Troubleshooting - Dometic 8700 Series Operation Manuals

Masterflush macerator toilet
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Troubleshooting

RAW WATER SYSTEM
Parts required:
1 . Close intake and discharge seacocks . See Hazard of Flooding risks in this manual .
2 . Turn off power to toilet .
3 . Disconnect and drain intake hose, discharge hose, and in-line filters .
4 . Connect 0 .625 in . (16 mm) ID hose to raw water pump intake and 1 .5 in . (38 mm) ID hose to toilet
discharge .
5 . Place one container under hose connected to toilet's discharge .
6 . Place hose connected to intake pump into bucket with antifreeze and pour antifreeze in other
container .
7 . Turn on power to toilet and flush until antifreeze is removed from toilet .
8 . Disconnect power to toilet and reconnect all intake and drain hoses .
8
Troubleshooting
Problem
1 . Flush cycle operates correctly
but water in the bowl empties
slowly or not at all .
2 . Macerator pump makes
unusually loud noise or
continually trips breaker .
3 . Flush cycle is not activated
after pushing on flush switch or
handle .
4 . Insufficient or no water enters
the bowl .
5 . Insufficient water flow during
bidet operation .
10
• 1 .5 in . (38 mm) ID hose, about 3 ft . (1 m) long
• 0 .625 in . (16 mm) ID hose, about 3 ft . (1 m) long
• two containers
a . Discharge piping is pinched or
kinked .
b . Discharge piping is too high .
(Remember, all upward vertical
loops should not exceed a total
of 9 .8 feet / 3 m in height .)
c . The macerator pump or
discharge piping is blocked .
a . Foreign material in pump
chamber .
a . Holding tank is full and signal
from tank has shut down
electrical power to toilet .
b . Electrical power to toilet is shut
off or disrupted .
c . Flush switch is malfunctioning .
d . Circuit board in control module is
malfunctioning .
a . Water supply line is pinched or
kinked .
b . Screen in water valve is blocked .
c . Intake water filters are blocked
(in raw water system) .
d . Water valve is malfunctioning .
a . Clogged inlet screen at hot or
cold connection at toilet/bidet
mixer valve .
b . Clogged aerator in bidet nozzle
inside toilet bowl .
c . Toilet/bidet mixer valve assembly
is not functioning properly .
Dometic 8700 Series MasterFlush Toilet
Possible Cause
Service Instruction
a . Check discharge piping .
b . Reroute discharge piping .
c . Close seacocks and clear
blockage .
a . Close seacocks and clear foreign
material .
a . Empty holding tank .
b . Check wiring and circuit
breakers (or fuses) .
c . Replace flush switch .
d . Replace control module .
a . Check water supply line .
b . Clear blockage at water valve .
c . Clear water filters .
d . Replace water valve .
a . Disconnect water lines from
mixer valve and clean screens .
b . Unthread aerator nozzle and
clean .
c . Replace mixer valve assembly .

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Masterflush 8700 series

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