Customer Assistance For Text Telephone (Tty) Users; Customer Assistance Offices; Roadside Assistance Program; Calling For Assistance - Saab 9-7X Owner's Manual

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Saab has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Saab by dialing: 1-866-612-0380. (TTY users in Canada
can dial 1-800-263-3830.)

Customer Assistance Offices

Saab encourages customers to call the toll-free number
for assistance. However, if a customer wishes to write or
e-mail Saab, refer to the addresses below.
United States — Customer Assistance
Saab Customer Assistance Center
Saab Automobile USA
P.O. Box 33166
Detroit, MI 48232-5166
www.Saabusa.com
1-800-955-9007
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-852-9001
7-6
Canada — Customer Assistance
General Motors of Canada, Limited
Customer Assistance Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-1999 (English and French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800

Roadside Assistance Program

For U.S. purchased vehicles, call 1-800-852–9001.
For Canadian purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.

Calling for Assistance

When calling Roadside Assistance, have the following
information ready:
•
Your name, home address, and home telephone
number
•
Telephone number of your location
•
Location of the vehicle
•
Model, year, color, and license plate number of the
vehicle
•
Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•
Description of the problem