Internet the Help file. Explorer 4 service pack 2 or above. I cannot use the Check your operating system. Supporting Samsung operating systems are Windows 98/Me/NT 4.0/ Network Scan 2000/XP. Manager...
  • Page 96: Common Windows Problems

    Common Windows problems Condition Suggested solutions “File in Use” Exit all software applications. Remove all message appears software from the StartUp Group, then restart during installation. Windows. Reinstall the printer driver. “Error Writing to • Ensure that the cables are connected LPTx”...
  • Page 97: Common Linux Problems

    Common Linux problems Problem Possible Cause and Solution The machine does not • Check if the printer driver is installed in print your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list.
  • Page 98: Common Macintosh Problems

    Problem Possible Cause and Solution The machine does not • Check if a document is loaded into the scan machine. • Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning.
  • Page 99: Specifications

    Specifications This chapter includes: • General specifications • Printer specifications • Scanner and copier specifications • Facsimile specifications General specifications Item Description • SCX-6322DN: Up to 50 sheets (75 g/m bond) • SCX-6122FN: Up to 40 sheets (75 g/m bond) ADF document size •...
  • Page 100: Scanner And Copier Specifications

    Scanner and copier specifications Item Description Compatibility TWAIN standard / WIA standard Scanning method ADF/DADF and Flat-bed Color CCD (Charge Coupled Device) module Resolution Optical: 600 x 600 dpi (mono and color) Enhanced: 4,800 x 4,800 dpi Effective scanning Scanner glass: 356 mm length ADF: 356 mm Effective scanning...
  • Page 101: Index

    NDEX Numerics 2/4-up, special copy 6.2 accessories order information 12.1 Address Book group dial numbers 10.3 one-touch dial numbers 10.3 speed dial numbers 10.3 Address Book, use 8.5 ADF 1.2 ADF, load 5.1 alarm sound 2.3 Ans/Fax mode, receiving mode 9.4 background image, erase 6.4 book copy, special copy 6.4 booklet, special copy 6.4...
  • Page 102 network scan scanning 8.3 timeout, set 8.4 Network Scan program adding scanners 8.2 problems 14.17 network setup EtherTalk 3.2 IPX frame types 3.2 operating systems 3.1 TCP/IP 3.1 new toner notification, send 13.7 n-up (multiple pages per sheet) copying 6.2 one-touch dial numbers, set 10.3 originals jam, clear 14.1...
  • Page 103: Software Section

    Samsung Printer Software section...
  • Page 104 OFTWARE SECTION ONTENTS NSTALLING Chapter 1: Installing Printer Software ... 4 Installing Software for Local Printing ... 4 Installing Software for Network Printing ... 7 Reinstalling Printer Software ... 10 Removing Printer Software ... 11 ASIC Chapter 2: Printing a Document ... 12 Printing to a file (PRN) ...
  • Page 105 Using Onscreen Help File ... 26 Changing the Smart Panel Program Settings ... 26 CANNING Chapter 7: Scanning Using Samsung SmarThru Office ... 27 Using Samsung SmarThru Office ... 27 Uninstalling Samsung SmarThru Office ... 29 Using Onscreen Help File ... 29 Scanning Process with TWAIN-enabled Software ...
  • Page 106 SING RINTER IN Chapter 8: Getting Started ... 30 Installing the Unified Linux Driver ... 30 Installing the Unified Linux Driver ... 30 Uninstalling the Unified Linux Driver ... 31 Using the Unified Driver Configurator ... 32 Opening the Unified Driver Configurator ... 32 Printers Configuration ...
  • Page 107: Installing Printer Software In Windows

    Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software Installing Printer Software You can install the printer software for local printing or network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.
  • Page 108: Custom Installation

    If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.
  • Page 109 Click Next. • If necessary, select a language from the drop-down list. • View User’s Guide: Allows you to view the User’s Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you.
  • Page 110: Installing Software For Network Printing

    To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site. Otherwise, just click Finish. Installing Software for Network Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer.
  • Page 111 After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
  • Page 112 After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
  • Page 113: Reinstalling Printer Software

    Reinstalling Printer Software You can reinstall the software if installation fails. Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Repair and click Next The list of printers available on the network appears. Select the printer you want to install from the list and then click Next.
  • Page 114: Removing Printer Software

    Removing Printer Software Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Remove and click Next. You will see a component list so that you can remove any item individually. Select the components you want to remove and then click Next.
  • Page 115: Basic Printing

    Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Printing a Document • Printing to a file (PRN) • Printer Settings - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - About Tab - Printer Tab - Using a Favorite Setting...
  • Page 116: Printer Settings

    Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system.
  • Page 117: Paper Tab

    Paper Tab Use the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 12 for more information on accessing printer properties. Click the Paper tab to access various paper properties. Copies Copies allows you to choose the number of copies to be printed.
  • Page 118: Graphics Tab

    Graphics Tab Use the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 12 for more information on accessing printer properties. Click the Graphic tab to display the properties shown below. Resolution The Resolution options you can select may vary depending on your printer model.
  • Page 119: Extras Tab

    Extras Tab You can select output options for your document. See “Printing a Document” on page 12 for more information about accessing the printer properties. Click the Extras tab to access the following feature: Watermark You can create a background text image to be printed on each page of your document.
  • Page 120: Using A Favorite Setting

    Using a Favorite Setting The Favorites option, which is visible on each properties tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings as needed on each tab. Enter a name for the item in the Favorites input box. Click Save.
  • Page 121: Advanced Printing

    Advanced Printing This chapter explains printing options and advanced printing tasks. • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.
  • Page 122: Printing Posters

    Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.
  • Page 123: Printing On Both Sides Of Paper

    Printing on Both Sides of Paper You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. The options are: • Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.
  • Page 124: Using Watermarks

    Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.
  • Page 125: Using Overlays

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on Dear ABC any document. Overlays are often used to take the place of preprinted forms and letterhead paper.
  • Page 126: Using Windows Postscript Driver

    Using Windows PostScript Driver If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM.
  • Page 127: Sharing The Printer Locally

    Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help.
  • Page 128: Using Smart Panel

    Programs or All Programs → your printer driver name → Smart Panel. OTES • If you have already installed more than one Samsung printer, first select the printer model you want in order to use the corresponding Smart Panel. Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your printer name.
  • Page 129: Opening The Troubleshooting Guide

    Driver Setting (Only for Windows) You can use the printer properties window, which allows you to access all of the printer options you need for using your printer. For details, See “Printer Settings” on page 13. Opening the Troubleshooting Guide Using the troubleshooting guide, you can view solutions for error status problems.
  • Page 130: Scanning

    Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver. This chapter includes: •...
  • Page 131 •Working area - SmarThru Desktop: Created within the standard Windows folder My Documents. - Sort on Disk: Files of the folders which are not indexed will not be displayed in the Sort on Disk section. Sort type are Date, File Types, Latest Used. To add a folder for indexing, press Edit menu →...
  • Page 132: Uninstalling Samsung Smarthru Office

    Uninstalling Samsung SmarThru Office : Before beginning uninstallation, ensure that all applications are closed on your computer. From the Start menu, select Programs. Select SmarThru Office, and then select Uninstall SmarThru Office. When your computer asks you to confirm, read the statement and click OK.
  • Page 133: Using Your Printer In Linux

    • Configuring Printer Properties • Printing a Document • Scanning a Document Getting Started The supplied CD-ROM provides you with Samsung’s Unified Linux Driver package for using your machine with a Linux computer. Samsung’s Unified Linux Driver package contains printer and scanner drivers, providing the ability to print documents and scan images.
  • Page 134: Uninstalling The Unified Linux Driver

    When the installation is complete, click Finish. The installation program has added the Unified Driver Configurator desktop icon and Samsung Unified Driver group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is...
  • Page 135: Using The Unified Driver Configurator

    Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.
  • Page 136: Scanners Configuration

    • Add Class... : Allows you to add a new printer class. • Remove Class : Removes the selected printer class. Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Samsung MFP devices, change device properties, and scan images. Switches to Scanners configuration.
  • Page 137: Configuring Printer Properties

    Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties.
  • Page 138: Printing Files

    To abort the current job, click Cancel. Printing Files You can print many different types of files on the Samsung machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.
  • Page 139: Using The Image Manager

    The document is scanned and the image preview appears in the Preview Pane. Drag the pointer to set the image area to be scanned. Change the scan options in the Image Quality and Scan Area sections. •Image Quality: allows you to select the color composition and the scan resolution for the image.
  • Page 140 You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Allows you to scroll through the image. Crops the selected image area. Zooms the image out. Zooms the image in.
  • Page 141: Using Your Printer With A Macintosh

    Double-click the Samsung MFP on your Macintosh desktop. Double-click the MAC_Installer folder. Double-click the MAC_Printer folder. For Mac OS 10.3 or higher, double-click the Samsung MFP Installer OSX icon. Click Continue. Click Install. After the installation is finished, click Quit.
  • Page 142: Setting Up The Printer

    SEC000xxxxxxxxx from the printer box, where the xxxxxxxxx varies depending on your machine. Click Add. If Auto Select does not work properly, select Samsung in Printer Model and your printer name in Model Name. Your machine appears on the Printer List and is set as the default printer.
  • Page 143: Printing

    Printing OTES • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CD- ROM.
  • Page 144: Printing Multiple Pages On One Sheet Of Paper

    Printer Features Setting The Printer Features tab provides options for selecting the paper type and adjusting print quality. Select Printer Features from the Presets drop-down list to access the following features: ▲ Mac OS 10.3 Image Mode Image Mode allows the user to enhance printouts. The available options are Normal and Text Enhance.
  • Page 145: Duplex Printing

    Duplex Printing You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are: Long-Edge Binding: Which is the conventional layout used in book binding. Short-Edge Binding: Which is the type often used with calendars.
  • Page 146 OFTWARE SECTION NDEX advanced printing, use 18 booklet printing 19 canceling scan 29 document, print Macintosh 40 Windows 12 double-sided printing 20 Extras properties, set 16 favorites settings, use 17 Graphics properties, set 15 help, use 17 install printer driver Macintosh 38 Windows 4 installing...
  • Page 147 scanning Linux 35 SmarThru 27 TWAIN 29 WIA driver 29 scanning from Macintosh 42 setting darkness 15 favorites 17 image mode 15 resolution Macintosh 41 Windows 15 toner save 15 true-type option 15 software install Macintosh 38 Windows 4 reinstall Windows 10 system requirements Macintosh 38...
  • Page 148 Rev. 2.00...

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