Abnormal Printing; Spool Error - Samsung SCX-6320F/XEC Service Manual

7.6.3 Abnormal Printing

• Description : The printing is not working properly even when the cable has no problem. (even after the cable is
replaced) If the printer won't work at all or the strange fonts are repeated, the printer driver may be
defective or wrong setup in the CMOS Setup.
Check and Cause
1. Set up the parallel port in the CMOS SETUP.
2. Printer Driver Error.
3. Error message from insufficient memory.
(The printing job sometimes stops or due to
insufficient virtual memory, but it actually comes
from the insufficient space of the hard disk.)

7.6.4 SPOOL Error

• Description : To spool which stands for "simultaneous peripheral operations online" a computer document or task
list (or "job") is to read it in and store it, usually on a hard disk or larger storage medium so that it can
be printed or otherwise processed at a more convenient time (for example, when a printer is finished
printing its current document).
Check and Cause
1. Insufficient space of the hard disk in the directory
assigned for the basic spool.
2. If the previous printing error not solved.
3. When expected to collide with other program.
4. When an application program or the printer driver
is damaged.
5. When some files related to OS are damaged or
virus infected.
6. Memory is less than suggested one.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown.
Select the document to be deleted and check the delete menu.
If you intend to delete the current document being printed, the data being transferred to the printer will be put out and
then the document is removed. Before choosing the document, the menu is still inactive.
Or put the document out of the list and repeat the routine as in the above or finish the spool manager.
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Solution
1. Select SPP(Normal) or ECP LPT Port the among ECP, EPP or
SPP in the CMOS Setup.
2. Check the printer in My Computer.(to see if the printer driver is
compatible to the present driver or delete the old driver, if defective
and reinstall the new driver)
3. Delete the unnecessary files to secure enough space of the hard
disk and start printing job again.
Solution
1. Delete the unnecessary files to provide more space to start printing
job.
2. If there are some files with the extension name of ****.jnl, Delete
them and Reboot the Windows to restart printing job.
3. Shut down all other programs except the current one, if possible.
4. Delete the printer driver completely and reinstall it.
5 After rebooting the computer, check for viruses, restore the dam-
aged files and reinstall the program to do the printing job.
6. Add up enough memory to the PC.
Troubleshooting
Service Manual
7-33