Warranty And Repair; Limited Warranty; Return/Repair - Altec Lansing ALP-XP400 User Manual

Warranty and Repair:

All Altec Lansing products are designed and manufactured to the highest standards in the industry. With
proper care and maintenance, your product will provide years of reliable service.

Limited Warranty

A. Altec Lansing guarantees its products to be free from defects in materials and workmanship for one
(1) year from the original purchase date.
B. This limited warranty does not cover damage or failure caused by abuse, misuse, abnormal use,
faulty installation, improper maintenance or any repairs other than those provided by Altec Lansing.
C. There are no obligations of liability on the part of Altec Lansing for consequential damages arising
out of or in connection with the use or performance of the product or other indirect damages with
respect to loss of property, revenues, of profit, or costs of removal, installation, or reinstallation. All
implied warranties for Altec Lansing, including implied warranties for fitness, are limited in duration to
one (1) year from the original date of purchase, unless otherwise mandated by local statutes.

Return/Repair

A. In the U.S.A., please call our helpful Customer Service Representatives at (888) 703-2307, and they
will be happy to give you a Return Authorization Number (RA#) and the address of an authorized
service center closest to you.
B. After receiving an RA#, include a copy of the original sales receipt, with defective product and a
description of the defect. Send by insured freight to: Altec Lansing and use the address provided by your
customer service representative. Your RA# must be written on the outside of the package, or processing
will be delayed indefinitely!
C. Service covered under warranty will be paid for by Altec Lansing and returned to you. For non-war-
rantied products, Altec Lansing will repair your unit after payment is received. Repair charges do not
include return freight. Freight charges will be added to the repair charges.
D. On warranty service, you pay for shipping to Altec Lansing, we pay for return shipping within the
continental United States. Alaska, Hawaii, Puerto Rico, Canada, Bahamas, and the Virgin Islands will
be charged for freight.
E. Please allow 2-3 weeks for return of your product. Under normal circumstances your product will
spend no more than 10 working days at Altec Lansing. We are not responsible for shipping times.
Parts of the design of this product may be protected by worldwide patents. Information in this manual
is subject to change without notice and does not represent a commitment on the part of the vendor.
Altec Lansing shall not be liable for any loss or damage whatsoever arising from the use of information
or any error contained in this manual. No part of this manual may be reproduced, stored in a retrieval
system or transmitted, in any form or by any means, electronic, electrical, mechanical, optical, chemical,
including photocopying and recording, for any purpose without the express written permission of Altec
Lansing. It is recommended that all maintenance and service on this product is performed by Altec
Lansing or its authorized agents. Altec Lansing will not accept liability for loss or damage caused by
maintenance or repair performed by unauthorized personnel.
© 2018 AL Infinity, LLC. All rights reserved. ALTEC LANSING; HORN Design and related logos are registered trademarks of AL Infin-
ity and used under license; Bluetooth logo is a registered trademark of Bluetooth SIG;The N-Mark is a trademark or registered trademark
of NFC Forum, Inc. in the United States and in other countries; The Bluetooth range is affected by walls, obstructions, and movement. For
optimal performance, place the product in the center of the room so it is unobstructed by walls, furniture, etc;
Battery life may vary.
This device complies with Part 15 of the FCC rules. An operation is subject to the following two conditions:
(1) this device may not cause harmful interference. and (2) this device must accept any interference received, including interference that
may cause undesired operation.