Polycom RealPresence Trio 8800 Quick User Manual page 2

Muting the Microphone
To mute the phone's microphones during a call, press the
MUTE icon on the screen, or touch one of the three mute
buttons on the phone. The mute buttons will change from green
to red to indicate that the microphones are off.
To resume normal conversation, press the mute buttons or the
MUTE icon a second time, and the buttons will turn green.
Placing a call on Hold
While you are engaged in a conversation, you can press the
HOLD icon to place the current call on hold. The icon changes
from black to red, and the mute buttons flash red to indicate that
a call is on hold.
To resume the call, press the red RESUME icon.
Transferring a Call
When you are engaged in a conversation with another person,
you can transfer that call to another phone. There are two
methods of call transfer, called attended transfer and blind
transfer.
An attended transfer allows you to converse with the person at
the destination before you actually transfer the call. This feature
places the first call on hold and places a second call to the
destination phone, so that you can advise them of the incoming
call.
A blind transfer immediately transfers the call to the destination.
Either type of transfer can be made to an internal extension or
to an external phone, including mobile phones.
To perform an attended transfer, press the transfer icon, enter
the number of the destination phone, and press the green dial
icon. Advise the answering party that you are about to transfer
a call to them, and press the complete transfer icon. The call
will be transferred, and your phone will be disconnected from
the call.
To perform a blind transfer, press the blind transfer icon and dial
the desired number. The call will be transferred as soon as you
press the green dial icon.
Setting User Preferences
You can use the settings screen to change several options on
your phone, including the backlight brightness and duration,
and the ring tone.
Select the settings icon, and then press basic. Choose the
setting you with to change, and follow the instructions on the
screen.
Do Not Disturb (DND) Mode
When the phone is in Do Not Disturb mode, incoming calls are
immediately sent to voicemail or to find me follow me if it is
configured on your system. To select this option, select settings,
then features, and Do Not Disturb. Touch the "enable" button at
the bottom of the screen.
When DND mode is selected, you will see a small icon at the top
right corner of the screen display.
To turn DND off, follow the steps above, and select "disable".
Call Recording
The Trio 8800 can record calls on an attached USB flash drive.
Recordings are stored as .wav files on the USB flash drive,
and you can record up to four hours in one file. You can replay
recordings on the phone, or on any device that can play WAV
files.
Note: Local laws may require you to notify the other parties on
the call that you are recording the call.
To record a call, follow these steps:
1. Place or answer the call
2. Press the menu icon at the top left of the screen, and select
Start Recording. The status line at the top of the screen
will say (something) to remind you that the call is being
recorded.
3. To pause the recording, press the menu icon, and select
"pause recording" from the pull-down menu. To resume a
paused recording, press the menu icon and select "resume
recording" from the menu.
4. To stop recording, press the menu icon, and select "stop
recording" from the pull-down menu, or disconnect the call.
If the other party disconnects first, the recording will stop
automatically.
Do not remove the USB flash drive while recording. The file being
recorded will be incomplete and cannot be played back later. If
you remove the USB flash drive while recording, you can also
corrupt or damage the flash drive.
To play back a recorded call:
1. Press the Settings icon, then select features, and
Removable Storage Media.
2. Select "Browse Recordings"
3. Locate the call you wish to play back
4. Touch the file name, and select "Open"
5. Select Play.
Note that you cannot play back recordings during an active
phone call.
Conference Calling
You can use your phone to conduct conference calls with up to
five parties. To set up a conference call, follow these steps:
1. Call the first party you wish to join the call. When the other
party answers, let them know that you are setting up a
conference call, and that you will put the call on hold.
2. Press the add icon on your phone. The first call will be
placed on hold. Dial the number for the second party to join
your call. When the called party answers, announce that you
are setting up a conference call, and then press the merge
calls icon to begin the conference call.
3. When you are engaged in a conference call, you can press
the add participant icon to add more parties – up to four plus
yourself - to the call.
To leave the call, press the Hang Up icon. If you leave the
call, the other parties will remain connected to one another. To
disconnect all parties from the call, press the ... icon next to each
participant, and then select Hang Up from the pop-up menu. .
Connecting a Bluetooth Device
You can pair and connect your Bluetooth-capable phone or tablet
with the conference phone. To enable Bluetooth, press the Blue-
tooth icon on the main screen, then turn Bluetooth on.
To connect a Bluetooth device:
On your device, turn on Bluetooth and select the RealPresence
Trio 8800 in the list of available devices.
To connect a Bluetooth device using NFC:
1. Enable NFC on your device.
2. Tap and hold your device for two seconds above the NFC
symbol on the system.
3. Confirm that your device is paired and connected to the Real-
Presence Trio 8800.
Placing Calls over Bluetooth
If your mobile phone is connected to the RealPresence Trio 8800
using Bluetooth or NFC, you can place a call on your mobile
phone and use the system as the speakerphone for the call.
To place a call over Bluetooth:
1. On your mobile phone, place a call to a contact.
2. On the call screen, select the RealPresence Trio 8800 as your
audio source.