Motorola DCT700 Installation Manual page 29

Error Codes
A sequence of LED flashes communicates errors when errors occur. The errors associated flash
sequences, causes, and remedies are:
Code Flash Sequence
E 00 None; no error condition exists
E 01 LED flashes on and off
MESSAGES
E 02 Repeating series of two
LED flashes, separated by a
pause
E 03 Repeating series of three
LED flashes, separated
MESSAGES
by a pause
E 04 Repeating series of four
LED flashes, separated by a
pause
E 07 Repeating series of seven
LED flashes, separated
MESSAGES
by a pause
E 08 Repeating series of eight
LED flashes, separated
MESSAGES
by a pause
E 09 Repeating series of nine
LED flashes, separated
MESSAGES
by a pause
E 10 LED flashes on and off;
POWER
LED remains off
MESSAGES
E 11 LED flashes once;
POWER
LED flashes once
MESSAGES
E 12 LED flashes once;
POWER
LED flashes twice
MESSAGES
E 13 LED flashes once;
POWER
LED flashes three times
MESSAGES
E 14 LED flashes once;
POWER
LED flashes four times
MESSAGES
E 15 LED flashes once;
POWER
LED flashes five times
MESSAGES
E 16 LED flashes once;
POWER
LED flashes six times
MESSAGES
E 17 LED flashes once;
POWER
LED flashes seven
MESSAGES
times
Only the ALPS TDER1-0001 A appears on the on-screen display.
Cause
Indicates normal condition after
initialization
The set-top did not receive a
connect message
Init Error
MESSAGES
DRAM error
DP-SRAM error
MESSAGES
ROM verification failure
Faulty RAM, ROM, EEPROM, or
POST failure (this is a hardware
failure)
Dead battery or the memory has
not been initialized; occurs if the
battery fails to keep the RAM
alive during power-down; causes
set-top to be disconnected
Invalid serial number
Invalid unit address
POST failed
Sys_boot initialization failure
System startup failure
TSI structure is corrupted
Bad flash number specified for
Initiate Flash Platform
Bad platform validation
step number
Diagnostics B-5
Remedy
Not applicable
Restore out-of-band signal
Send a connect message
The set-top needs a power
cycle to recover
Not used at this time
Not used at this time
Power cycle the set-top; if
repetitive, return for repair
Return the set-top
for repair
Return the set-top for
repair; requires factory
initialization message
Not used at this time
Return the set-top for
repair; requires a unit
creation message
Not used at this time
Power cycle the set-top; if
repetitive, return for repair
Power cycle the set-top; if
repetitive, return for repair
Power cycle the set-top; if
repetitive, return for repair
Error logged, ignore
Error logged, ignore
DCT700 Installation Manual