Suburban SW10P Service Training Manual
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Suburban SW10P Service Training Manual

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Summary of Contents for Suburban SW10P

  • Page 1 Suburban Water Heater Service & training Manual...

  • Page 2: Table Of Contents

    SW4P ..............................29 SW4D, SW6D, SW6DE .......................... 30 SW6DEM ..............................32 SW6P, SW6PR, SW6PE, SW6PER ....................... 33 SW10P, SW10PR, SW10PE, SW10PER ....................34 SW10DEM, SW12DEM, SW16DEM ...................... 35 SW10D, SW10DE, SW12D, SW12DE, SW16D, SW16DE ..............36 SW6DEL, SW10DEL, SW12DEL, SW16DEL ..................38 NOTES ................................

  • Page 3: Introduction

    This Service and Training Manual provided by the Suburban Products Factory Service Department is intended to be used by qualified service technicians only as a valuable tool in terms of product identification, troubleshooting and diagnosis of service issues, and as an outline for information concerning proper procedures for filing warranty service claims.

  • Page 4: Product Overview

    The Suburban water heater has a fast recovery time and fewer cool water cycles. 6, 10, 12 and 16 gallon water heaters have 12,000 BTU/h input and a recovery rate of 10.2 gallons per hour.
  • Page 5 Suburban rv Water Heater iDentiFicatiOn eXaMPle OF MODel nuMber eXPlinatiOn Motor Aid Heat Exchanger 120 Volt AC Heating Element 12 Volt DC Direct Spark Ignition Gas Heating System Tank Capacity (US Gallons) Suburban Water Heater eXaMPle Serial nuMber DeScriPtiOn Sample Serial number:...

  • Page 6: Spec Sheet

    Suburban rv Water HeaterS MODEL NOM. BTU/h Shipping SPec SHeet NUMBER GALS. INPUT Height Width Depth Weight STANDARD PILOT SW4P 9,000 12-11/16” 12-11/16” 16-1/8” SUPER PERFORMANCE PILOT SW6P 12,000 12-11/16” 12-11/16” 19-3/16” SW10P 12,000 16-7/32” 16-7/32” 20-1/2” SUPER PERFORMANCE PILOT WITH RE-IGNITOR...

  • Page 7: Installation Instructions

    inStallatiOn inStructiOnS Minimum clearance is 0” from combustible construction on sides, top, floor and rear as listed in the installation manual for your specific model. Provide room for access to rear of heater for servicing. Provide an opening flush with floor in outer wall of coach. Wall of coach should be framed as shown in Figure 1. Maintain inside dimensions listed below.

  • Page 8: Installation Of Exterior Door

    inStallatiOn uSing FluSH MOunt FraMe anD DOOr (4, 6, 10, 12 & 16 Gallons) A. Position heater into framed opening. Slide unit into opening until the front of the control housing is flush with the exterior coach skin as illustrated. B.
  • Page 9 inStallatiOn uSing raDiuS FraMe anD DOOr (4 and 6 Gallon Only) A. Position heater into framed opening as illustrated. B. On mesa or yoder type sidewalls, flatten the wall area around the opening. C. Caulk around framed opening (trailer skin) as illustrated in Figure 3. D.

  • Page 10: Water Connections

    MaKing Water cOnnectiOnS A. Water connections are made at the rear of the water heater. Refer to Figure 4. Connect the hot and cold water lines to the 1/2” female pipe fitting provided on rear of tank. These fittings are marked “HOT” and “COLD”.
  • Page 11 HEATER MUST BE REPLACED, IT MUST BE REPLACED WITH 18 GA., CODE COLOR 105°C WIRE OR IT'S EQUIVALENT. SUBURBAN MANUFACTURING COMPANY, DAYTON, TENNESSEE 120 V.A.C SINGLE PHASE - 1440 WATT ELEMENT - 60 CYC LE BLACK TOTAL CONNECTED WATTS = 1440 - AMPS = 12 WHITE MODULE BD.

  • Page 12: Pilot Ignition

    FOr PilOt MODelS OPERATING AND LIGHTING INSTRUCTIONS APPLICABLE TO MODELS SW4P • SW6P • SW10P • SW6PE • SW10PE Warning! If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

  • Page 13: Pilot Ignition With Re-Igniter

    ligHting inStructiOnS FOr reignitOr MODelS OPERATING AND LIGHTING INSTRUCTIONS APPLICABLE TO MODELS SW6PR • SW10PR • SW6PER • SW10PER Warning! If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. 1.

  • Page 14: Volt Dc Direct Spark Ignition

    OPerating inStructiOnS FOr DSi MODelS Warning! iF YOu DO nOt FOllOW tHeSe inStructiOnS eXactlY, a Fire Or eXPlOSiOn MaY reSult cauSing PrOPertY DaMage, PerSOnal injurY Or lOSS OF liFe. Warning! beFOre OPerating Water Heater, be Sure tanK iS FilleD WitH Water. See “SaFetY WarningS.”...

  • Page 15: 120 Volt Dc Direct Spark Ignition

    OPerating inStructiOnS FOr 120 volt DSi MODelS FOr YOur SaFetY reaD beFOre ligHting WARNING! If the user of this appliance fails to maintain it in the condition in which is was shipped from the factory or if the appliance is not used solely for its intended purpose or if appliance is not maintained in accordance with the instruction in this manual, then the risk of a fire and/or the production of carbon monoxide exists which can cause personal injury, property damage or loss of life.

  • Page 16: Direct Spark Ignition Sequence Of Operation & Troubleshooting Information

    Suburban DSi Water Heater SeQuence SeQuence OF OPeratiOn Fault elaPSeD tiMe FunctiOn tiMe ON/OFF switch controls operating circuit to the Water Heater. • NO RESET LIGHT Seconds When the thermostat closes power is applied to the module board. The reset 15-18 light will illuminate.
  • Page 17 OF OPeratiOn & trOubleSHOOting cHart teSt PrOceDureS cOrrective actiOn • Confirm power present at ON/OFF Switch ............Confirm and correct power supply. (10.5 volt DC min - 13.5 volt DC max) • Confirm that thermostat and ECO are closed, and that power is present at ..Reset ECO if open, confirm that water thermostat in tank is cold, replace thermostat if...

  • Page 18: Electric Heating Operating Instructions

    OPerating inStructiOnS FOr unitS WitH electric eleMent Electric water heaters are designed to operate with a minimum amount of service problems; however, proper operation and care is essential. By far the most common trouble with electric water heaters results from energizing the water heater before it is filled with water.

  • Page 19: Electric Element

    ANODE PROTECTION - WATER HEATER Each Suburban water heater is equipped with a replaceable anode rod. The sacrificial anode, equalizes aggressive water action providing cathodic protection for the tank. The anode rod is a very important factor in tank life and should only be removed for inspection or draining.

  • Page 20: Temperature & Pressure Relief Valve

    When the pressure of the water system exceeds the relieving point of the P & T Valve, the valve will relieve the excess pressure. Suburban recommends that a check valve not be installed directly at the inlet to the water heater tank. This will increase weeping of the pressure relief valve.

  • Page 21: On/Off Power Switch (Dsi)

    WATER HEATER ON/OFF SWITCH ASSEMBLY 1. Switch that supplies 12 VDC to water heater. 2. Illuminating light to show no ignition. RESET THERMOSTAT AND ECO SWITCH 1. A surface mount device that regulates water temperature at a preset temperature. 2. High temperature limit (E.C.O.) used as a re-setable cut-off device. 3.

  • Page 22: Dsi Gas Valve

    DIRECT SPARK MODEL GAS SOLENOID VALVE 1. A 12 VDC device that regulates flow of gas. 2. Redundant valve. OHMS Value: 30 - 50 .5 Amps BURNER 1. A gas and air mixing tube that regulates flow of gas from gas valve through orifice to produce flame.

  • Page 23: General Water Heater Information

    general Water Heater inFOrMatiOn DRAINING AND STORAGE INSTRUCTIONS If RV is to be stored during winter months, the water heater must be drained to prevent damage from freezing. 1. Turn off electrical power to water heater either at the switch from the electrical element or a breaker. 2.

  • Page 24: Warranty Information

    SERVICE AGENCY FOR WARRANTY REPAIRS; SUCH PAYMENTS WILL NOT BE REIMBURSED. Suburban reserves the right to examine the alleged defect in the water heater or component parts, and it is the owner’s obligation to return the water heater and/or component parts to Suburban or its representative. When returning a water heater, it must include all component parts and the serial number plate.

  • Page 25: Warranty Policy Terms & Procedures

    SUBURBAN MANUFACTURING COMPANY 676 Broadway Street Dayton, Tennessee 37321 Suburban strives to process and reimburse all service agencies as soon as possible. Please be sure to follow the warranty claim process listed above to insure your claim is processed quickly.

  • Page 26: Flat Rate Schedule

    3. Please hold all field scrapped parts for 60 days for possible inspection. 4. Freight charges must be prepaid on all returns. To obtain parts tags - contact Suburban Manufacturing Company at 423-775-2131 or via e-mail at info1@suburbanmfg.com. FLAT RATE SCHEDULE All flat rates include diagnostic/set-up time and gas leak test.
  • Page 27 *Valve, Burner ..............................Control Panel ............................... Hinge, Door ..............................Regulator ..............................Burner, Top ..............................*Parts required to be returned for warranty. SUBURBAN SLIDE-IN COOKTOPS Manifold Assembly ............................*Valve, Burner ..............................Control Panel ............................... *Regulator..............................Burner, Top ..............................*Parts required to be returned for warranty.

  • Page 28: Application Note: Flame Current Measurement

    aPPlicatiOn nOte FLAME CURRENT MEASUREMENT LOCAL FLAME SENSING (Single Spark and Sense) With power off, connect a DC micro ammeter (D’Arsonval movement type) as shown in the diagram below. (The meter should be protected from high voltage surges which could damage the meter movement. A 1.5µF 200 volt film capacitor across the meter terminals or lead wires will provide adequate protection).

  • Page 29: Sw4P

    PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST FOR MODEL SW4P Only factory authorized parts are to be used. Do not attempt to repair defective parts. When ordering repair parts from your dealer or a distributor, always give the following information: 1. Part Number (Not Item No.) 2.

  • Page 30: Sw4D, Sw6D, Sw6De

    PARTS ILLUSTRATION FOR MODELS SW4D, SW6D, SW6DE MODEL & SERIAL NO. PLATE NUMERO DE MODELE NOMERO DE SERIE...
  • Page 31 REPLACEMENT PARTS LIST FOR MODELS SW4D, SW6D, SW6DE Item PART NUMBER Description SW4D SW6D SW6DE Module Board ......................520814 520814 520814 Cover, Module Board ....................090487 090487 090487 Bushing, Snap 1/2”.......................---------- 070270 070270 Bushing, Strain Relief 5/8” ...................230216 230216 230216 D.C.

  • Page 32: Sw6Dem

    PARTS ILLUSTRATION AND REAPLACEMENT PARTS LIST FOR MODEL SW6DEM Item Part Number Item Part Number Description SW6DEM Description SW6DEM Cover, Module Board .............090340 Cover, Element ..............090445 Cover, Junction Box (12 V.D.C.) ........090344 Gasket, Element Cover ..........070988 Screw 10-32 x 3/8 (Green) ..........121702 Burner Assembly with orifice .........010843 Switch, Lamp and Plate Assembly .......232589 1/4 Loxit Nut (Manifold to Valve) ........171463...

  • Page 33: Sw6P Sw6Pr Sw6Pe Sw6Per

    PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST FOR MODELS SW6P, SW6PR, SW6PE, SW6PER Item Part Number Description SW6P SW6PR SW6PE SW6PER Reignitor Support (2 Required) ......................... --------- 121864 --------- 121864 Reignitor ..............................--------- 232720 --------- 232720 Back Assembly, Flue Collector .........................101682 101682 101682 101682 Front, Flue Collector ..........................101683...

  • Page 34: Sw10P Sw10Pr Sw10Pe Sw10Per

    PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST FOR MODELS SW10P, SW10PR, SW10PE, SW10PER Item Part Number Description SW10P SW10PR SW10PE SW10PER Reignitor ..............................---------- 232720 ---------- 232720 Reignitor Support (2 Required) ........................---------- 121864 ---------- 121864 Flue Collector Back Assembly Complete ....................101675 101676...

  • Page 35: Sw10Dem Sw12Dem Sw16Dem

    PARTS ILLUSTRATION AND REPLACEMENT PARTS LIST FOR MODELS SW10DEM, SW12DEM AND SW16DEM Item Part Number Item Part Number No. Description SW10DEM No. Description SW10DEM SW12DEM SW12DEM SW16DEM SW16DEM Cover Module Board ............. 090340 Gasket, Thermostat Cover ............ 070987 Cover, Junction Box (12 V.D.C.) ..........090344 Cover, Thermostat/Hi Limit ............

  • Page 36: Sw10D, Sw10De, Sw12D, Sw12De, Sw16D, Sw16De

    PARTS ILLUSTRATION FOR MODELS SW10D, SW10DE, SW12D, SW12DE, SW16D, SW16DE MODEL & SERIAL NO. PLATE...
  • Page 37 REPLACEMENT PARTS LIST FOR MODELS SW10D, SW10DE, SW12D, SW12DE, SW16D, SW16DE Item Part Number Description SW10D SW10DE SW12D SW12DE SW16D SW16DE Foam Jacket Assembly Complete (SW10D, SW10DE) ............520869 520869 Foam Jacket Assembly Complete (SW12D, SW12DE) ............520960 520960 Foam Jacket Assembly Complete (SW16D, SW16DE) ............520961 520961 Switch, Lamp and Plate Assembly ..................

  • Page 38: Sw6Del, Sw10Del, Sw12Del, Sw16Del

    PARTS ILLUSTRATION AND REPLACEMENT PARTS LISTS FOR MODELS SW6DEL, SW10DEL, SW12DEL, SW16DEL Item Item No. Description Part Number No. Description Part Number Module Board ............520814 Screw #10 x 1/4 (4 Required) SW6DEL ....121577 Cover, Module Board ..........090487 Screw #8-32 x 3/8 Hex HD.
  • Page 39 SW6DEL SW10DEL SW12DEL SW16DEL...

  • Page 40: Notes

    nOteS...
  • Page 41 nOteS...
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  • Page 43: Warranty Service Claim Form

    SUBURBAN MANUFACTURING COMPANY 676 Broadway Street Dayton, Tennessee 37321 423-775-2131 www.RVComfort.com WARRANTY SERVICE CLAIM FORM ALL SHADED AREAS MUST BE FILLED IN WITH THE CORRECT INFORMATION! SERVICE COMPANY TELEPHONE NO. SERVICE COMPANY WORK ORDER NUMBER ADDRESS SUBURBAN MFG. CO. CLAIM NUMBER...
  • Page 44 Suburban Division 676 Broadway Street Dayton, Tennessee 37321 423-775-2131 • Fax: 423-775-7015 www.RVComfort.com Email: SMCSales@SuburbanMfg.com...

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