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Troubleshooting
Most problems you encounter with your TV/VCR you can correct by consulting the Troubleshooting list that follows.
General TV/VCR Problems
TV/VCR won't turn on
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Press the ON•OFF button to turn on the TV/VCR.
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Make sure the TV/VCR is plugged in.
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Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
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Something might be wrong with your remote control. Press the POWER button on the front of the TV/VCR. If the TV turns on, go to
page 36 for remote control solutions.
Controls don't work
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Unplug the TV/VCR for two minutes and then plug it back in. Turn the TV on and try again.
TV/VCR turns off unexpectedly
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Sleep timer or the On/Off timer may have been activated. Go to page 27 or 30 for instructions.
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Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV/VCR on again.
If this happens frequently, the voltage in your house may be abnormally high or low.
TV/VCR turns on unexpectedly
•
On/Off timer may have been activated. Go to page 30 for instructions.
Blank screen
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Try another channel.
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Check picture adjustments. Go to page 31 for instructions.
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Make sure the line input is not selected. Repeatedly press INPUT on the remote to switch between audio/video input jacks and
tuner.
No sound, picture okay
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Press the volume up to increase the sound.
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Maybe sound is muted. Press the volume up button to restore sound.
No picture, no sound but TV is on
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Maybe the TV/CATV setting is set to the wrong position. Go to page 11 for instructions.
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The channel might be empty — change channels.
Sound okay, picture poor
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Make sure all of the cables are firmly connected to the jacks.
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Try adjusting sharpness function to improve weak signals. Go to page 31 for instructions.
Can't select certain channel
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Channel may be blocked in the V-CHIP SET menu.
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If using the VCR, make sure the TV/VCR is in the correct mode (press the TV button).
Clock is wrong
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Power interruption. Need to reset the clock. Go to page 10 for more information.
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Clock was not set accurately (check AM/PM and date). Go to page 10 for more information.
Auto channel search not searching properly
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Make sure all of the cables are firmly connected to the jacks.
•
Signal type may not be set properly. If you have cable, make sure the cable type is chosen. Go to page 10 for instructions.
Black box appears on the screen
•
Closed-captioning might be on. Check the Closed-Caption Display. Go to page 27 for more instructions.
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Chapter 4
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